Troubleshooting - Douwe Egberts Cafitesse Excellence Operator's Manual

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7 - TROUBLESHOOTING

Display message
30
Cause
The product pack is:
1. empty
2. incorrectly positioned
3. or not present
The water in the boiler has not yet
reached the required temperature.
The drink delivery is blocked because
the LOCK/Clear-Error button on the
dispenser was pressed.
The dispenser must be cleaned.
The drink delivery is blocked because
the dispenser was not cleaned as
scheduled.
The water filter of the dispenser must
be replaced.
Action
1. Replace the empty product pack, see page 11.
2. Check whether the product pack is inserted correctly, see page
11.
3. Insert a product pack.
Call the operator when the number is shown on the display.
• The drink delivery of the dispenser is blocked until the
temperature reaches the correct value.
• Press the LOCK/Clear-Error button again to unlock the dispenser,
see page 14.
• Insert the USB release key into the USB port on the dispenser for
temporary enable (option).
• Start the cleaning program on the same day, see page 16.
Call the operator when the number is shown on the display.
• Start the cleaning program immediately, see page 16.
Call the operator when the number is shown on the display.
• Contact service to replace the water filter.

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