Related Manuals for Paxar 9840CL
Summary of Contents for Paxar 9840CL
- Page 1 User’s Manual 9840CL Printer PAXAR Systems Group Manual Edition 1.1 15 December 2000 Manual Part Number 441397...
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Page 3: Table Of Contents
Cleaning ... 30 Replacing the Printhead... 32 Adjusting the Print Contrast ... 36 Replacing the Fuse ... 37 Lubricating the Knife ... 38 Troubleshooting - 5 Printing a Test Label ... 40 Troubleshooting ... 41 Paxar Systems Group Paxar 9840CL Printer Contents... - Page 4 Data Errors... 42 Communication Failures... 47 Data Formatting Errors ... 48 Machine Faults ... 49 Specifications & Accessories - A Printer... 51 Supply Specifications ... 52 Ribbon Specifications... 53 Accessories ... 54 Contacting Paxar Contents Paxar Systems Group Paxar 9840CL Printer...
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Page 5: Getting Started
Getting Started - 1 The Paxar 9840CL Care Label printer lets you print text, graphics, and bar codes on thermal transfer (ribbon) fabric labels. This chapter includes information about unpacking the printer. connecting the power cord. connecting the communications cable. -
Page 6: Audience
The Operator's Handbook is for the person who prints and applies labels. Unpacking the Printer After you unpack the printer, you should have: a 9840CL printer, power cord, communication cable and a ribbon take-up core (may already be on take-up reel). -
Page 7: Establishing Communications
Before the printer can accept print jobs from the host, you must: Connect the communication cable to the printer and to the host. Set the communication values on the printer to match those at the host. (Only required if you are using the serial port.) Connecting the Communication Cable Make sure the printer is off before connecting the cable to the communication port. -
Page 8: Default Printer Settings
"Setting DIP Switches" to change the DIP switch settings. Default Printer Settings These defaults can be changed using Paxar's PCMate software. Print Speed - 4.0 ips (inches per second), Ribbon - High Energy, Supply Type - Black Mark, Contrast - 255, Backfeed - Enabled, Dispense Position - 120 dots, Backfeed Distance - 110 dots. -
Page 9: Button Functions
Feed and Pause: Feed and Clear: Clear: To cancel a single or all queued print jobs, the printer must be in paused mode before Clear is pressed. Status Code Box The status code box displays a three-digit error code to identify any problem the printer may have. -
Page 10: Setting Dip Switches
F settings or the defaults. Turning on the printer activates the DIP switch settings. Make sure the DIP switch settings match the printer's setup for ribbon or supply type. Getting Started - 1 Upper DIP Switches Lower DIP Switches Paxar Systems Group Paxar 9840CL Printer... -
Page 11: Dip Switches
Values in bold indicate the default setting (9600 Baud; 8 Data Bits; 1 Stop Bit; No Parity; and Centronics Mode). Communication settings at the printer must match those at the host. Make sure your host is capable of communicating at the speed you select for the printer. - Page 12 Values in bold indicate the default setting (RTS/CTS Flow Control; Normal Mode; No Verifier; Continuous Supply; Transfer; and Continuous Mode). Shaded DIP switches are not enabled (verifier and feed mode). Getting Started - 1 Paxar Systems Group Paxar 9840CL Printer...
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Page 13: Loading Supplies
Make sure you use only approved Paxar supplies. See Appendix A, "Specifications and Accessories" for a list of Paxar supplies or contact your Paxar Representative for more information. If you experience label jamming with narrow supplies in humid environments, store supplies separately from the printer in a dry, less humid environment. -
Page 14: Loading Labels
Make sure the printer is configured for the correct supply type. To load a roll of labels: 1. Open the cover. 2. Unlock the printhead by turning the retaining latch. Loading Supplies - 2 Paxar Systems Group Paxar 9840CL Printer... - Page 15 3. Lift printhead assembly using the printhead tab until the assembly locks into place. Make sure you use only approved Paxar supplies. See Appendix A, "Specifications and Accessories" for a list of Paxar supplies or contact your Paxar Representative for 4.
