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806f030c-2010ffff
Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName].
(DIMM 16)
Explanation: This message is for the use case when an implementation has detected a Memory Scrub failure.
May also be shown as 806f030c2010ffff or 0x806f030c2010ffff
Severity: Error
Alert Category: Critical - Memory
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0136
SNMP Trap ID: 41
Automatically notify Support: No
User response: Note: Each time you install or remove a DIMM, you must disconnect the server from the power
source; then, wait 10 seconds before restarting the server.
1.
Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error.
2.
Manually re-enable all affected DIMMs.
3.
Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different
memory channel or microprocessor.
4.
If the problem follows the DIMM, replace the failing DIMM.
5.
(Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM connector. If the
connector contains any foreign material or is damaged, replace the system board.
6.
(Trained technician only) Remove the affected microprocessor and check the microprocessor socket pins for any
damaged pins. If a damage is found, replace the system board.
7.
(Trained technician only) Replace the affected microprocessor.
806f030c-2581ffff
Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (All
DIMMS)
Explanation: This message is for the use case when an implementation has detected a Memory Scrub failure.
May also be shown as 806f030c2581ffff or 0x806f030c2581ffff
Severity: Error
Alert Category: Critical - Memory
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0136
SNMP Trap ID: 41
Automatically notify Support: No
User response: If the specified sensor is All DIMMs or One of the DIMMs, please complete the following steps until
the problem is solved: Note: Each time you install or remove a DIMM, you must disconnect the server from the
power source; then, wait 10 seconds before restarting the server.
1.
Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error.
2.
Manually re-enable all affected DIMMs.
3.
Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different
memory channel or microprocessor.
4.
If the problem follows the DIMM, replace the failing DIMM.
5.
(Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM connector. If the
connector contains any foreign material or is damaged, replace the system board.
6.
(Trained technician only) Remove the affected microprocessor and check the microprocessor socket pins for any
damaged pins. If a damage is found, replace the system board.
7.
(Trained technician only) Replace the affected microprocessor.
806f030c-2010ffff • 806f030c-2581ffff
Appendix A. Integrated management module II (IMM2) error messages
411
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Troubleshooting
