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Like Example 2, we don't use DDI/DID in this type of example because DDI/
DID is mainly used for outsiders to call extensions.
3.6 Using Call Features
The X2002 has built-in call features for functions such as call forwarding, call blocking,
voicemail and so on. These features can be activated or accessed by dialing specific numbers
from the phones connected to the X2002. The numbers used to access call features are called
call feature codes. This section shows you how to customize call features. It also describes
how to configure a ZyXEL IP phone (V300 is used in our example) to access voicemail by
using the voicemail feature code. See
features.
3.6.1 Customizing Feature Codes
Click Configuration > PBX > Server Configuration > Server > Feature Code to display
the codes used for the X2002's call features. You can change the codes in this screen. Provide
the users with a list of the features and corresponding codes. Users on your network can then
dial a code from their telephone to activate a specific feature. For example, dialing *96
transfers a call.
Figure 73 Configuration > PBX > Server Configuration > Server > Feature Code
X2002 User's Guide
Section 7.8 on page 128
for more information on all call
Chapter 3 Tutorials
81
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