Troubleshooting - Mirage smartSTREAM - BOX2IP User Manual

13

Troubleshooting

This section includes a list of general errors
that could occur with operation of the receiver.
Each error states a possible cause and solu-
tions.
Symptom:
•
The display does not light.
Possible cause(s):
•
The power cord is not connected.
•
The power switch is not switched on.
Solution:
• Connect the power cord to the power
outlet.
•
Switch on the power switch.
Symptom:
•
No audio or video; the receiver states
"OFF" and the red LED lights up.
Possible cause(s):
•
The receiver is in standby mode.
Solution:
•
Press the POWER key to switch on the
receiver.
Symptom:
• No audio or video.
Possible cause(s):
• No signal or only weak signal.
Solution:
• Check the cable connections to the
receiver and from the receiver to the
connected devices; fasten cables, if re-
quired.
Symptom:
•
The TV set does not show a picture.
Possible cause(s):
•
The system is not correctly connected.
Solution:
• Verify connection of cable and fasten
cable, if required.
Symptom:
• Picture only in black and white and/or
incorrect synchronization.
Possible cause(s):
•
The video format of your receiver is not
correctly set.
Solution:
• Adapt broadcast television system of
the receiver to the broadcast television
system of the TV set.
Symptom:
• The remote control does not operate.
Possible cause(s):
•
The batteries are empty.
•
The remote control shows into wrong
direction.
Solution(s):
• Replace empty batteries with new
batteries.
•
Direct the remote control towards the
front panel of the receiver.
Symptom:
•
Display flashes
Possible cause(s):
• Short circuit at LNB IN.
Solution(s):
•
Pull off antenna plug from LNB IN and
check the same.
• Verify that your cable installation is
properly installed.
Symptom:
•
Receiver switches on and off continu-
ously or
•
Display: „LNBP" and screen message:
"Attention, LNB short-cut!", no TV im-
age.
Possible cause(s):
•
Short-cut at the connection from the
LNB to the receiver or the LNB itself.
Solution(s):
• Disconnect the connection LNB - Re-
ceiver.
•
Check the LNB cable, the plug and / or
the LNB on any short-cut (e.g. water in
the LNB) and remove them.
•
Reconnect the units
Troubleshooting
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