Panasonic DMR-HS2 Operating Instructions Manual page 72

Panasonic Consumer Electronics Company,
Division of Matsushita Electric Corporation of America
One Panasonic Way Secaucus, New Jersey 07094
Panasonic Sales Company, Division of Matsushita Electric
of Puerto Rico, Inc.
Ave. 65 de Infanteria, Km. 9.5
San Gabriel Industrial Park, Carolina, Puerto Rico 00985
Panasonic DVD Player/Recorder
Limited Warranty
Limited Warranty Coverage Limited Warranty Limits And Exclusions
If your product does not work properly because of a defect in materials or workmanship,
Panasonic Consumer Electronics Company or Panasonic Sales Company (collectively
referred to as "the warrantor") will, for the length of the period indicated on the chart below,
which
starts with the date of original purchase ("warranty period"), at its option either (a)
repair your product
with new or refurbished parts, or
(b) replace it with a new or a refurbished
product. The decision to repair or replace WIII be made by the warrantor.
This warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES
NOT COVER normal wear and tear or cosmetic damage. The warranty ALSO DOES NOT
COVER damages which occurred in shipment, or failures
which are caused by products not
supplied by the warrantor, or failures which result from accidents, misuse, abuse, neglect,
mishandling, misapplication, alteration, faulty installation, set-up adjustments, misadjustment
of consumer controls, improper maintenance, power line surge, lightning damage, moddica-
tion, or commercial use (such as in a hotel, office,
restaurant,
or other business), rental use of
the product, service by anyone other than a Factory Servicenter or other Authorized Servicer,
or damage that is attributable to acts of God.
Product or Part Name Parts
Labor
I
DVD Player
DVD Recorder
One (1) Year
One (1) Year
Ninety (90) Days
One (1) Year
1 Rechargeable Batteries,
DVD-RAM Disc (in
exchange for defective
item)
Ten (10) Days
Not Applicable
During the "Labor" warranty period there will be no charge for labor. During the "Parts" war-
ranty period, there WIII be no charge for parts. You must carry-in or mail-in your product dur-
ing
the
warranty period. If
non-rechargeable batteries are Included, they are not warranted.
This warranty only applies to products purchased and serviced in the United States or Puerto
Rico. This warranty is extended only to the original purchaser of a new product which was not
sold "as is". A purchase receipt or other proof of the original purchase date is required for war-
ranty service.
Carry-h or Mail-h Service
For Carry-In or Mail-In Service in the United States call I-800-21 1 -PANA(7262) or visit Pana-
sonic Web Site: http://www.panasonic.com
For assistance in Puerto Rico call Panasonic Sales Company (787)-750-4300 or fax
(787).768-2910.
Customer Services Directory
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER
"LIMITED WARRANTY COVERAGE". THE WARRANTOR IS NOT LIABLE
FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM
THE USE OF THIS PRODUCT, OR ARlStNG OUT OF ANY BREACH OF THIS
WARRANTY. (As examples, this excludes damages for lost time, travel to and
from
the
servicer, loss of media or images, data or other recorded content. The
items Listed are not exclusive, but are for illustration only.) ALL EXPRESS AND
IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF MERCHANT-
ABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental
or
consequen-
tial damages, or limitations on how long an implied warranty lasts, so the exclu-
sions may not apply to you.
This warranty gives you specific legal rights and you may also have other rights
which vary from state to state. If a problem with this product develops during or
after the warranty period, you may contact your dealer or Servicenter. If the
problem is not handled to your satisfaction, then write to the warrantor's Con-
sumer Affairs Department at the addresses listed for the warrantor.
PARTS AND SERVICE WHICH ARE NOT COVERED BY THIS UMITED WAR-
RANTY ARE YOUR RESPONSIBILITY.
I-800-332-5368 (Customer Orders Only)
Panasonic Services Company 20421 84th Avenue South, Kent, WA 98032
(6 am to 5 pm Monday-Friday; 6 am to lo:30 am Saturday; PST)
(Visa, Mastercard, Discover Card, American Express, Check)