HP proliant ml350 gen9 User Manual
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HP proliant ml350 gen9 User Manual

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HP ProLiant ML350 Gen9 Server

User Guide

Abstract
This document is for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the
servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
Part Number: 781896-001
September 2014
Edition: 1

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  • Page 1: User Guide

    User Guide Abstract This document is for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
  • Page 2 © Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

  • Page 3: Table Of Contents

    Contents Component identification ....................... 7 Front panel components ..........................7 Front panel LEDs and buttons ........................10 Rear panel components ..........................11 Rear panel LEDs ............................12 System board components .......................... 13 System maintenanace switch ......................14 NMI functionality ..........................15 DIMM slots ............................
  • Page 4 Removing a drive ..........................78 Graphic card option ........................... 79 Storage controller options ........................... 83 Installing the HP Flexible Smart Array Controller option ................ 84 HP Smart Array Controller option ....................... 86 HP Smart Storage Battery ........................87 Installing a hot-plug redundant fan ....................... 88 Eight-bay SFF drive cage option........................
  • Page 5 Drivers ............................115 Software and firmware ........................115 Version control ..........................115 HP operating systems and virtualization software support for ProLiant servers ........116 HP Technology Service Portfolio ....................... 116 Change control and proactive notification ..................116 Troubleshooting ........................117 Troubleshooting resources .........................
  • Page 6 Contents 6...

  • Page 7: Component Identification

    Component identification Front panel components • SFF model (Tower orientation) Item Description SFF SAS/SATA drives Serial number/iLO information pull tab1 Drive cage bay Optical drive bay Media/drive cage bays USB 2.0 connectors (2) Component identification 7...
  • Page 8 • SFF model (Rack orientation) Item Description SFF SAS/SATA drives Serial number/iLO information pull tab1 Drive cage bay Optical drive bay Media/drive cage bays System Insight Display bay USB 2.0 connectors (2) The serial number/iLO information pull tab is double-sided. The top side shows the server serial number, and the reverse side shows the default iLO account information.
  • Page 9 Item Description Media/drive cage bay Drive cage bay Serial number/iLO information pull tab1 LFF SAS/SATA drives Optical drive bay USB 2.0 connectors (2) • LFF model (Rack orientation) Item Description Media/drive cage bay Drive cage bay Serial number/iLO information pull tab1 LFF SAS/SATA drives Optical drive bay USB 2.0 connectors (2)

  • Page 10: Front Panel Leds And Buttons

    Front panel LEDs and buttons Item Description Status UID button/LED Solid blue = Activated Flashing blue: • 1 Hz/cycle per sec = Remote management or firmware upgrade in progress • 4 Hz/cycle per sec = iLO manual reboot sequence initiated •...

  • Page 11: Rear Panel Components

    Rear panel components Item Description Slot 1 PCIe3 x16 (8, 4, 1) (for Processor 1) Slot 2 PCIe3 x8 (4, 1) (for Processor 1) Slot 3 PCIe3 x16 (16, 8, 4, 1) (for Processor 1) Slot 4 PCIe3 x8 (4, 1) (for Processor 1) NIC connector 2 NIC connector 4 Serial connector...

  • Page 12: Rear Panel Leds

    Rear panel LEDs Item Description Status NIC activity LED Green or flashing green = Network activity Off = No network activity NIC link LED Green = Linked to network Off = No network connection Power supply LED (4) Green = Normal Off = One or more of the following conditions exists: •...

  • Page 13: System Board Components

    PCIe3 x8 (4,1) (for Processor 1) slot3 PCIe3 x16 (16,8,4,1) (for Processor 1) slot2 PCIe3 x8 (4,1) (for Processor 1) Slot1 PCIe3 x16 (8,4,1) (for Processor 1) HP Smart Storage Battery connector SATA port 4 SATA port 5 Internal USB 3.0 connector...

  • Page 14: System Maintenanace Switch

    Item Description DIMM slots for Processor 2 HP System Insight Display connector External thermal cable connector Front IO connector 24-pin power supply connector Processor 2 RPS connector 8-pin power supply connector Fans connector HP Smart Storage Battery connector System battery...

  • Page 15: Nmi Functionality

    IMPORTANT: Before using the S7 switch to change to Legacy BIOS Boot Mode, be sure the HP Dynamic Smart Array B140i Controller is disabled. Do not use the B140i controller when the server is in Legacy BIOS Boot Mode. NMI functionality An NMI crash dump creates a crash dump log before resetting a system which is not responding.

  • Page 16: Using The System Insight Display

    Using the System Insight Display The HP System Insight Display (SID) is available only as an option for rack configuration. Press and release the panel. Component identification 16...

