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GuestWorks and DEFINITY ECS Release 9
Hospitality Operations 555-231-742
Hospitality Operations
Front Desk Operations
VIP Wakeup
VIP Wakeup provides the hotel the option of placing a personal call to awaken a
special guest, rather than awakening that guest with a standard announcement.
To add a VIP wakeup call, do the following:
1. Press the
AUTO WAKEUP - Ext:
2. If you are already on an active call with the guest requiring the wakeup
call, the extension number displays automatically. Press the
select the displayed extension for wakeup.
If you are not connected to the room requiring wakeup, enter the room
number, followed by the
wakeup
AUTO WAKEUP - Ext: <ext> Time: --:--
3. Enter the wakeup time in the 4-digit hh:mm format (hour:minute).
VIP:N
AUTO WAKEUP - Ext: <ext> Time: <hh:mm> -M
4. Press the
wakeup call.
VIP:N
5. Enter 9 (yes) or 6 (no).
VIP:Y
button.
Auto wakeup
The Auto Wakeup lamp goes on.
The following displays:
button. (If you make a mistake, press the
#
button again, and start over.)
The following displays:
If a wakeup request already exists for the room, the time field will
show the time of the request.
If you entered a time between 13:00 and 00:59, the following
displays:
Go on to
Step 5.
If you entered a time between 01:00 and 12:59, the following
displays:
button for an A.M. wakeup call, or press the
2
The following displays:
The display shows a Y/N rather than a numeric entry. The following
displays:
Issue 1
November 2000
39
button to
#
auto
button for a P.M.
7
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