- Page 16 Make sure the supply is straight in the supply path and 8. Tuck the supply under the nibs. Nibs Supply Lever Make sure a few inches of supply are past the front end of the printer. Loading Supplies - 2 CAUTION aligned with the printhead.
- Page 17 10. Hold the printhead assembly by the printhead tab while pressing down on the printhead release. 11. Close the printhead by pressing down on the thumb well until you hear it click into place. Paxar Systems Group Paxar 9840CL Printer Loading Supplies - 2...
- Page 18 You may need to adjust the wide/narrow knobs depending on the width of your supply. See Chapter 4, "Care and Maintenance" for more information. If the printer will be unused for extended periods of time, leave the printhead unlatched. Loading Supplies - 2...
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Page 19: Loading Ribbon
3. Lift printhead assembly using the printhead tab until the assembly locks into place. CAUTION Make sure you use only approved Paxar supplies. See Appendix A, "Specifications and Accessories" for a list of Paxar supplies or contact your Paxar Representative for more information. - Page 20 Since some supplies are more abrasive to printheads than others, using a ribbon wider than your supply helps protect the printhead. Failure to do this may void your printhead Loading Supplies - 2 CAUTION warranty. Paxar Systems Group Paxar 9840CL Printer...
- Page 21 8. Carefully feed the ribbon under both ribbon rollers and printhead as shown. 9. Tape the ribbon to the take-up core. Do not tape the ribbon to the take-up reel. Paxar Systems Group Paxar 9840CL Printer Take-up Reel Back Reel...
- Page 22 11. Rotate the take-up core until the leader is past the printhead. 12. Remove any slack in the ribbon by turning the take-up reel clockwise. 13. Hold the printhead assembly by the printhead tab while pressing down on the printhead release. Loading Supplies - 2 Paxar Systems Group Paxar 9840CL Printer...
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Page 23: Adjusting The Wide/Narrow Knobs
If you experience ribbon smudging in cold, dry environments, adjust the wide/narrow knobs to the wide setting. For wide supplies, push down and turn the wide/narrow knobs clockwise with a screwdriver. Paxar Systems Group Paxar 9840CL Printer Loading Supplies - 2... - Page 24 For narrow supplies, turn the wide/narrow knobs counter-clockwise with a screwdriver until it pops back up. The adjustment is shown in the wide position. Loading Supplies - 2 Paxar Systems Group Paxar 9840CL Printer...
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Page 25: Printing
2. Download a format and a batch. See your System Administrator for more information about downloading packets. 3. The printer prints a strip of labels. 4. Remove the printed labels. Printing an Error Label Paxar Systems Group Paxar 9840CL Printer Printing - 3... -
Page 26: Non-Printing Zone
Regardless of the software package you are using to create/design formats, do not place logos or bar codes too close to the edge of your supply. Preventing Jams To prevent jams Printing - 3 Paxar Systems Group Paxar 9840CL Printer... -
Page 27: Printing Serial Bar Codes
Adjusting Print Positions You can adjust the supply, print, and margin positions by using the control panel buttons. Make sure a batch is not waiting to print, the printer is not paused, or has an error before you change the settings. -
Page 28: Adjusting The Cut Angle
The range is -99 to 99 dots. Adjusts where data prints horizontally on the supply. Increase the margin position to move print to the right, decrease to move print to the left. The range is -99 to 99 dots. Paxar Systems Group Paxar 9840CL Printer... -
Page 29: Using The Knife
Depending on the length of your supply, you may lose up to two tags after the last batch. The knife operates when the printer is running. If the Printer is paused, the knife stops cutting. Paxar Systems Group Paxar 9840CL Printer ________ ________ Printing - 3... -
Page 30: Font Samples
Font Samples The following table shows the characters available with Ginetex Font 70 and Font 71. Font 70 can fit five (5) symbols in 22mm (0.88 inches).` Printing - 3 Paxar Systems Group Paxar 9840CL Printer... - Page 31 The following table shows the characters available with Nafta Font 72 and Font 73. Paxar Systems Group Paxar 9840CL Printer Printing - 3...