  • Page 17: System Insight Display Leds

    After the display fully ejects, rotate the display to view the LEDs. System Insight Display LEDs The HP SID LEDs represent the system board layout. To view the LEDs, access the HP Systems Insight Display (Using the Systems Insight Display ("Using the System Insight...

  • Page 18: System Insight Display Led Combinations

    Item Description Status All other LEDs Off = Normal On = Failed System Insight Display LED combinations When the health LED on the front panel illuminates either amber or red, the server is experiencing a health event. Combinations of illuminated SID LEDs, the system power LED, and the health LED indicate system status.

  • Page 19: Device Numbering

    With optional drive cages installed, the server supports up to 48 SFF drives or up to 24 LFF drives. The server does not support mixing SFF and LFF drives. HP recommends that you populate drive bays starting with the lowest SAS or SATA device number. Drives are numbered from left to right in each component box.

  • Page 20: Hot-Plug Drive Led Definitions

    Tower orientation Rack orientation Hot-plug drive LED definitions When a drive is configured as a part of an array and connected to a powered-up controller, the drive LEDs indicate the condition of the drive. Component identification 20...

  • Page 21: Hot-Plug Fans

    Item Status Definition Locate Solid blue The drive is being identified by a host application. Flashing blue The drive carrier firmware is being updated or requires an update. Activity ring Rotating green Drive activity No drive activity Do not remove Solid white Do not remove the drive.
  • Page 22 The server shuts down during the following temperature-related scenarios: At POST and in the OS, HP iLO performs an orderly shutdown if a cautionary temperature level is detected. If the server hardware detects a critical temperature level before an orderly shutdown occurs, the server performs an immediate shutdown.

  • Page 23: Operations

    Operations Power up the server To power up the server, press the Power On/Standby button. Power down the server Before powering down the server for any upgrade or maintenance procedures, perform a backup of critical server data and programs. IMPORTANT: When the server is in standby mode, auxiliary power is still being provided to the system.

  • Page 24: Remove The Security Bezel

    Remove the security bezel Unlock the security bezel, press the latch on the security bezel, and then remove the security bezel. Remove the tower bezel This server has a removable bezel that must be unlocked and opened before accessing the drives. The bezel must be kept closed during normal server operations.

  • Page 25: Install The Access Panel

    WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: For proper cooling do not operate the server without the access panel, baffles, expansion slot covers, or blanks installed. Power down the server (on page 23).

  • Page 26: Extend The Server From The Rack

    Use a T-15 Torx screwdriver to tighten the security screw on the hood latch. If the server is in a tower configuration: Return the server to an upright position. Install the bezel. If the server is in a rack configuration, slide the server into the rack. Connect each power cord to the server.

  • Page 27: Remove The Air Baffle

    After performing the installation or maintenance procedure, slide the server back into the rack, and then press the server firmly into the rack to secure it in place. WARNING: To reduce the risk of personal injury, be careful when pressing the server rail-release latches and sliding the server into the rack.

  • Page 28: Install The Air Baffle

    Remove the air baffle. Install the air baffle CAUTION: For proper cooling, do not operate the server without the access panel, baffles, expansion slot covers, or blanks installed. If the server supports hot-plug components, minimize the amount of time the access panel is open. Install the air baffle.

  • Page 29: Remove A Fan

    Install the access panel ("Install the air baffle" on page 28). Slide the server into the rack. Connect each power cord to the server. Connect each power cord to the power source. Power up the server (on page 23). Remove a fan CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank.

  • Page 30: Remove The Optical Drive

    When installing or replacing server components, one or more fans might need to be removed. To prevent an orderly or immediate server shutdown, HP highly recommends powering down the server during these procedures. To determine if powering down is required, see the specific procedure.

  • Page 31: Remove A Component Drive Cage Blank

    Extend the server from the rack. Remove the access panel (on page 24). Remove the air baffle (on page 27). Disconnect and remove the optical drive cable. Remove the screw and lift the carrier. Remove the optical drive from the drive bay. Remove a component drive cage blank Do one of the following: For tower models, open and remove the bezel...
  • Page 32 SFF model LFF model Use a flathead screwdriver to remove the blank from box. Operations 32...

  • Page 33: Setup

    Setup Optional installation services Delivered by experienced, certified engineers, HP Care Pack services help you keep your servers up and running with support packages tailored specifically for HP ProLiant systems. HP Care Packs let you integrate both hardware and software support into a single package. A number of service level options are available to meet your needs.

  • Page 34: Temperature Requirements

    HP servers draw in cool air through the front door and expel warm air through the rear door. Therefore, the front and rear rack doors must be adequately ventilated to allow ambient room air to enter the cabinet, and the rear door must be adequately ventilated to allow the warm air to escape from the cabinet.

