Print quality—horizontal line
Either the photoconductor unit or one of the developer units that make up the imaging unit is defective. Remove
and inspect the imaging unit. Replace the damaged part of the imaging unit. See
on page
4-40.
Print quality—insufficient fusing
Step
Questions / actions
1
Is the printer setup to use the correct media?
2
Check the fuser connections on the left and
right side of the printer.
Are the cables and connection correct?
3
Is the fuser properly installed?
4
Replace the fuser. See
removal" on page
Does this fix the problem?
Print quality—missing image at edge
Remove and reseat the following:
•
Toner cartridge
•
Imaging unit
•
Developer units.
Print quality—mottle (2–5mm speckles)
Keep running prints through, and the problem normally clears up. If the problem persists,
replace the developer cartridge.
Y112730-2
"Fuser assembly
4-25.
Yes
Go to step 2.
Go to step 3.
Go to step 4.
Problem resolved.
"Imaging unit (IU) removal"
No
Change the settings to
indicate the correct media.
Properly reconnect or
replace the cables.
Install the fuser properly.
Replace the LVPS. see
"Low-voltage power
supply (LVPS) assembly"
on page
4-43.
Diagnostic information
2-53