Mitel SX-2000 User Manual

Answer a Call
Ringing at Your Extension:
• Lift Handset
Ringing in your Pickup Group:
• Lift Handset
• Press *7
Ringing at Another Extension:
• Press *2
• Dial the Ext. No. that is Ringing:
Placing an Internal Call
• Lift Handset
• Dial 5-digit Ext. No.
Placing a Local Call
• Lift Handset
• Dial 9 + area code + phone number
Placing a SCAN Long Distance Call
• Lift Handset
• Dial 8
• Wait for return dial tone
• Dial area code + phone number
• Dial your SCAN code
Placing a Toll-Free Call
• Lift Handset
• Dial 9 + 1 + area code + phone no.
• Includes 800, 888, 877, 866
Placing a Personal Long Distance Call
• Use toll-free calling card number
Single Line Telephone userguide.doc 2/11/2005
Transfer a Call To an Extension:
• Press FLASH
• Dial the Ext. No.
• Announce the call (optional)
• Hang Up
Note: If you get a Busy Signal or No
Answer Press FLASH to get the call
back.
Transfer a Call To a Voice Mail Box:
• Press FLASH
• Dial 4411
When the Voice Mail system answers:
• Dial the voice mail box number
followed by the number 2
• Hang up immediately! (Any part of
the greeting you hear is not being
heard by the caller)
Conference Call
Establish First Call
• Press FLASH
Establish Second Call
• Press FLASH again
• Dial *41
• Conference Call now in progress
To Place a Call-Back
After receiving a Busy Signal or
No Answer on an Internal Call:
• Press 8 before hanging up
To Cancel
• Lift Handset
• Dial 19
Call Forwarding all calls immediately
• Lift Handset
• Dial 105
• Dial the Ext. No. to be forwarded to
• Note: use Ext. No. 4411 to forward
all calls to voice mail without
ringing the phone.
• Your phone is already
preprogrammed to forward to voice
mail if busy or not answered.
To Cancel Call Forwarding
• Lift Handset
• Dial 106
Do Not Disturb
To Activate:
• Lift Handset
• Dial *50
To Cancel:
• Lift Handset
• Dial *51
Cancel all Features
• Lift Handset
• Dial ###
Last Number Redial
• Press *9 key