  • Page 35: Power Requirements

    Because of the high ground-leakage currents associated with multiple servers connected to the same power source, HP recommends the use of a PDU that is either permanently wired to the building’s branch circuit or includes a nondetachable cord that is wired to an industrial-style plug. NEMA locking-style plugs or those complying with IEC 60309 are considered suitable for this purpose.

  • Page 36: Identifying Server Shipping Carton Contents

    Get help to lift and stabilize the product during installation or removal, especially when the product is not fastened to the rails. HP recommends that a minimum of two people are required for all rack server installations. A third person may be required to help align the server if the server is installed higher than chest level.

  • Page 37: Setting Up A Tower Server

    Setting up a tower server Follow the steps in this section to set up a tower model server. To install the server into a rack, see the rack installation section. Lay the server on the side, and then install the feet. Return the server to an upright position.
  • Page 38 Power off the server by pressing the power button on the front of the server. Disconnect all AC power cords from the AC outlets, and then disconnect all AC power cords from the server. Unlock and remove the tower bezel from the chassis, and then remove the standoffs. Place the server on the side on a flat, level work surface.
  • Page 39 Slide the base cover toward the rear of the server, and then remove the base cover. Install the server base blank covers over the server base feet holes. Turn the server over, and then remove the access panel (on page 24). Remove the air baffle (on page 27).
  • Page 40 Locate the system maintenance switch on the system board. Configure position 10 of the system maintenance switch to ON for a rack configuration. Install the left and right security bezel ears with T-15 screws. Setup 40...
  • Page 41 Install the tower bezel hinge covers. Remove the handle hole covers from the chassis, and retain the screws. Setup 41...

  • Page 42: Rack Warnings

    Install the rack server handles. Install the fan cage. Install the air baffle (on page 28). Install the SID blank. Install the access panel (on page 25). Install the server onto the rack rails, and then slide the assembly into the rack. NOTE: For detailed instructions on installing the server into the rack, see the Quick Deploy Rail System Installation Instructions included with the kit.

  • Page 43: Installing The Operating System

    Installing the operating system This HP ProLiant server does not ship with provisioning media. Everything needed to manage and install the system software and firmware is preloaded on the server.

  • Page 44: Powering On And Selecting Boot Options In Uefi Boot Mode

    Press the Power On/Standby button. During the initial boot: To modify the server configuration ROM default settings, press the F9 key in the HP ProLiant POST screen to enter the UEFI System Utilities screen. By default, the System Utilities menus are in the English language.

  • Page 45: Hardware Options Installation

    Hardware options installation Introduction If more than one option is being installed, read the installation instructions for all the hardware options and identify similar steps to streamline the installation process. WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.
  • Page 46 Open each of the processor locking levers in the order indicated in the following illustration, and then open the processor retaining bracket. Remove the clear processor socket cover. Retain the processor socket cover for future use. CAUTION: THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED. To avoid damage to the system board, do not touch the processor or the processor socket contacts.
  • Page 47 Install the processor. Verify that the processor is fully seated in the processor retaining bracket by visually inspecting the processor installation guides on either side of the processor. THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED. Close the processor retaining bracket.
  • Page 48 Install the heatsink, and then tighten the screws. Install the air baffle (on page 28). Hardware options installation 48...
  • Page 49 Remove the fan blank from fan bay 1. Install the fan in fan bay 1, making sure that the fan clicks into place. Install the access panel (on page 25). Do one of the following: For tower models, return the server to an upright position. For rack models, slide the server back into the rack.

  • Page 50: Memory Options

    QuickSpecs on the HP website (http://www.hp.com/go/qs). HP SmartMemory HP SmartMemory authenticates and unlocks certain features available only on HP Qualified memory and verifies whether installed memory has passed HP qualification and test processes. Qualified memory is performance-tuned for HP ProLiant and BladeSystem servers and provides future enhanced support through HP Active Health and manageability software.

  • Page 51: Memory Subsystem Architecture

    Memory subsystem architecture The memory subsystem in this server is divided into channels. Each processor supports four channels, and each channel supports three DIMM slots. Memory subsystem Population order Slot number (Processor Slot number (Processor channel For the location of the slot numbers, see "DIMM slots (on page 15)." This multi-channel architecture provides enhanced performance in Advanced ECC mode.

