Mitel SMarT-1 EuroRoute Installation & Programming Manual
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Mitel SMarT-1 EuroRoute Installation & Programming Manual

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EuroRoute
for The United Kingdom
Installation & Programming Guide

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Summary of Contents for Mitel SMarT-1 EuroRoute

  • Page 1 EuroRoute for The United Kingdom Installation & Programming Guide...
  • Page 2 Mitel Corporation (MITEL). The information is subject to change without notice and should not be construed in any way as a commitment by Mitel or any of its affiliates or subsidiaries. Mitel and its affiliates and subsidiaries assume no responsibility for any errors or omissions in this document.

  • Page 3: Table Of Contents

    Table of Contents Section 1: EuroRoute Register Index........5 Section 2: Glossary of Terms .
  • Page 4 Table of Contents 8380-???-115-BA...
  • Page 5 Section EuroRoute Register Index REGISTER DEFAULT DESCRIPTION PAGE 002 T Called Party Programming Enable/Disable 003 T Call Home Route to Use 004 T Call Home Wait for Access Code 005 T Call Home Wait for Carrier 011 T Carrier Presentation Time for Modem 014 T Call Home Enable/Disable 100 T...
  • Page 6 EuroRoute Register Index 8380-???-115-BA...

  • Page 7: Section 1: Euroroute Register Index

    Section Glossary of Terms ä Indicates the Default for the register. Represents a burst of 400 Hertz tone generated by the SMarT-1 and transmitted over the phone to the subscriber. Access Control Sequence. Centrex A business telephone service provided by the PSTN that gives the subscriber unique telephone features, similar to the features provided by a PABX.
  • Page 8 Glossary of Terms 8380-???-115-BA...
  • Page 9 Section Hardware Installation Description The EuroRoute package consists of: • 1 EuroRoute • 1 Line Cord with Socket • 1 Line Cord with Plug • Mounting Hardware (Two Metal Clips, Two Wood Screws, Two Nylon Anchors) • 1 Power Supply •...
  • Page 10 Hardware Installation Connecting the EuroRoute Connecting the EuroRoute Directly to the Exchange Line • Using the supplied cables, connect the EuroRoute connector marked “LINE” to the wall outlet. • Connect the connector marked “FAX” to the FAX machine or telephone. •...

  • Page 11: Section 3: Hardware Installation

    Hardware Installation Powering up The EuroRoute comes with a power supply. This is the only power supply which will operate the EuroRoute reliably. Do not attempt to operate this unit with any other power supply. Plug the right angle connector into the EuroRoute, then plug the power supply into a standard 230 VAC wall outlet.
  • Page 12 Hardware Installation Hardware Specifications Ringer Impedance 15k min Ringing Sensitivity (25 Hz): 20 VAC min Off-hook Current 15 mA min, 60 mA max Battery Feed Open Circuit 15 VDC nominal Constant Current 25 mA min, 30 mA max Short Circuit Current 30 mA max MF4 Receiver Level...
  • Page 13 Hardware Installation Ordering Information EuroRoute Dialer 8380-003-FBCXTX Other Components Euro Power Supply 8380-024 Exchange Line Spare Cables: RJ11 plug to RJ11 plug 8380-036 Important Product and Safety Information 8380-900-031-BA Mounting Clips (Bag of 50) 8380-043 8380-???-115-BA...
  • Page 14 Hardware Installation 8380-???-115-BA...

  • Page 15: Section 4: Initialisation And Loading Factory Defaults

    Section Initialisation and Loading Factory Defaults Prior to Installation At this point you should have made the proper PABX/Centrex or Exchange Line and subscriber connections as outlined in Section 3. Initialising a EuroRoute Connect an MF4 instrument to the subscriber side of the EuroRoute. There must be a PABX/Centrex Line port, simulated PABX/Centrex Line port or an Exchange Line present on the Line side of the EuroRoute.
  • Page 16 Initialisation and Loading Factory Defaults 8380-???-115-BA...

