Ricoh AFICIO MP C305SP Manual page 621

8. Troubleshooting
Messages
"Authentication has failed."
"Authentication has failed."
"Authentication has failed."
"Administrator Authentication
for User Management must be
set to on before this selection
can be made."
"Failed to obtain URL."
278
Cause
The entered login user name or
login password is incorrect.
Authentication failed because
no more users can be
registered. (The number of users
registered in the Address Book
has reached capacity.)
Cannot access the
authentication server when
using Windows authentication,
LDAP authentication, or
Integration Server
authentication.
User administrator privileges
have not been enabled in
[Administrator Authentication
Management].
The machine cannot connect to
the server or cannot establish
communication.
Solutions
Ask the user administrator for
the correct login user name and
login password.
See the error codes below for
possible solutions:
B, W, L, I 0104-000
B, W, L, I 0206-003
W, L, I 0406-003
Delete unnecessary user
addresses.
See the error codes below for
possible solutions:
W, L, I 0612-005
A network or server error may
have occurred. Confirm the
network in use with the LAN
administrator.
If an error code appears, follow
the instructions next to the error
code in the table below.
To specify Basic authentication,
Windows authentication, LDAP
authentication, or Integration
Server authentication, you must
first enable user administrator
privileges in [Administrator
Authentication Management].
For details, see p.15
"Configuring Administrator
Authentication".
Make sure the server's settings,
such as the IP address and host
name, are specified correctly on
the machine. Make sure the host
name of the UA Server is
specified correctly.