  • Page 52: Population Order

    R = RDIMM (registered) L = LRDIMM (load reduced) For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the HP website (http://www.hp.com/go/qs). Installing a DIMM CAUTION: To avoid damage to the hard drives, memory, and other system components, the air baffle, drive blanks, and access panel must be installed when the server is powered up.
  • Page 53 Do one of the following: For tower models, open and remove the bezel ("Remove the tower bezel" on page 24). For rack models, if installed, remove the security bezel (on page 24). Power down the server (on page 23). Remove all power: Disconnect each power cord from the power source.

  • Page 54: Install The Security Bezel

    Install the security bezel Install the security bezel into the chassis, and then lock the security bezel with the key. Install the optical drive Using a Philips #1 screwdriver, remove the 9.5 mm optical drive rear side carrier. Remove the optical drive blank from the front panel. Hardware options installation 54...
  • Page 55 Remove the screw from the optical drive carrier. Remove the optical drive carrier. Install the 9.5mm optical drive in the optical drive carrier. Tighten the screws on the optical drive carrier. Connect the optical drive cable. Hardware options installation 55...

  • Page 56: Tower To Rack Conversion

    Tower to Rack conversion Back up the server data, and then record the configuration information. Close all applications, and then shut down the OS, using the normal shutdown sequence. Power off the server by pressing the power button on the front of the server. Disconnect all AC power cords from the AC outlets, and then disconnect all AC power cords from the server.
  • Page 57 Slide the base cover toward the rear of the server, and then remove the base cover. Install the server base blank covers over the server base feet holes. Turn the server over, and then remove the access panel (on page 24). Remove the air baffle (on page 27).
  • Page 58 Locate the system maintenance switch on the system board. Configure position 10 of the system maintenance switch to ON for a rack configuration. Install the left and right security bezel ears with T-15 screws. Hardware options installation 58...
  • Page 59 Install the tower bezel hinge covers. Remove the handle hole covers from the chassis, and retain the screws. Hardware options installation 59...

  • Page 60: System Insight Display Option

    Install the rack server handles. Install the fan cage. Install the air baffle (on page 28). Install the SID blank. Install the access panel (on page 25). Install the server onto the rack rails, and then slide the assembly into the rack. NOTE: For detailed instructions on installing the server into the rack, see the Quick Deploy Rail System Installation Instructions included with the kit.
  • Page 61 The server powers down and enters standby mode. The system power LED changes from green to amber. Power is still applied to the server. Remove all power: Disconnect each power cord from the power source. Disconnect each power cord from the server. Extend the server from the rack.
  • Page 62 Install the SID module into the front panel, and then secure the SID module to the chassis with the screws from the kit. Route and connect the SID module cable to the system board. LFF configuration Hardware options installation 62...

  • Page 63: Sff Media Cage Option

    SFF configuration Install the fan cage. Install the air baffle (on page 28). Install the access panel ("Install the air baffle" on page 28). Slide the server into the rack. Connect each power cord to the server. Connect each power cord to the power source. Press the Power On/Standby button.
  • Page 64 Unlock and remove the tower bezel. Place the server on the side. Hardware options installation 64...
  • Page 65 Remove the access panel (on page 24). If the server is in a rack configuration, do the following: Extend the server from the rack. Remove the access panel (on page 24). Remove the blanks from boxes 1 and 2. Hardware options installation 65...
  • Page 66 If the server is installed in a rack and has the SID option installed, then extend the SID module. Remove the panel covers above boxes 1 and 2. Hardware options installation 66...
  • Page 67 Remove the divider between boxes 1 and 2. Install the media cage. If extended, slide the System Insight Display back into the slot. Hardware options installation 67...

  • Page 68: Lff Media Cage Option

    Connect the SFF media power cable. If the server is in a tower configuration, do the following: Install the access panel ("Install the air baffle" on page 28). Return the server to an upright position. Install the bezel. If the server is in a rack configuration, do the following: Install the access panel ("Install the air baffle"...
  • Page 69 Unlock and remove the tower bezel. Place the server on the side. Hardware options installation 69...
  • Page 70 Remove the access panel (on page 24). If the server is in a rack configuration, do the following: Extend the server from the rack. Remove the access panel (on page 24). Use a flathead screwdriver to carefully remove the LFF blank from the box 1. Remove the blank from box 1.
  • Page 71 Remove the divider between drive cages 1 and 3, and 2 and 4. Install the media cage. If the server is in a tower configuration, do the following: Install the access panel ("Install the air baffle" on page 28). Return the server to an upright position. Install the bezel.

