TROUBLESHOOTING MALFUNCTIONS
2
E001 (Fixing temperature is abnormally high.)
Cause
Step
Thermistor
1
(short circuit)
Fixing heater
2
driver
DC controller
PCB
3
E002/E003 (Fixing temperature is abnormally high.)
Cause
Step
1
Thermistor
2
(short circuit)
Fixing heater
3
driver
DC controller
PCB
4–2
Checks
Clear the error using 'ERROR'
in service mode (*4*).
Let the fixing assembly to cool;
then, disconnect J50, and mea-
sure the resistance of the ther-
mistor. Is the reading as fol-
lows?
J50-1/-2(yellow line):about 0k
J50-3/-4 (white lien):about 0 k
Replace the fixing heater dri-
ver. Is the problem corrected?
Checks
Clear the error using 'ERROR'
in service mode (*4*). Is any of
the following correct after the
machine has booted?
• The fixing heater does not
turn ON.
• 'E000' is indicated.
Is the wiring from the connector
J108 on the DC controller PCB
to the thermistor normal?
Replace the DC controller
PCB. Is the problem corrected?
Yes/No
YES
Replace the fixing assembly.
YES
End.
YES
Replace the DC controller.
Yes/No
YES
See the appropriate section.
NO
Arrange the wiring correctly.
YES
End.
NO
Replace the fixing heater dri-
ver.
Action
Action