Hp Insight Remote Support; Intelligent Provisioning; Hp Insight Online Direct Connect - HP ProLiant ML350 Gen9 User Manual

HP Insight Remote Support

HP strongly recommends that you register your device for remote support to enable enhanced delivery of
your HP Warranty, HP Care Pack Service, or HP contractual support agreement. HP Insight Remote Support
supplements your monitoring continuously to ensure maximum system availability by providing intelligent
event diagnosis, and automatic, secure submission of hardware event notifications to HP, which will initiate
a fast and accurate resolution, based on your product's service level. Notifications can be sent to your
authorized HP Channel Partner for onsite service, if configured and available in your country.
For more information, see HP Insight Remote Support and Insight Online Setup Guide for ProLiant Servers
and BladeSystem c-Class Enclosures on the HP website
(http://www.hp.com/go/insightremotesupport/docs). HP Insight Remote Support is available as part of HP
Warranty, HP Care Pack Service, or HP contractual support agreement.
HP Insight Remote Support central connect
When you use the embedded Remote Support functionality with HP ProLiant Gen8 and later server models
and HP BladeSystem c-Class enclosures, you can register a server or enclosure to communicate to HP through
an HP Insight Remote Support centralized Hosting Device in your local environment. All configuration and
service event information is routed through the Hosting Device. This information can be viewed by using the
local HP Insight Remote Support user interface or the web-based view in HP Insight Online.
For more information, see HP Insight Remote Support Release Notes on the HP website
(http://www.hp.com/go/insightremotesupport/docs).

HP Insight Online direct connect

When you use the embedded Remote Support functionality with HP ProLiant Gen8 and later server models
and HP BladeSystem c-Class enclosures, you can register a server or enclosure to communicate directly to HP
Insight Online without the need to set up an HP Insight Remote Support centralized Hosting Device in your
local environment. HP Insight Online will be your primary interface for remote support information.
For more information, see the product documentation on the HP website
(http://www.hp.com/go/insightremotesupport/docs).
HP Insight Online
HP Insight Online is a capability of the HP Support Center portal. Combined with HP Insight Remote Support
central connect or HP Insight Online direct connect, it automatically aggregates device health, asset, and
support information with contract and warranty information, and then secures it in a single, personalized
dashboard that is viewable from anywhere at any time. The dashboard organizes your IT and service data
to help you understand and respond to that information more quickly. With specific authorization from you,
an authorized HP Channel Partner can also view your IT environment remotely using HP Insight Online.
For more information about using HP Insight Online, see the HP Insight Online User's Guide on the HP
website (http://www.hp.com/go/insightremotesupport/docs).

Intelligent Provisioning

Intelligent Provisioning is a single-server deployment tool embedded in HP ProLiant Gen8 and later servers
that simplifies HP ProLiant server setup, providing a reliable and consistent way to deploy HP ProLiant server
configurations:
Software and configuration utilities 135