  • Page 72: Hp Smart Array Controller Mini-Sas Y-Cable Option

    The server exits standby mode and applies full power to the system. The system power LED changes from amber to green. HP Smart Array controller Mini-SAS Y-cable option Press the Power On/Standby button. The server powers down and enters standby mode. The system power LED changes from green to amber.
  • Page 73 Place the server on the side. Remove the access panel (on page 24). If the server is in a rack configuration, do the following: Extend the server from the rack. Remove the access panel (on page 24). Remove the air baffle (on page 27). Hardware options installation 73...
  • Page 74 Route the two ends of the Mini-SAS Y-cable through the cable management clips, and then connect them to the drive backplane: Cable routing if the HP Smart Array controller is installed in PCIe slot 1 to 4: SFF configuration Hardware options installation 74...
  • Page 75 LFF configuration Cable routing if the HP Smart Array controller is installed in PCIe slot 6 to 9: SFF configuration Hardware options installation 75...

  • Page 76: Drive Options

    LFF configuration Install the fan cage. Install the air baffle (on page 28). If the server is in a tower configuration, do the following: Install the access panel ("Install the air baffle" on page 28). Return the server to an upright position. Install the bezel.

  • Page 77: Installing A Hot-Plug Drive

    For tower models, open and remove the tower bezel (on page 24). For rack models, if installed, remove the security bezel (on page 24). Remove the drive blank. Installing a hot-plug drive WARNING: To reduce the risk of injury from electric shock, do not install more than one drive carrier at a time.

  • Page 78: Removing A Drive

    Prepare the drive. Install the drive. Determine the status of the drive from the drive LED definitions. Do one of the following: For tower models, install the bezel. For rack models, if removed, install the security bezel (on page 54). Removing a drive CAUTION: For proper cooling, do not operate the server without the access panel, baffles,...

  • Page 79: Graphic Card Option

    PCIe slots 1, 3, 6, or 8. IMPORTANT: If installing a graphic card for the first time, we highly recommend that you contact HP Technology Services for assistance. To install the component: Power down the server (on page 23).
  • Page 80 Loosen the two thumbscrews and remove the system board assembly. Connect the graphic card power cable to the appropriate server graphic card power connector on the power supply backplane. For more information about installing a graphic card, see the documentation that ships with the graphic card option kit.
  • Page 81 Install the system board assembly and tighten the two thumbscrews. Select the appropriate PCIe slot to install the graphic card. Open the PCIe retainer latch. Hardware options installation 81...
  • Page 82 To install a single-width graphic card, remove one PCIe blank. To install a double-width graphic card, remove two PCIe blanks. Connect the graphic card power cable to the graphic card. Hardware options installation 82...

  • Page 83: Storage Controller Options

    Install the graphic card in an x16 PCIe expansion slot. Close the PCIe retainer latch. Install the fan cage. Install the air baffle (on page 28). Install the access panel ("Install the air baffle" on page 28). If the server is in a tower configuration, return the server to an upright position. If the server is in a rack configuration, slide the server into the rack.

  • Page 84: Installing The Hp Flexible Smart Array Controller Option

    HP website (http://www.hp.com/support). Installing the HP Flexible Smart Array Controller option An HP Flexible Smart Array Controller Mini-SAS cable option is required to install an HP Flexible Smart Array Controller option. Power down the server (on page 23).
  • Page 85 Install the Flexible Smart Array Controller. Connect the Mini-SAS cables from the drive backplane to the HP Flexible Smart Array Controller. SFF configuration Hardware options installation 85...

  • Page 86: Hp Smart Array Controller Option

    Connect each power cord to the power source. Power up the server (on page 23). HP Smart Array Controller option An HP Smart Array Controller Mini-SAS cable option is required to install an HP Smart Array Controller option. WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.

  • Page 87: Hp Smart Storage Battery

    Lift and remove the access panel. Install the Smart Array controller. HP Smart Storage Battery To install the component: Power down the server (on page 23). Remove all power: Disconnect each power cord from the power source. Disconnect each power cord from the server.

  • Page 88: Installing A Hot-Plug Redundant Fan

    Install the HP Smart Storage battery. Route the cable. Install the fan cage. Install the air baffle (on page 28). Install the access panel ("Install the air baffle" on page 28). Slide the server into the rack. Connect each power cord to the server.
  • Page 89 For tower models, open and remove the bezel ("Remove the tower bezel" on page 24). For rack models, if installed, remove the security bezel (on page 24). Power down the server (on page 23). Remove all power: Disconnect each power cord from the power source. Disconnect each power cord from the server.
  • Page 90 Install the fan, making sure that the fan clicks into place. Install the PCIe air baffles. Install the access panel (on page 25). Do one of the following: For tower models, return the server to an upright position. For rack models, slide the server back into the rack. Connect each power cord to the server.

