Hp Insight Remote Support Software; Usb Support And Functionality; Usb Support - HP ProLiant SL390s G7 4U Maintenance And Service Manual

HP Insight Remote Support software

HP Insight Remote Support software delivers secure remote support for your HP Servers and Storage,
24 X 7, so you can spend less time solving problems and more time focused on your business. You
can have your systems remotely monitored for hardware failure using secure technology that has been
proven at thousands of companies around the world. In many cases, you can avoid problems before
they occur. There are two HP Insight Remote Support solutions:
For small and midsize environments: HP Insight Remote Support Standard provides basic remote

monitoring, notification/advisories and service dispatch. It is optimized for environments with 1
to 50 servers and can be installed on a shared HP ProLiant Windows application server. The
software supports HP EVA storage devices, HP ProLiant, BladeSystems, HP Integrity and HP
9000 servers running Microsoft Windows, Red Hat Enterprise Linux, Novell SUSE and Novell
Netware. Download from the HP website
(http://h20392.www2.hp.com/portal/swdepot/displayProductInfo.do?productNumber=RSSW
MBASE).
For midsize and large environments: HP Insight Remote Support Pack (formerly Service Essentials

Remote Support Pack) is targeted for larger environments and is integrated with HP Systems
Insight Manager (SIM). It provides comprehensive remote monitoring, notification/advisories,
dispatch and proactive service support for nearly all HP servers, storage, network and SAN
environments, plus selected Dell and IBM Windows servers that have a support obligation with
HP. It also enables HP to deliver higher levels of proactive support in line with HP Mission
Critical Services support agreements. Download from the HP website
(http://h20392.www2.hp.com/portal/swdepot/displayProductInfo.do?productNumber=ISDVD)
.
Both HP Insight Remote Support solutions are available at no additional cost to customers with a valid
warranty on HP technology, an HP Care Pack Service or HP contractual support agreement.
For more information, see the HP website (http://www.hp.com/go/insightremotesupport).

USB support and functionality

USB support

HP provides both standard USB 2.0 support and legacy USB 2.0 support. Standard support is
provided by the OS through the appropriate USB device drivers. Before the OS loads, HP provides
support for USB devices through legacy USB support, which is enabled by default in the system ROM.
Legacy USB support provides USB functionality in environments where USB support is not available
normally. Specifically, HP provides legacy USB functionality for the following:
POST
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RBSU
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Diagnostics
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DOS
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Operating environments which do not provide native USB support

Diagnostic tools 83