Getting More Troubleshooting Help - ZyXEL Communications ZyWall USG20-VPN User Manual

password(s), you can reset the USG to its factory-default settings. Any configuration files or shell
scripts that you saved on the USG should still be available afterwards.
Use the following procedure to reset the USG to its factory-default settings. This overwrites the
settings in the startup-config.conf file with the settings in the system-default.conf file.
Note: This procedure removes the current configuration.
Make sure the SYS LED is on and not blinking.
1
Press the RESET button and hold it until the SYS LED begins to blink. (This usually takes about five
2
seconds.)
Release the RESET button, and wait for the USG to restart.
3
You should be able to access the USG using the default settings.

36.2 Getting More Troubleshooting Help

Search for support information for your model at www.zyxel.com for more troubleshooting
suggestions.
Chapter 36 Troubleshooting
USG20(W)-VPN Series User's Guide
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