  • Page 17: Section 5: General Notes On Programming

    Section General Notes on Programming Local Programming With an MF4 Telephone MF4 tones can be used to program the EuroRoute. The Default programming code is # 0 (Register 609). To exit programming mode and save data, dial 987, then hang-up. Going on-hook without using the 987 command to exit from programming mode or remaining inactive in programming mode for more then two minutes will cause the EuroRoute to quit programming mode without saving changes.
  • Page 18 EuroRoute after T seconds, as specified in Register 011, the EuroRoute will default to MF4 programming mode. The following screen appears upon entering modem programming mode. 8380 REV 138-XX COPYRIGHT 1991-1996 MITEL INC. ALL RIGHTS RESERVED. Serial Number BC00000000 ENTERING PROG. MODE V>...
  • Page 19 General Notes on Programming Valid and Invalid Entries Each time you enter a valid command, the EuroRoute will automatically space to the next entry point waiting for more input. If you make an invalid entry, you will see a question mark. P>? (indicates an incorrect entry) P>...
  • Page 20 General Notes on Programming 8380-???-115-BA...

  • Page 21: Section 6: System Wide Data

    Section System Wide Data General You may want to change System Wide Data if the Default data does not meet your requirements. For example, when default data is loaded, MF4 dialling is enabled. If rotary dialling is required, the defaulted data will need to be changed. Called Party Programming Enable/Disable You can specify whether a called party may enter into programming mode after a call is originated from a line attached to the EuroRoute.
  • Page 22 System Wide Data Setting Up Abbreviated Dialling, Method 1 This method of programming abbreviated dialling is used while in programming mode. Register NNDKMM...MM = Bin location, 00 - 97 Must always be set to 0 0 for force the call to Route 0 1 for force the call to Route 1 2 for force the call to Route 2 3 for force the call to Route 3...
  • Page 23 System Wide Data Setting up a Abbreviated Dialling, Method 2 This method of programming abbreviated dialling is used after an installation is complete. All calls will be screened because DK (as outlined previously) is automatically set to 08. The following example assumes the user abbreviated dialling programming code is #2 . Step Dial Description...
  • Page 24 System Wide Data 8380-???-115-BA...

  • Page 25: Section 7: Line And Trunk Options

    Section Line and Trunk Options General When programming line and trunk options, note that the trunk is not related to Route 1, it may use Route 2, etc. Line and Trunk refer to the physical line that is supplied by your PSTN. Route refers to the way the EuroRoute will attempt to route the call through the Exchange Line by using a set of predefined dialling rules (refer to Access Control Sequence).
  • Page 26 Line and Trunk Options Time Between Trunk Release and Next Attempt to Connect This option controls the length of time that the EuroRoute will remain on-hook (in the idle state) prior to going back off-hook and re-dialling when it performs a drop and reseize. Register ä...
  • Page 27 Line and Trunk Options Inter-Digit Time Out for Subscriber Side The Inter-digit time out is a specified amount of time that the user is given to enter each dialled digit (except for calls beginning with 0+ and 00+) before the EuroRoute will stop accepting the digits.
  • Page 28 Line and Trunk Options Off-Hook, Route and Cost Centre Code Tones You can specify if various tones will be heard that are related to the call’s progress. The tone is 200 ms long. If the Off-Hook Tone is enabled and internal dial tone has been programmed, the Off-Hook Tone will be 300 ms long, followed by no dial tone.
  • Page 29 Line and Trunk Options Repeat Call Attempt The number of retries for a call attempt is programmable, with 15 retries being the highest number allowed. Register 0 for no retries 6 for 6 retries 1 for 1 retry 7 for 7 retries 2 for 2 retries 8 for 8 retries 122 T...
  • Page 30 126 T 1 for enable Note: The EuroRoute handles PABX/Centrex calls differently than MITEL SMART-1 Call Controllers. The EuroRoute enables PABX/Centrex in 126, and programming the PABX/ Centrex trunk Access Code(s) in the PABX/Centrex screening tables 841 through 845. For further information see page 34.
  • Page 31 Line and Trunk Options Security Code Lockout Timer If a security code is entered incorrectly, the line is locked out by the EuroRoute. During this period, the ability for the EuroRoute to auto-answer is blocked. Lockout expires when the subscriber side goes off-hook or when the time defined by this register is met. Register 0 for disable 6 for 60 seconds...
  • Page 32 Line and Trunk Options 8380-???-115-BA...

