Remote Collection Of Log Files - Mitel MiVoice 6900 Series Manual

R
EMOTE COLLECTION OF LOG FILES

Remote collection of log files

You can press the Log Issue softkey in the 6900 Series IP Phone to upload
the dumpstate-logissue.txt and dumpstate-phoneinfo.txt log files to a server using the MiVoice Business
System Administration Tool.
To remotely collect log files using the MiVoice Business System Administration Tool:
Log in to the MiVoice Business System Administration Tool.
1.
Navigate to the Maintenance and Diagnostics > Maintenance Command form.
2.
Clear the Enable AutoComplete check box.
3.
In the Command field, do one of the following:
4.
To upload log files to a server using HTTP(S) that requires no user authentication, enter the pd
a.
send <extension> log_upload_http(s)://<IP
address>|<FQDN>:<port­no>/<upload_dir> command, where
extension is the directory number of the phone.
•
IP address is the IP address of the server.
•
FQDN is the Fully Qualified Domain Name of the server.
•
portno (optional) is port number to which log file is uploaded. If no port number is specified, the
•
system uploads the log files to the default port 80 for HTTP and 443 for HTTPS.
upload_dir (optional) is the directory where you want to upload the log file. Ensure that the spec-
•
ified directory path does not contain the character #. If an upload directory is not specified, then
the system uploads the log files to the root of the directory.
To upload log files to a server using HTTP(S) that requires user authentication, enter the pd
b.
send <extension> log_upload_http(s)://<username>:<password>@<IP
ad­dress>|<FQDN>:<portno>/<upload_dir> command, where
extension is the directory number of the phone.
•
username and password is the user credentials for the server.
•
IP address is the IP address of the server.
•
FQDN is the Fully Qualified Domain Name of the server.
•
portno (optional) is port number to which log file is uploaded. If no port number is specified, the
•
system uploads the log files to the default port 80 for HTTP and 443 for HTTPS.
upload_dir (optional) is the directory where you want to upload the log file. Ensure that the spec-
•
ified directory path does not contain the character #. If an upload directory is not specified, then
the system uploads the log files to the root of the directory.
To upload log files to a server using FTP that requires no user authentication, enter the pd send
c.
<extension> log_upload_ftp://<IP
address>|<FQDN>:<portno>/<up­load_dir> command, where
extension is the directory number of the phone.
•
IP address is the IP address of the server.
•
FQDN is the Fully Qualified Domain Name of the server.
•
portno (optional) is port number to which log file is uploaded. If no port number is specified, the
•
system uploads the log files to the default port 21.
87