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Page 32: Care And Maintenance
Do not use sharp objects to clean the printhead. This may damage the printer and void your warranty. Care and Maintenance - 4 CAUTION Paxar Systems Group Paxar 9840CL Printer... -
Page 33: Clearing Supply Jams
6. Press Feed to position the supply under the printhead. Clearing a Knife Jam If tags are jammed in the knife, the printer displays 760 on the LED. To clear a knife jam, you might have to disconnect the stacker from the knife. -
Page 34: Cleaning
You may have to clean the supply sensor more often if you frequently receive supply error codes. Paxar recommends that you clean the printhead and platen roller at least once a day when the printer is in use. You may need to clean more frequently depending on usage. - Page 35 6. Rub the cotton swab across the supply sensor and remove any build-up. 7. Clean the build-up in the supply path. 8. Let the printer dry and reload your supplies. Paxar Systems Group Paxar 9840CL Printer Care and Maintenance - 4...
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Page 36: Replacing The Printhead
Clean the printhead to remove any salt or oil left from handling prior to operation. To replace the printhead: 1. Turn off the printer. 2. Open the cover. Care and Maintenance - 4 Paxar Systems Group Paxar 9840CL Printer... - Page 37 4. Press forward and down on the two latches on top of the printhead assembly as shown. The printhead will drop down. 5. Lift the printhead assembly using the printhead tab and push back until the printhead assembly clicks into place. Paxar Systems Group Paxar 9840CL Printer Care and Maintenance - 4...
- Page 38 However, it is normal to feel some resistance when correctly connecting the cable. 8. Align the new printhead with the tabs. Care and Maintenance - 4 CAUTION before touching the printhead. Paxar Systems Group Paxar 9840CL Printer...
- Page 39 11. Let the printhead dry and reload your supplies. 12. Close the printhead assembly and the cover. 13. Turn on the printer. 14. Press Feed to position the supply under the printhead. Paxar Systems Group Paxar 9840CL Printer Care and Maintenance - 4...
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Page 40: Adjusting The Print Contrast
Using a thin screwdriver, turn contrast knob clockwise for darker print; turn counter- clockwise for lighter print. Care and Maintenance - 4 __________ You only have to turn the contrast adjuster slightly. __________ Paxar Systems Group Paxar 9840CL Printer... -
Page 41: Replacing The Fuse
The printer is shipped with a 115 volt or 220 volt slo-blow fuse. To replace the fuse: 1. Disconnect the printer from the power source. 2. Use a screwdriver to pry open the fuse box in the back of the printer as shown. Fuse Box Fuse 3. -
Page 42: Lubricating The Knife
5. Repeat steps 2 – 4 for the other cam. 6. Wipe off any excess grease from the top cover of the knife. 7. Turn on the printer. Care and Maintenance - 4 Paxar Systems Group Paxar 9840CL Printer... -
Page 43: Troubleshooting - 5
Troubleshooting - 5 This chapter provides Information about printing a test label. Solutions to minor printing problems. explanations of error messages you may receive while using the printer. Paxar Systems Group Paxar 9840CL Printer Troubleshooting - 5... -
Page 44: Printing A Test Label
Press Feed and Pause simultaneously. Hold for one second and release. Labels similar to these print: The first label shows the printer’s configuration by packer (A – G). The second label shows the model number, software version, stock count, voltage, print contrast, printhead resistance, number of bad dots, installed options, and DIP switch settings. -
Page 45: Troubleshooting
Blank labels print or 750 series errors. If you cannot fix a problem, call Technical Support. Paxar Systems Group Paxar 9840CL Printer Action Turn off the printer, wait fifteen seconds and then turn on the printer. Call Technical Support if the error message reappears. -
Page 46: Error Messages
Some errors numbered 400 – 438 and 500 – 574 are internal software errors. Errors numbered 900 – 999 are hard printer failures. If you cannot clear an error, turn off the printer, wait several seconds and then turn on the printer. Call Technical Support if you receive any error message not listed in this chapter. - Page 47 Option number must be 1, 4, 30, 31, 42, 50, 60, or 61. Copy length is outside the range 0 to 2710. Copy start position must be 1 to 2710. Destination start position must be 1 to 2710. Paxar Systems Group Paxar 9840CL Printer Troubleshooting - 5...