  • Page 33: Section 8: Search Tables

    Section Search Tables Primary, Alternate and PABX/Centrex Search Tables Search Tables consist of a three digit prefix always beginning with an ‘8’ followed by two digits indicating the length of the digit string. The next digits specify the number for the EuroRoute to monitor, followed by an action digit which tells the EuroRoute what to do once the string has been detected.
  • Page 34 Search Tables Digits in a Table When selecting a Search Table you must enter enough digits to fill the Search Template in the Search Table selected. For example, if you select Primary Search Table 815, you must enter 15 digits to fill the Search Template. Consult the following tables for the number of digits you must enter in each Search Table plus an Action Code.
  • Page 35 Search Tables Figure 8.2 Action Codes For Primary Search Tables 801-815 0....Prefer Route 0 #0..Move digits dialled so far to the select digits buffer, clear the destination buffer and return dial tone to the 1....Prefer Route 1 subscriber side; restart screening in the Primary Search 2....Prefer Route 2 Tables (801- 815) 3....Prefer Route 3...
  • Page 36 Search Tables PABX/Centrex Search Tables 841-845 • A failure to match any Search Table Code or a fifth digit dialled without a match will result in reorder being returned to the subscriber side. • A EuroRoute can have multiple PABX/Centrex codes of differing lengths, but none longer than 5 digits.

  • Page 37: Section 9: Security Access Registers

    Register 129. If the 603 Register is empty, this method of entering programming is not available. Terminal Program Security Code MITEL recommends entering a unique security code for terminal programming access to the EuroRoute. This can be programmed as follows: Register...
  • Page 38 XX = the digits to be dialled from the FAX side of the EuroRoute in order to enter programming mode locally 609 XX ä (maximum of 80 digits); (#0 ) Note: MITEL recommends entering a unique access code for programming access to the EuroRoute. 8380-???-115-BA...

  • Page 39: Section 10: Route Register Programming

    Section Route Register Programming General Routing refers to how the EuroRoute will complete a call through the PSTN. Routes A Route is a set of preprogrammed dialling rules that can include access codes to be used to place a telephone call over a particular services or carrier. A Route is chosen by matching dialled digits with a template in the Primary Search Tables.
  • Page 40 Route Register Programming Action on Call Failure You can specify the action resulting from a call failure (as programmed in the Access Control Sequence on page 41). Registers R58 and R78 Route Number Enter Default Route 0 158T 0 = Redial on route 0 Route 1 258T 1 = Redial on route 1...
  • Page 41 Route Register Programming MF4 Dialling Rate 2 You can specify up to three different MF4 dialling rates in an ACS, using the ACS tokens 1, 2 and 3. Also see Register 102 on page 23, and R61/81 on page 39. The MF4 dialling rate used by the 2 can be set as follows: Registers R60 and R80 Route Number...
  • Page 42 Route Register Programming 8380-???-115-BA...

  • Page 43: Section 11: Route String Programming

    Section Route String Programming Route String Relationships The following tables explain the Route relationships to 6r1, 6r2, 6r3, 6r4, 6r5, 6r7, 6r8, and 6r9. Access Customer Dummy Route User Defined Route Strings Code Code 0 - 7 Access Control Sequences (6r5) Access Control Sequences tell the EuroRoute how to access a specific carrier telephone network.
  • Page 44 Route String Programming Example: • 615 #56227 is the Default on Route 0 (615). The ACS string is made up of: #562 Wait for 200 ms of 425 Hz dial tone, for up to 4 seconds Dial destination number Through connect A and B Dial Tone Timers The EuroRoute expects a certain minimum duration of dial tone to occur within a spec- ified time, before attempting to dial.
  • Page 45 Route String Programming MF4 Digit Detector The ACS token #1CD will be used to define the MF4 tone that is to be detected (Table C) and to set the maximum time that the detector will wait for the presence of the tone (Table D).
  • Page 46 Route String Programming Programmable Tone Detector The tone detector provides center frequency selection with an approximate 7 percent window of frequency detection granularity around the center frequency. The 4XY token must be used before the # AB token in order to initiate the programmable detector. Selects the frequency for the programmable detector.
  • Page 47 Route String Programming Callback Disconnect Sequence The EuroRoute has the ability to send terminating characters, for instance an MF4 #, to clear the local PTT line after a routed call has been made. After the user hangs up the telephone, the PTT line will be disconnected for the time specified by the 103 register (On-hook Timing).
  • Page 48 Route String Programming Authorisation Number You can enter an authorisation number that can be output automatically to access a Carrier. The entry can be a maximum of 80 digits. This Register is dialled out by using the “4” ACS token. Register XX = 1 for Route 0...
  • Page 49 Route String Programming User Defined Route String Register You can program a number to be used as a Route String Register. This Register is dialled out by the “ 8” ACS token: Register XX = 1 for Route 0 5 for Route 4 Maximum of 80 digits ä...
  • Page 50 Route String Programming 8380-???-115-BA...

