Multiple Calls On Hold - Avaya 1220 User Manual

While on an active call
To retrieve a call on hold:
chad

Multiple calls On Hold

When you have more than one call on hold, use the navigation key to
highlight a call on the LCD screen. You can perform an action with that
call by using the context-sensitive soft keys on the In-call menu list. The
context-sensitive soft keys displayed vary depending on the type of call
that is currently selected. For example, a held call has the
context-sensitive soft key instead of the
When you highlight a call that is not active, you can retrieve the call from
on hold and make it active by pressing the
key. You can also join the call with the active call to create a 3-way calling
session. See "Using 3-way calling" on page 163.
Multiple calls In-call mode
When the IP Deskphone has multiple calls connected at the same time,
you can access the menu items shown in
Figure 22: Multiple calls In-call display screen with context-
sensitive soft key menu list
156
1. To retrieve a call on hold do one of the
following:
— Press the
the flashing LCD indicator.
— Press the
Audio
Activate
Figure 22 on page
Line feature key beside
Hold fixed key.
Activate
context-sensitive soft key.
context-sensitive soft
156.