- Page 48 Data type restriction is outside the range of 1 to 6. Option is not valid for the field. Bar code Intercharacter gap must be 0 to 99 in printer dots. Power up mode must in 0 (online) or 1 (offline).
- Page 49 Duplicate count must be 0 to 999. Bitmap line encoding must be H (hex) or R (run length). Font selector must be 1 to 9999. Font data length must be 68 to 16384. Paxar Systems Group Paxar 9840CL Printer Troubleshooting - 5...
- Page 50 The number of string that is currently being processed is too long. Too many fields exist in the format. You cannot have more than 1000 fields in the format. Lines, boxes, and constant text fields count as fields. Troubleshooting - 5 Paxar Systems Group Paxar 9840CL Printer...
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Page 51: Communication Failures
Receive buffer is full. Check flow control settings. The internal keyboard buffer is full or you need a new keypad. Format name must be 1 to 8 characters inside quotes or a printer-assigned name (“ “). Batch name is invalid or graphic not found. -
Page 52: Data Formatting Errors
Errors 571 to 618 are data formatting errors. This type of error happens when a field prints incorrectly. Your System Administrator can correct the format, batch, or graphic packet and send the print job again. For errors 571 to 614, the printer will still print, but the data may be incomplete, missing, or wrong. -
Page 53: Machine Faults
Waiting to dispense label. Press Feed. Verifier failure. Call Technical Support. The printhead has less than four bad spots. The printer can shift bar code fields to avoid bad dots. Press Clear to continue printing. Print a test label to confirm the number of bad dots. - Page 54 Resend the packets. If the problem continues, call Technical Support. The printer is not initialized. Call Technical Support. The printer job queue is full. Turn off the printer. Wait 15 seconds and turn it back on. Resend the packets. If the problem continues, call Technical Support.
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Page 55: Specifications & Accessories - A
Shipping Weight: Power: Operating Limits: Printhead: Printing Method: Print Speed: Paxar Systems Group Paxar 9840CL Printer 12.5 inches (318 mm) 12 inches (305 mm) 13 inches (330 mm) 29 lb. (13 kg) 33 lb. (15 kg) 115 Vac, 60Hz, 100 Vac, 50/60 Hz, 230 Vac, 50Hz For Thermal Transfer (ribbon) 40 to 95 F (4 to 35 C) Thermal at 4 inches (102 mm) wide 300 dpi (11.8 dots per mm) -
Page 56: Supply Specifications
Supplies are available in widths ranging from 1.0 inch (25 mm) to 4.25 inches (108 mm) and lengths ranging from 1.0 inches (25 mm) to 12.5 inches (318 mm) ________ Less humid environment. ________ Paxar Systems Group Paxar 9840CL Printer... -
Page 57: Ribbon Specifications
Inches (6.35 mm) wider than your fabric. Ribbon Length: 23,600 inches (600 meters) Contact your Paxar Representative for more Information about approved ink products. Additional configurations may be available. Paxar Systems Group Paxar 9840CL Printer ________ ________ ________ ________ Specifications & Accessories - A... -
Page 58: Accessories
Ribbon Take-up Core (available in two, three, or four inches) RTS/CTS Communication Cable – 119806 To order supplies or call customer support, use the number on the back of this manual. Specifications & Accessories - A Paxar Systems Group Paxar 9840CL Printer... -
Page 59: Contacting Paxar
When ordering spare parts in the U.S.A. 1-800-96PAXAR or (570) 888-6641 Fax: (570) 888-7416 For Machine Service or Technical Support in the U.S.A. (570) 888-9116 Fax: (570) 888-7416 For International assistance, call your Paxar Representative www.paxar.com Paxar Systems Group Paxar 9840CL Printer Contacting Paxar...