Epson AL-M8200 Series User Manual page 3

AL-M8200/AL-M8100/AL-M7100 Series User's Guide
Installing the PCL printer driver (For
Windows only). . . . . . . . . . . . . . . . . . . . . . . . . 59
Troubleshooting
Checking Printer Status. . . . . . . . . . . . . . . . . . . . . 60
Status and error messages on the control panel
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Printing a status sheet. . . . . . . . . . . . . . . . . . . . 64
Clearing Jammed Paper. . . . . . . . . . . . . . . . . . . . . 65
AFD(Cover A/F, D). . . . . . . . . . . . . . . . . . . . . 65
B (Cover B). . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
C1 DM (Cassette 1, DM lever). . . . . . . . . . . . . . 67
MP (MP tray). . . . . . . . . . . . . . . . . . . . . . . . . . 67
C1 - C5 (Cassette 1 - 5). . . . . . . . . . . . . . . . . . . 67
Paper Does Not Feed Properly. . . . . . . . . . . . . . . . 68
Power and Control Panel Problems. . . . . . . . . . . . 68
The ready light does not turn on. . . . . . . . . . . . 68
The Printer does not turn off. . . . . . . . . . . . . . . 69
The Printer Does Not Print. . . . . . . . . . . . . . . . . . 69
Ready light is off and nothing prints. . . . . . . . . . 69
The ready light is on but nothing prints. . . . . . . 69
Printout Problems. . . . . . . . . . . . . . . . . . . . . . . . . 70
Print quality is poor. . . . . . . . . . . . . . . . . . . . . 70
The printout is not what you expected. . . . . . . . 71
Printing in the PS3 Mode Problems. . . . . . . . . . . . 72
The printer does not print correctly in the
PostScript mode. . . . . . . . . . . . . . . . . . . . . . . . 72
The printer does not print. . . . . . . . . . . . . . . . . 73
The printer or its driver does not appear in
utilities in the printer configuration (Mac OS
only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
The font on the printout is different from that
on the screen. . . . . . . . . . . . . . . . . . . . . . . . . . 73
The edges of texts and/or images are not
smooth. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
The printer does not print normally via the
USB interface. . . . . . . . . . . . . . . . . . . . . . . . . . 73
The printer does not print normally via the
network interface. . . . . . . . . . . . . . . . . . . . . . . 74
An undefined error occurs (Mac OS only). . . . . 74
Other Problems. . . . . . . . . . . . . . . . . . . . . . . . . . 74
The optional product is not available. . . . . . . . . 74
Correcting USB problems. . . . . . . . . . . . . . . . . 75
Cannot access the shared printer. . . . . . . . . . . . 75
Replacing Consumable Products. . . . . . . . . . . . . . 77
Precautions during replacement. . . . . . . . . . . . . 77
Cleaning the Printer. . . . . . . . . . . . . . . . . . . . . . . 77
Cleaning the inner roller. . . . . . . . . . . . . . . . . . 77
Cleaning the pickup rollers. . . . . . . . . . . . . . . . 78
Contents
Transporting the Printer. . . . . . . . . . . . . . . . . . . . 79
For short distances. . . . . . . . . . . . . . . . . . . . . . 79
For long distances. . . . . . . . . . . . . . . . . . . . . . . 80
Installing Options. . . . . . . . . . . . . . . . . . . . . . . . . 80
Optional printer stand. . . . . . . . . . . . . . . . . . . . 80
Optional paper cassette unit. . . . . . . . . . . . . . . 80
Optional Face-up tray. . . . . . . . . . . . . . . . . . . . 82
Appendix
Technical Specifications. . . . . . . . . . . . . . . . . . . . 83
General. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Electrical. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Supported operating systems. . . . . . . . . . . . . . . 85
Support Mode Settings using the control panel
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Consumable Products and Options. . . . . . . . . . . . 89
Consumable products. . . . . . . . . . . . . . . . . . . . 89
Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Copyright and Trademarks. . . . . . . . . . . . . . . . . . 91
Standard and approvals. . . . . . . . . . . . . . . . . . . . . 92
Software License Terms. . . . . . . . . . . . . . . . . . . . . 92
Open source software licenses. . . . . . . . . . . . . . 92
Where To Get Help
Contacting Epson Support. . . . . . . . . . . . . . . . . . . 93
Before contacting Epson. . . . . . . . . . . . . . . . . . 93
Help for users in Europe. . . . . . . . . . . . . . . . . . 93
Help for users in Taiwan. . . . . . . . . . . . . . . . . . 93
Help for users in Singapore. . . . . . . . . . . . . . . . 94
Help for users in Thailand. . . . . . . . . . . . . . . . . 95
Help for users in Vietnam. . . . . . . . . . . . . . . . . 95
Help for users in Indonesia. . . . . . . . . . . . . . . . 95
Help for users in Hong Kong. . . . . . . . . . . . . . . 96
Help for users in Malaysia. . . . . . . . . . . . . . . . . 97
Help for users in the Philippines. . . . . . . . . . . . 98
3