Troubleshooting The Firmware Package Installation - Cisco SCE 2000 Installation And Configuration Manual

Troubleshooting Overview
Table 8-4
Symptom

Troubleshooting the Firmware Package Installation

Check
Problems related to the installation of the firmware package could be any of the following:
•
•
•
Table 8-5

Troubleshooting the Firmware Package Installation

Diagnostic Action
Enter the CLI command:
configure
•
boot system <filename>
•
Symptom
Returned error is:
Error-File <filename> does not exist
In the output of the command, the package file
type is management-image instead of
system-image
In the output of the command, the package file
platform is not the correct installation file for the
SCE 2000.
Returned error is:
Package file <filename> does not contain
magic header
Returned error is:
Error—There are only X free bytes on device
<device name>, but Y bytes are needed for
the extraction (where X and Y are stated
in bytes)
Cisco SCE 2000 4xGBE Installation and Configuration Guide
8-8
Troubleshooting the Power Subsystem (continued)
Table 8-5 to help isolate a problem in the installation of the firmware package.
File not found in the expected location
Wrong file type.
Device to which the file is to be extracted is full.
Possible Cause
The package file does not exist in
the specified location.
Package file type mismatch.
Package file platform mismatch.
The file is not a software
installation package file.
/tffs0/ device is full.
Possible Cause
Faulty power cable.
Faulty power supply.
Chapter 8 Troubleshooting
Possible Solution
Turn the switch to the off position,
remove the cable and replace it.
If the system still fails to come up when
the power supply is connected to a
different power source with a new
power cable, the power supply unit is
probably faulty. Contact a service
representative.
Possible Solution
Verify package file location and try
again.
Verify that you are trying to open the
correct package file.
Verify that you have the package file
appropriate to your platform type.
Verify that you are trying to open the
correct package file.
Delete old and unnecessary files and
try the package extraction again.
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