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Chapter 6 Trunk Spans and Dialing Rules
SPYLIST
THIRD_PARTY
Note:
This keyword is generally
NOT used. The Call Manager
or Gateway normally assigns
trunks to be used as Third
Party Trunks.
TONE_FREQ 450
Page 6-16
This document is confidential and proprietary to SER Solutions and is not for external use.
Table 6-3: Dialing Rules Special Characters
Character
0 thru 9
DTMF digits added to the dialed number.
D
Dial only the local number (strip the area code)
d
Dial the complete telephone number.
p
pause one second.
P
pause three seconds.
t (or T)
Look for tone.
c
Add campaign Billing Digits.
i
Add Country Code (for international dialing).
*
DTMF Digit (asterisk)
#
DTMF Digit (pound sign)
The character "n" is kept for backward compatibility, and equates to a one
second pause.
This keyword specified a station, or range of stations, that are allowed to
Manual Monitor. These are normal Agent Stations that are assigned Monitor
capability. You can assign a maximum of 32. This should not be confused
with MONITOR_ONLY stations that will be explained later.
Stations can be entered either as individual numbers, or ranges.
Example:
SPYLIST 3 5 17-29
This keyword specifies a trunk or range of trunks that are considered Third
Party only trunks. Trunks can be entered either as individual numbers, or
ranges.
Example:
THIRD_PARTY
Version 4.0
Description
3 5 17-29
CPSEE_TSP500 User Guide
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