Troubleshooting; Error Messages - Paxar 9830-CL Operator's Handbook Manual

Tr o u b l e s h o o t i n g
This section helps you correct some problems that may occur.
Problem
Error message appears
during startup.
Does not print.
Does not feed.
Partially printed data.
Printing shadows or
smears.
Light printing.
Heavy printing.
Voids in printing.
Serial bar codes do not
scan.
If you cannot fix a problem, call Technical Support.
E r r o r M e s s a g e s
Action
Turn off the printer, wait fifteen seconds and
then turn on the printer. Call Technical
Support if the error message reappears.
Check supply.
Check ribbon.
Send a corrected format and batch packet.
Set wide/narrow knobs correctly. Try the
narrow setting first, if the printing is too
light, use the wide setting.
Clean the printhead.
Send a corrected format packet.
Clean the printhead.
Change supply.
Check ribbon.
Change supply.
Adjust the print contrast.
Check wide/narrow knobs. Try the narrow
setting first, if the printing is too light, use
the wide setting.
Check ribbon.
Clean the printhead.
Change supply.
Adjust the print contrast.
Check wide/narrow knobs. Try the narrow
setting first, if the printing is too light, use
the wide setting.
Check ribbon.
Clean the printhead.
Change supply type.
Check ribbon.
Use a print speed of 2.5 IPS.
Adjust the print contrast.

Troubleshooting 5-3