Konica Minolta bizhub C550 User Manual page 371

Troubleshooting
C550
Symptom
The image is not
aligned properly on
the paper.
The printed page is
curled.
Possible cause
Is the document pad dirty?
Was the original document
printed on highly translucent
material, such as diazo pho-
tosensitive paper or OHP
transparencies?
Is a double-sided document
being copied?
Is the electrostatic charger
wire dirty?
Is the document incorrectly
positioned?
Is the document incorrectly
positioned in the ADF?
Is the left partition glass dirty
(while using the ADF)?
Are the adjustable lateral
guides incorrectly posi-
tioned against the edges of
the document?
Was curled paper loaded
into the paper tray?
Was paper that curls easily
(as with recycled paper)
used?
Remedy
Clean the document pad
with a soft cloth dampened
with a mild detergent. (See
p. 9-4.)
Place a blank sheet of paper
on top of the document.
(See p. 2-11.)
If a thin double-sided docu-
ment is being copied, the
print on the back side may
be reproduced in the copy.
Touch [Light] on the Back-
ground Removal screen to
select a lighter background
density. (See p. 2-75.)
Use the charger-cleaning
tool to clean the electrostatic
charger. (See p. 9-6.)
Correctly position the docu-
ment against the document
scales. (See p. 2-11.)
Load the document into the
ADF, and slide the adjusta-
ble lateral guides to fit the
size of the document. (See
p. 2-8.)
If the document cannot be
fed correctly through the
ADF, make copies by posi-
tioning the document on the
original glass. (See p. 2-11.)
Clean the left partition glass
with the left partition glass
cleaner. (See p. 9-3.)
Slide the adjustable lateral
guides against the edges of
the document.
Flatten the paper before
loading it.
Remove the paper from the
paper tray, turn it over, and
then load it again.
Replace the paper with pa-
per that is not damp. (See
p. 1-60, p. 1-64, p. 1-67,
p. 1-70 and p. 1-72.)
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