  • Page 91: Eight-Bay Sff Drive Cage Option

    Device numbering (on page 19). To install an additional eight-bay SFF drive cage, an optional storage controller is required. To obtain the option, contact an HP authorized reseller. If the server is in a tower configuration, do the following: Unlock and remove the tower bezel.
  • Page 92 Using the two T-15 screws, secure the rear side of the drive cage. Connect the Mini-SAS cable from a storage controller to the drive backplane: Cable routing if the storage controller is installed in PCIe slot 1 to 4. Hardware options installation 92...
  • Page 93 Cable routing if the storage controller is installed in slot 6 to 9. Connect the power cable to the drive backplane. Install the drives into the drive cage. Populate any unused drive bays with a drive blank. Install the fan cage. Install the air baffle (on page 28).

  • Page 94: Eight-Bay Lff Drive Backplane Option

    2 and then a third optional backplane in box 1. To install an additional eight-bay LFF drive cage, an optional storage controller is required. To obtain the option, contact an HP authorized reseller. For more information on drive and box numbering, refer to Device numbering (on page 19).
  • Page 95 Connect the Mini-SAS cable from the storage controller to the drive backplane. Connect either the box 1 or box 2 power cable to the new backplane. Install drives into the drive cage. Populate any unused drive bays with a drive blank. Install the fan cage.

  • Page 96: Hp Trusted Platform Module Option

    Recovery Mode after BitLocker detects a possible compromise of system integrity. • HP is not liable for blocked data access caused by improper TPM use. For operating instructions, see the encryption technology feature documentation provided by the operating system.

  • Page 97: Retaining The Recovery Key/Password

    Install the TPM board. Press down on the connector to seat the board ("System board components" on page 13). Install the TPM security rivet by pressing the rivet firmly into the system board. Retaining the recovery key/password The recovery key/password is generated during BitLocker setup, and can be saved and printed after BitLocker is enabled.

  • Page 98: Enabling The Trusted Platform Module

    OS application TPM settings. For more information on firmware updates and hardware procedures, see the HP Trusted Platform Module Best Practices White Paper on the HP website (http://www.hp.com/support).

  • Page 99: Cabling

    Cabling Media device data cabling • SFF cabling • LFF cabling Cabling 99...

  • Page 100: Optical Device Cabling

    Optical device cabling • SFF cabling • LFF cabling Cabling 100...

  • Page 101: Hp Flexible Smart Array Controller Mini-Sas Cabling

    HP Smart Array Controller Mini-SAS Y-cabling Route the two ends of the Mini-SAS Y-cable through the cable management clips, and then connect them to the drive backplane: Cable routing if the HP Smart Array controller is installed in PCIe slot 1 to 4: Cabling 101...
  • Page 102 SFF configuration LFF configuration Cable routing if the HP Smart Array controller is installed in PCIe slot 6 to 9: Cabling 102...
  • Page 103 SFF configuration LFF configuration Cabling 103...

  • Page 104: Software And Configuration Utilities

    QuickSpecs on the HP website (http://www.hp.com/go/qs). HP iLO The iLO subsystem is a standard component of HP ProLiant servers that simplifies initial server setup, server health monitoring, power and thermal optimization, and remote server administration. The iLO subsystem includes an intelligent microprocessor, secure memory, and a dedicated network interface.

  • Page 105: Active Health System

    Remotely mount high-performance Virtual Media devices to the server. • Securely and remotely control the power state of the managed server. • Implement true Agentless Management with SNMP alerts from HP iLO, regardless of the state of the host server. • Download the Active Health System log.

  • Page 106: Hp Restful Api Support For Hp Ilo

    HP RESTful API support for HP iLO HP iLO 4 firmware version 2.00 and later includes the HP RESTful API. The HP RESTful API is a management interface that server management tools can use to perform configuration, inventory, and monitoring of an HP ProLiant server via iLO.

  • Page 107: Hp Insight Remote Support

    HP BladeSystem c-Class enclosures, you can register a server or enclosure to communicate directly to HP Insight Online without the need to set up an HP Insight Remote Support centralized Hosting Device in your local environment. HP Insight Online will be your primary interface for remote support information.

  • Page 108: Hp Insight Diagnostics

    (http://www.hp.com/go/intelligentprovisioning). For Intelligent Provisioning recovery media downloads, see the Resources tab on the HP website (http://www.hp.com/go/ilo). For consolidated drive and firmware update packages, see the HP Smart Update: Server Firmware and Driver Updates page on the HP website (http://www.hp.com/go/SmartUpdate). HP Insight Diagnostics...

  • Page 109: Scripting Toolkit For Windows And Linux

    SPP is a comprehensive systems software (drivers and firmware) solution delivered as a single package with major server releases. This solution uses HP SUM as the deployment tool and is tested on all supported HP ProLiant servers including HP ProLiant Gen8 and later servers.

