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GuestWorks and DEFINITY ECS Release 9
Hospitality Operations 555-231-742
Hospitality Operations
Call Accounting Operations
Deleting Call Records
To save space and to reduce confusion over old information, you should delete old
call records on a regular basis. This should be done once a week or once a month,
depending on your call volume.
!
CAUTION:
1. At the call accounting system terminal Main Menu, press the
enter the Maintenance subsystem.
2. At the Maintenance menu, press the
3. Press the
4. Enter a "before date" value. This represents the date up to which all call
records will be deleted. Use the MMDDYY format.
5. Enter a "before time" value. This represents the time on the "before date"
up to which all call records will be deleted. Use the HHMM format for
a 24-hour clock. We recommend that you use the value
6. At the "Division#" prompt, press
button to delete guest calls; press the
or press the
7. Press
8. Press the
9. Press
10. Press the
Please use extreme caution when deleting call records. This should be
done only after you have costed and distributed the current call
records for use in billing customers.
button to delete records by Division.
2
button to delete administration staff calls.
3
to complete the request.
Enter
button to confirm the save.
y
to exit from deleting records.
CTRL + E
button to return to the Main Menu.
8
button to select the Delete function.
2
to delete all records; press the
Enter
button to delete meeting room calls;
2
Issue 1
November 2000
73
button to
4
.
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