Getting More Troubleshooting Help - ZyXEL Communications LTE3301 Series User Manual

Check that both the LTE3301 and the wireless adapter on your computer are using the same
5
wireless and wireless security settings.
I set up URL keyword blocking, but I can still access a website that should be blocked.
Make sure that the keywords that you type are listed in the rule's Keyword List.
What factors may cause intermittent or unstabled wireless connection? How can I solve this
problem?
The following factors may cause interference:
• Obstacles: walls, ceilings, furniture, and so on.
• Building Materials: metal doors, aluminum studs.
• Electrical devices: microwaves, monitors, electric motors, cordless phones, and other wireless
devices.
To optimize the speed and quality of your wireless connection, you can:
• Move your wireless device closer to the AP if the signal strength is low.
• Reduce wireless interference that may be caused by other wireless networks or surrounding
wireless electronics such as cordless phones.
• Place the AP where there are minimum obstacles (such as walls and ceilings) between the AP and
the wireless client.
• Reduce the number of wireless clients connecting to the same AP simultaneously, or add
additional APs if necessary.
• Try closing some programs that use the Internet, especially peer-to-peer applications. If the
wireless client is sending or receiving a lot of information, it may have too many programs open
that use the Internet.
• Position the antennas for best reception. If the AP is placed on a table or floor, point the antennas
upwards. If the AP is placed at a high position, point the antennas downwards. Try pointing the
antennas in different directions and check which provides the strongest signal to the wireless
clients.

21.6 Getting More Troubleshooting Help

Search for support information for your model at www.zyxel.com for more troubleshooting
suggestions.
Chapter 21 Troubleshooting
LTE3301 Series User's Guide
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