  • Page 110: Hp Uefi System Utilities

    HP UEFI System Utilities The HP UEFI System Utilities is embedded in the system ROM. The UEFI System Utilities enable you to perform a wide range of configuration activities, including: • Configuring system devices and installed options • Enabling and disabling system features •...

  • Page 111: Restoring And Customizing Configuration Settings

    OS installation if the defaults are restored. To avoid this issue, use the User Defined Defaults feature in UEFI System Utilities to override the factory default settings. For more information, see the HP UEFI System Utilities User Guide for HP ProLiant Gen9 Servers on the HP website (http://www.hp.com/go/ProLiantUEFI/docs).

  • Page 112: Embedded Uefi Shell

    Embedded UEFI shell The system BIOS in all HP ProLiant Gen9 servers includes an embedded UEFI Shell in the ROM. The UEFI Shell environment provides an API, a command line prompt, and a set of CLIs that allow scripting, file manipulation, and system information.

  • Page 113: Utilities And Features

    Gen8 servers, HP SSA replaces ACU with an enhanced GUI and additional configuration features. HP SSA exists in three interface formats: the HP SSA GUI, the HP SSA CLI, and HP SSA Scripting. Although all formats provide support for configuration tasks, some of the advanced tasks are available in only one format.

  • Page 114: Usb Support

    OS through the appropriate USB device drivers. Before the OS loads, HP provides support for USB 2.0 devices through legacy USB support, which is enabled by default in the system ROM. USB 3.0 ports are not functional before the OS loads. The native OS provides USB 3.0 support through appropriate xHCI drivers.

  • Page 115: Keeping The System Current

    HP website (http://www.hp.com/go/spp/download). To locate the drivers for a particular server, go to the HP website (http://www.hp.com/go/hpsc) and click on Drivers, Software & Firmware. Then, enter your product name in the Find an HP product field and click Software and firmware Software and firmware should be updated before using the server for the first time, unless any installed software or components require an older version.

  • Page 116: Hp Operating Systems And Virtualization Software Support For Proliant Servers

    (http://www.hp.com/go/ossupport). HP Technology Service Portfolio Connect to HP for assistance on the journey to the new style of IT. HP Technology Services delivers confidence and reduces risk to help you realize agility and stability in your IT infrastructure. Utilize our consulting expertise in the areas of private or hybrid cloud computing, big data and mobility requirements, improving data center infrastructure and better use of today’s server, storage and networking...

  • Page 117: Troubleshooting

    • Simplified Chinese (http://www.hp.com/support/Gen9_TSG_zh_cn) The HP ProLiant Gen9 Troubleshooting Guide, Volume II: Error Messages provides a list of error messages and information to assist with interpreting and resolving error messages on ProLiant servers and server blades. To view the guide, select a language: •...

  • Page 118: Battery Replacement

    Battery replacement If the server no longer automatically displays the correct date and time, you might have to replace the battery that provides power to the real-time clock. Under normal use, battery life is 5 to 10 years. WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery pack.
  • Page 119 Remove the battery. IMPORTANT: Replacing the system board battery resets the system ROM to its default configuration. After replacing the battery, reconfigure the system through RBSU. For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized service provider.

  • Page 120: Regulatory Information

    Hewlett-Packard Company, Address: 3000 Hanover Street, Palo Alto, California 94304, U.S. Local representative information (Russian) • HP Russia • HP Belarus • HP Kazakhstan Local representative information (Kazakh) Manufacturing date The manufacturing date is defined by the serial number (HP serial number format for this product): CCSYWWZZZZ Regulatory information 120...

  • Page 121: Turkey Rohs Material Content Declaration

    38 for the week of September 9. Turkey RoHS material content declaration Ukraine RoHS material content declaration Warranty information HP ProLiant and X86 Servers and Options (http://www.hp.com/support/ProLiantServers-Warranties) HP Enterprise Servers (http://www.hp.com/support/EnterpriseServers-Warranties) HP Storage Products (http://www.hp.com/support/Storage-Warranties) HP Networking Products (http://www.hp.com/support/Networking-Warranties) Regulatory information 121...

  • Page 122: Electrostatic Discharge

    Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices.

  • Page 123: Specifications

    40°C to 45°C (104°F to 113°F) at sea level with an altitude derating of 1.0°C per every 125 m (1.8°F per every 410 ft) above 900 m (2953 ft) to a maximum of 3048 m (10,000 ft). The approved hardware configurations for this system are listed on the HP website (http://www.hp.com/go/proliant/ASHRAE).

