Table of Contents
Advertisement
Getting Started
Welcome
The instructions in this guide are for using the single-line phone. The Quick Reference Guide
located at the beginning of this user guide is an overview of frequently used features.
Your phone should be powered on and ready to use. If you have any questions on the operation
of your phone, contact your system administrator for assistance.
Because a variety of voice mail products work with the Mitel 5000 Communications Platform
(CP), this guide does not include voice mail instructions. For voice mail instructions, refer to the
voice mail user guide for your system. For example, refer to the Enterprise Messaging, Basic
Voice Mail, and Embedded Voice Mail Card User Guide, part number 835.3205, or the NuPoint
Unified Messaging User Guide on the
system administrator for more information about your voice mail system.
NOTE
Things to Know
Your single-line phone and telephone system come equipped with many features. To help you
understand what everything means, read the following information before you use your phone:
•
•
•
•
•
Mitel
®
Single-Line Phone User Guide – Issue 13, September 2009
Because many phone features can be programmed to perform various tasks,
some features may work differently than the descriptions in this guide. Contact
your system administrator for more information.
Your telephone system may be programmed for one or two dial tones. Systems with two
dial tones have one for intercom calls and one for outside calls.
Many features "time out" if you wait too long before performing the next step. If this
happens, you must hang up and start over.
If you hear four fast tones or repeating fast tones, you have done one of the following:
o Pressed an invalid button combination
o Tried to select a restricted line
o Dialed a restricted or invalid number
o Dialed too slowly between digits
o Waited too long before performing the next step.
Hang up and try again.
"Off-hook" means that the handset is lifted. "On-hook" indicates that the handset is in the
cradle. For example, you must first go "off-hook" to make a call, but you must go "on-hook"
to end a call.
Some instructions require you to perform a "hookflash," which is a quick hang up and
release.
Mitel Web site
(http://edocs.mitel.com). Contact your
Getting Started
Page 1
Advertisement
Table of Contents
