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GuestWorks and DEFINITY ECS Release 9
Hospitality Operations 555-231-742
Hospitality Operations
Front Desk Operations
Check-Out
When a guest checks out, the room's status changes to vacant, and the room's
telephone controlled restriction changes to Outward Restriction. This applies
whether the room has one telephone or a suite of telephones. Outward restriction
prevents unauthorized users in the room from making outgoing calls. Check-out
also cancels any Wakeup and Do Not Disturb requests and turns off the room
telephone's message waiting lamp.
NOTE:
To check a guest out of the hotel, do the following:
1. Press the
CHECK OUT - Ext:
2. Enter the room number followed by the
CHECK OUT COMPLETE: MESSAGE LAMP ON
This indicates that there are unopened messages for the guest. Access those
messages and give them to the guest before the guest leaves.
CHECK OUT COMPLETE: MESSAGE LAMP OFF
This indicates that there are no messages for the guest.
INVALID EXTENSION - TRY AGAIN
This indicates that you entered the wrong extension. Press the
button to start over.
CHECK OUT: ROOM ALREADY VACANT
This indicates that check-out has already been done for this room.
CHECK OUT FAILED
This indicates that something failed with the check-out procedure. Press
the
When guests are checked out and they have wakeup calls active, the
wakeup is canceled, and the journal printer reports the event as
canceled by PMS.
button.
Check Out
The Check Out lamp goes on.
The following displays:
One of the following displays:
button to start over.
Check Out
The console returns to the normal operating mode.
button.
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Issue 1
November 2000
29
Check Out
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