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IBM System x3650 M4 BD Type 5466 Installation And Service Manual page 6

Table Of Contents

Table of Contents

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Configuring RAID arrays .

Starting the LSI Configuration Utility

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Starting the Human Interface Infrastructure

(HII) Configuration Application .

IBM Advanced Settings Utility program

IBM Systems Director

Updating the Universal Unique Identifier

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Updating the DMI/SMBIOS data .

Chapter 4. Troubleshooting . . . . . 115

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Diagnosing a problem

Undocumented problems

Service bulletins

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Checkout procedure .

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About the checkout procedure .

Performing the checkout procedure .

Diagnostic tools

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Light path diagnostics

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Viewing event logs through the Setup utility 125

Viewing event logs without restarting the

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Clearing the error logs .

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IBM Dynamic System Analysis

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Running the DSA Preboot diagnostic

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Diagnostic text messages

Viewing the test log results .

Call home (automated service request) .

Service advisor .

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IBM Electronic Service Agent .

Error messages .

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Troubleshooting by symptom .

Hypervisor problems .

General problems .

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Hard disk drive problems .

Intermittent problems

Keyboard, mouse, or pointing-device problems

Memory problems .

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Microprocessor problems

Monitor and video problems .

Network connection problems .

Optional-device problems .

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Serial-device problems .

ServerGuide problems .

Software problems.

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Universal Serial Bus (USB) port problems .

Video problems.

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Solving power problems.

Solving Ethernet controller problems

Solving undetermined problems .

Problem determination tips.

Recovering the server firmware .

Automated boot recovery (ABR) .

Nx-boot failure .

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System x3650 M4 BD Type 5466: Installation and Service Guide

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Chapter 5. Parts listing . . . . . . . 153

Replaceable server components .

Consumable and structural parts .

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Chapter 6. Removing and replacing

components . . . . . . . . . . . . 163

Returning a device or component

Internal cable routing.

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Hot-swap hard disk drive backplane cable

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Removing and replacing components .

Removing and replacing Tier 1 CRUs .

Removing a hot-swap hard disk drive .

Replacing a hot-swap hard disk drive .

Rotating the hot-swap rear hard disk drive

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Rotating the hot-swap rear hard disk drive

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Removing the hot-swap rear hard disk drive

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Replacing the hot-swap rear hard disk drive

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Removing an adapter from the PCI riser-card

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Replacing an adapter on the PCI riser-card

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Removing a front fan .

Replacing a front fan .

Removing a rear fan .

Replacing a rear fan .

Removing a memory module .

Replacing a memory module .

Removing a ServeRAID adapter from the PCI

riser-card assembly

Replacing a ServeRAID adapter on the PCI

riser-card assembly

Removing the RAID adapter battery or flash

power module from the RAID battery tray

Replacing a RAID adapter battery or flash

power module in the RAID battery tray

Removing a USB embedded hypervisor flash

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Replacing a USB embedded hypervisor flash

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Removing a hot-swap ac power supply

Replacing a hot-swap ac power supply .

Removing a PCI riser-card assembly.

Replacing a PCI riser-card assembly .

Removing the system battery .

Replacing the system battery .

Removing the front USB connector assembly

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Replacing the front USB connector assembly

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Removing the front USB connector assembly 218

Replacing the front USB connector assembly

Removing the upper power supply card from

the power-supply paddle card assembly .

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