Table of Contents
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18.6 Add/Edit SIP Trunk .......................................................................................................... 222
18.6.1 Configure a SIP Trunk ........................................................................................... 224
18.6.2 Auto-Attendant for SIP Trunks .............................................................................. 227
18.7 Add/Edit Trusted Peer ..................................................................................................... 228
18.7.1 Configure a Trusted Peer ....................................................................................... 229
18.7.2 Auto-Attendant for Trusted Peer ............................................................................ 231
Auto-Attendant...................................................................................................................... 233
19.1 Overview .......................................................................................................................... 233
19.2 What You Can Do in the Auto-Attendant Screens ........................................................... 234
19.2.1 What You Need to Know About Auto-Attendants ................................................... 234
19.3 The Auto-Attendant Management Screen ....................................................................... 236
19.3.1 The Add/Edit Auto-Attendant Screen ..................................................................... 237
19.3.2 The Auto-Attendant Menu Settings Screen ........................................................... 237
19.3.3 The Add/Edit Auto-Attendant Option Screen ......................................................... 239
19.3.4 The Night Service Screen ...................................................................................... 240
19.4 IVR PIN Code .................................................................................................................. 242
19.4.1 IVR AA Recording .................................................................................................. 243
19.5 Auto-Attendant Technical Reference ............................................................................... 245
LCR......................................................................................................................................... 247
20.1 Overview .......................................................................................................................... 247
20.1.1 What You Can Do in the LCR Screen .................................................................... 248
20.1.2 What You Need to Know About LCR ...................................................................... 248
20.1.3 Before You Begin ................................................................................................... 248
20.2 The LCR List Screen ....................................................................................................... 249
20.2.1 The LCR Configuration Screen ............................................................................. 249
20.2.2 The Add/Edit LCR Dial Condition Screen ............................................................. 251
Group Management .............................................................................................................. 253
21.1 Overview .......................................................................................................................... 253
21.1.1 What You Can Do in the Group Management Screen ........................................... 254
21.1.2 What You Need to Know About Group Management ............................................. 254
21.1.3 Before You Begin ................................................................................................... 257
21.2 The Group Management Screen ..................................................................................... 258
21.2.1 The Edit Group Management Associations Screens ............................................ 259
Call Services.......................................................................................................................... 261
22.1 Overview .......................................................................................................................... 261
X2002 User's Guide
17
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