Contacting Your Supervisor - Avaya 1120E User Manual

To answer a call:
2498

Contacting your supervisor

Use the Supervisor
ways:
• "To answer a call from your supervisor:" on page 29
• "To answer a call from your supervisor when on another call:" on
page 29
• "To place a call to your supervisor:" on page 30
• "To conference in your supervisor during a call in progress:" on
page 30
• "To transfer a call to your supervisor during a call in progress:" on
page 31
To answer a call from your supervisor:
Supervisor
To answer a call from your supervisor when on another call:
Supervisor
When the LCD next to your individual DN
key flashes, press the DN key.
Note: The LCD remains lit as long as
you are on the call.
feature to talk to your supervisor in the following
When the LCD next to the
flashes, press the
Note: The LCD remains lit as long as
you are on the call.
The LCD next to the
and a buzzer sounds.
Agent features
Supervisor
Supervisor key.
Supervisor key flashes
key
29