Care Connect Services - Skoda SUPERB Owner's Manual

Serious accident
In the event of an accident with an air bag or belt tensioner release, a call to
the emergency call centre is automatically started. The emergency call centre
simultaneously receives information on the accident, e.g. the location and se-
verity of the accident, the number of occupants with fastened seatbelts and
the vehicle identification number (VIN).
Minor accident
The option for establishing a connection to the emergency call centre or to the
breakdown service appears in the Infotainment screen.
Manual start of a call with the emergency call centre
›
Press and hold the » Fig. 10
B
›
In the Infotainment screen or on the instrument cluster display, confirm the
connection setup.
The call can be started manually, for example, if you are reporting an accident
in which you were not directly involved.
The system status is displayed after the ignition is switched on, by the illumi-
nation of warning lamp » Fig.
A
Green - the system is functional.
▶
Red - there is a fault in the system.
▶
Note
The emergency service is functional even without user registration and activa-
tion of services.
16
Online Services
button.
10.

Care Connect Services

Proactive service
Fig. 11 Buttons and warning lights of the Care Connect services
The proactive service provides an overview of the technical status of your ve-
hicle and on any due service events. It is also possible to establish a connection
to the information or breakdown call centre.
Buttons and warning lights of the Care Connect services
Warning light for system status.
A
Press this button to establish a call to the information number in the
B
event of problems with the online services or for information regarding
the products and services of the ŠKODA brand.
Press this button to establish a call to the breakdown number in the event
C
of a breakdown.
The system status is displayed after the ignition is switched on, by the illumi-
nation of warning lamp » Fig.
A
Green - the system is functional.
▶
Red - there is a fault in the system.
▶
Note
The availability of the services listed always refers to the period of validity of
the contract. During this interim period of validity, content changes of these
services are possible. Current information can be found on the ŠKODA
Connect website» page 13.
» Fig. 11
11.