Ricoh AFICIO MP C305SP Manual page 637

8. Troubleshooting
Error Code
I0406-003
I0406-301
I0406-301
I0409-000
I0511-000
I0607-001
294
Cause
An authentication error occurred
because the user name contains a
space, colon (:), or quotation mark
(").
1. The URL could not be obtained.
2. A login user name or password
error occurred.
Authentication timed out because
the server did not respond.
The authentication server login name
is the same as a user name already
registered on the machine. (Names
are distinguished by the unique
attribute specified in the LDAP
authentication settings.)
An authentication error occurred
because the Address Book is being
used at another location.
Solution
Recreate the account if the account
name contains any of these
prohibited characters.
If account name was entered
incorrectly, enter it correctly and log
in again.
Obtain the URL using Obtain URL in
Integration Server authentication.
1. Make sure the login user name
and password are entered correctly.
2. Make sure that a usable login
name is registered on the machine.
Authentication will fail in the
following cases.
If the login user name contains a
space, colon (:), or quotation mark
(").
If the login user name exceeds 128
bytes.
Contact the server or network
administrator.
If the situation does not return to
normal, contact your service
representative.
1. Delete the old, duplicated name
or change the login name.
2. If the authentication server has just
been changed, delete the old name
on the server.
Wait a few minutes and then try
again.