  • Page 51: Section 12: Route And Line Peg Counters

    Section Route and Line Peg Counters Route and Line Peg Counters Peg counters determine the number of times a route or trunk has had successful and unsuccessful calls. Route Peg Counter The Route Peg Counter logs the number of times the route has had successful and unsuccessful calls.
  • Page 52 Route and Line Peg Counters Power-on Peg Counter The Power-on Counter is a four digit (decimal) counter which is incremented whenever the EuroRoute is powered on. This counter can only be zeroed by initialising the EuroRoute. The command may only be used while in terminal or remote-modem programming.

  • Page 53: Section 13: Call Home Well

    Section Call Home Well General Description At a given time on either a given day of each month or daily, the EuroRoute will originate a call by using a specific route or by dialling a specific number directly. After dialling the Call Home Well number, the EuroRoute will wait for a programmed delay, send the trunk number as an MF4 digit and wait for a programmed time for the Remote Access code (Register 606), or it will send modem originate (V.21 channel 1) tone.
  • Page 54 Call Home Well Call Home Wait for Carrier This register is used to select the amount of time that the originating modem will wait for the called modem to answer before giving up and looking for an MF4 programming entry code. Register 0 for less than one second, then wait for MF4 Security Code 1 for 10 seconds...
  • Page 55 Call Home Well Call Home Date/Time This register defines the date and time that the EuroRoute should Call Home. The Call Home feature is not executed when this register is blank or has an incorrect day or time: Register XX = ä...
  • Page 56 Call Home Well Example Two This example sets a EuroRoute to Call Home on the first day of each month at 2215 hours, using Route 7. In order to start the modem, the Remote Access Code (Register 606) will have to be entered (it will act as an MF4 modem wake-up code). When the CONNECT message is displayed, a valid terminal password can be entered, in order to start the programming session.

  • Page 57: Appendix A: System Information

    Appendix System Information Figure A.5 Legal EuroRoute Inputs From a Standard From Terminal MF4 Conversion MF4 Phone 0 through 9 0 through 9 0 through 9 A or a B or b C or c D or d E or e F or f D (if it is within a string) Space...
  • Page 58 System Information Figure A.6 ASCII Codes CHAR. HEX CHAR. CHAR. CHAR. CODE CODE CODE CODE ’ ” & ’ < > 8380-???-115-BA...

  • Page 59: Appendix B: Programming Options

    Appendix Programming Options To Initiate a Local Tandem Mode At the local site (using a terminal and a tandem capable Controller), enter the PROGRAMMING MODE, then the TANDEM MODE commands 942 908. The Controller will self-prompt on the screen. It will ask which line to use and acknowledge receipt of the dial tone, at which time the number to be dialled is entered.
  • Page 60 Programming Options Data Verification Data Verification confirms the contents of a EuroRoute’s database. Data Verification does not alter the contents of the EuroRoute’s database and is intended to be used with a terminal, or PC access with a V.21 300 baud modem as shown below. PC or Terminal PABX EuroRoute...
  • Page 61 Programming Options Remote Programming • When you try to connect remotely to the EuroRoute the modem responds 'NO CARRIER' or no response is seen: 1) Verify that the EuroRoute or the FAX machine is answering the call. 2) Verify that the Remote MF4 Security Code (#1 ) is being sent during a silent period after the FAX or EuroRoute auto-answers.
  • Page 62 Programming Options Cloning the EuroRoute Multiple EuroRoutes can be programmed to operate identically by using a method called “Cloning”. One EuroRoute is programmed (referred to as the Master) and then connected to a second EuroRoute that you wish to program, using a standard RJ11 cable (8380- 036).

  • Page 63: Index

    Index Index Access Control Sequences 41 Glossary 7 Access Number for Carrier Telephone Network 45 Acknowledgment Hardware Specifications 12 Characters 57 Tones 15 Action on Call Failure 38 ASCII Codes 56 Incoming Call Detection 26 Authorisation Number 46 Initialisation 13 Interdigit Time Out Other Calls 25 0+ Calls 25...
  • Page 64 Index Programming 100 MSec Wait 42 Data Verification 58 Tones for Routes/Cost Centre Codes 26 Local 16 Remote 16 With a Terminal 16 Register Index 5 Repeat Call Attempt 27 Rotary/MF4 Dialling Type 23 Route String Four 47 One 46 Three 47 Two 46 Route String Relationships 41...

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