  • Page 124: Power Supply Specifications

    HP 500W Flex Slot Platinum Hot-plug Power Supply • HP 800W Flex Slot Platinum Hot-plug Power Supply For detailed power supply specifications, see the QuickSpecs on the HP website (http://h18000.www1.hp.com/products/quickspecs/14209_div/14209_div.html). HP 500W Flex Slot Platinum Hot Plug Power Supply Specification...

  • Page 125: Hp 800W Flex Slot Platinum Hot Plug Power Supply

    HP 800W Flex Slot Platinum Hot Plug Power Supply Specification Value Input requirements 100 to 240 VAC Rated input voltage 240 VDC for China only 50 Hz to 60 Hz Rated input frequency 9.4 A at 100 VAC Rated input current 4.5 A at 240 VAC...

  • Page 126: Support And Other Resources

    Active Health System log (HP ProLiant Gen8 or later products) Download and have available an Active Health System log for 7 days before the failure was detected. For more information, see the HP iLO 4 User Guide or HP Intelligent Provisioning User Guide on the HP website (http://www.hp.com/go/ilo/docs).
  • Page 127 HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP. In cases where it is required to return the defective part to HP, you must ship the defective part back to HP within a defined period of time, normally five (5) business days. The defective part must be returned with the associated documentation in the provided shipping material.
  • Page 128 HP sono realizzati con numerosi componenti che possono essere riparati direttamente dal cliente (CSR, Customer Self Repair). Se in fase di diagnostica HP (o un centro di servizi o di assistenza HP) identifica il guasto come riparabile mediante un ricambio CSR, HP lo spedirà direttamente al cliente per la sostituzione.
  • Page 129 Si, durante la fase de diagnóstico, HP (o los proveedores o socios de servicio de HP) identifica que una reparación puede llevarse a cabo mediante el uso de un componente CSR, HP le enviará dicho componente directamente para que realice su sustitución. Los componentes CSR se clasifican en dos categorías:...
  • Page 130 HP se hará cargo de todos los gastos de envío y devolución de componentes y escogerá la empresa de transporte que se utilice para dicho servicio. Para obtener más información acerca del programa de Reparaciones del propio cliente de HP, póngase en contacto con su proveedor de servicios local.
  • Page 131 Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto.
  • Page 132 Support and other resources 132...
  • Page 133 Support and other resources 133...

  • Page 134: Acronyms And Abbreviations

    Automatic Server Recovery column address strobe Canadian Standards Association Customer Self Repair double data rate DDR4 double data rate-4 graphics processing unit HP SIM HP Systems Insight Manager HP SUM HP Software Update Manager Acronyms and abbreviations 134...
  • Page 135 International Electrotechnical Commission Integrated Lights-Out Integrated Management Log JSON JavaScript Object Notation large form factor LRDIMM load reduced dual in-line memory module nonmaskable interrupt NVRAM nonvolatile memory PCIe Peripheral Component Interconnect Express protocol data unit POST Power-On Self Test RBSU ROM-Based Setup Utility RDIMM registered dual in-line memory module...
  • Page 136 SCSI SATA serial ATA Secure Digital small form factor Systems Insight Display Systems Insight Manager HP Service Pack for ProLiant HP Smart Storage Administrator TMRA recommended ambient operating temperature Trusted Platform Module UEFI Unified Extensible Firmware Interface Acronyms and abbreviations 136...
  • Page 137 unit identification universal serial bus Virtual Connect Version Control Agent VCRM Version Control Repository Manager xHCI Extensible Host Controller Interface Acronyms and abbreviations 137...

  • Page 138: Documentation Feedback

    Documentation feedback HP is committed to providing documentation that meets your needs. To help us improve the documentation, send any errors, suggestions, or comments to Documentation Feedback (mailto:docsfeedback@hp.com). Include the document title and part number, version number, or the URL when submitting your feedback.

  • Page 139: Index

    7, 113 configuration settings 111 firmware update 109, 115 connectors 7 firmware upgrade utility, troubleshooting 117 contacting HP 126 firmware, updating 109, 115 controller options 83, 84 firmware, upgrading 115 customer self repair (CSR) 126 flexible boot control 110...
  • Page 140 HP Insight Remote Support software 107, 116 optimum environment 33 HP RESTful API 106, 112 options installation 33, 36, 45 HP Service Pack for ProLiant 104, 108, 109 HP Smart Array controller 72, 86 HP Smart Storage Administrator (HP SSA) 113 passwords 97...
  • Page 141 33, 34 Smart Update Manager 104, 109 warnings 35, 42 software 115, 116 warranty information 121 software upgrades 115 website, HP 126 space requirements 33 specifications, server 123 static electricity 122 storage controller 83 supported operating systems 116...

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