Lexmark X7550 User Manual

Lexmark X7550 User Manual

User's guide (mac)
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Lexmark 7500 Series All-In-One
User Guide
May 2007
www.lexmark.com

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Summary of Contents for Lexmark X7550

  • Page 1 Lexmark 7500 Series All-In-One User Guide May 2007 www.lexmark.com...
  • Page 3: Table Of Contents

    Contents Safety information......................5 Networking the printer....................6 General networking..........................6 Wireless networking..........................9 Advanced wireless setup........................15 Installing an internal wireless print server..................16 Printing.........................18 Getting started...........................18 Learning about the All-In-One software print options................22 Performing printing and related tasks....................24 Managing print jobs...........................33 Copying.........................34 Getting started...........................34 Performing copying and related tasks....................37 Scanning........................44 Getting started...........................44...
  • Page 4 Print cartridges..........................144 Improving print quality........................148 Cleaning the scanner glass......................148 Cleaning the exterior of the printer....................149 Refilling print cartridges........................149 Using genuine Lexmark print cartridges..................149 Ordering print cartridges........................149 Ordering paper and other supplies....................150 Finding information about the printer....................151 Contacting Customer Support......................154 Troubleshooting......................155 Setup troubleshooting........................155...
  • Page 5: Safety Information

    Refer service or repairs, other than those described in the user documentation, to a professional service person. This product is designed, tested, and approved to meet strict global safety standards with the use of specific Lexmark components. The safety features of some parts may not always be obvious. Lexmark is not responsible for the use of other replacement parts.
  • Page 6: Networking The Printer

    Note: The printers in the following diagrams represent Lexmark printers with Lexmark internal print servers built in or installed in them so that they can communicate over a network. Lexmark internal print servers are devices made by Lexmark to enable Lexmark printers to be connected to wired or wireless networks.
  • Page 7 Scenario 1: Laptop and printer connected wirelessly with Internet • A computer is connected to a wireless router by an Ethernet cable. • A laptop and a printer are connected wirelessly to the router. • The network is connected to the Internet through a DSL or a cable modem. Internet Scenario 2: Computer, laptop, and printer connected wirelessly with Internet •...
  • Page 8: Finding The Mac Address

    Scenario 3: Computer, laptop, and printer connected wirelessly without Internet • A computer, a laptop, and a printer are connected wirelessly to a wireless access point. • The network has no connection to the Internet. Scenario 4: Laptop connected wirelessly to printer without Internet •...
  • Page 9: Wireless Networking

    Printing a network setup page A network setup page lists your network configuration settings. Note: You can print a network setup page only when an internal wireless print server is installed in the printer. To print a network setup page: From the control panel of the printer, press repeatedly until Setup is highlighted.
  • Page 10: Finding The Signal Strength

    Macintosh computer. Types of wireless networks Networks can operate in one of two modes: infrastructure or ad hoc. Lexmark recommends setting up a network in infrastructure mode using the installation CD that came with the printer. A wireless network where each device communicates with others through a wireless access point (wireless router) is set up in infrastructure mode.
  • Page 11: Using A Wireless Network Connection

    • Any applicable security keys or passwords used with the network security encryption type Insert the printer software CD. From the Finder desktop, double-click the Lexmark 7500 Series icon. Double-click Install. Click Continue. Follow the instructions on the computer screen.
  • Page 12: Related Topics

    Changing wireless settings after installation Use the Wireless Setup Assistant to change your password, network name (SSID), or other wireless setting. From the Finder desktop, double-click the Lexmark 7500 Series folder. Double-click Wireless Setup Assistant. Follow the instructions on the computer screen.
  • Page 13: Why Do I Need An Installation Cable

    Open the application that you want to use. The Network Selection sheet can be accessed through three different paths: If you are using Do this Lexmark Setup Assistant (during Install the printer software. For more information, see “Installing the setup) printer software” on page 132.
  • Page 14 If you are using Do this All-in-One Center From the Finder desktop, double-click the Lexmark 7500 Series folder. Double-click the Lexmark 7500 Series Center icon. From the menu, choose Advanced Network Scan Access. The Network Scan Access dialog appears. Click +.
  • Page 15: Advanced Wireless Setup

    From the Network pop-up menu, click Create Network. Create a name for your ad hoc network, and then click OK. Insert the CD for Macintosh to run the wireless setup. From the Finder desktop, double-click the Lexmark 7500 Series icon. Double-click the Install icon. Click Continue.
  • Page 16: Installing An Internal Wireless Print Server

    Installing an internal wireless print server The printer you purchased may contain an internal wireless print server that allows the printer to be used on a wireless network. If your printer does not have an internal wireless print server already installed, you can purchase one separately.
  • Page 17 You are now ready to configure the internal wireless print server to work on your wireless network. Networking the printer...
  • Page 18: Printing

    Printing Getting started Loading paper Make sure: • You use paper designed for inkjet printers. • If you are using photo, glossy, or heavyweight matte paper, you load it with the glossy or printable side facing you. (If you are not sure which side is the printable side, see the instructions that came with the paper.) •...
  • Page 19: Loading Envelopes

    Loading envelopes You can load up to 10 envelopes at a time. Warning: Do not use envelopes that have metal clasps, string ties, or metal folding bars. Load envelopes in the center of the paper support with the stamp location in the upper left corner. Make sure: •...
  • Page 20: Loading Transparencies

    Loading greeting cards, index cards, photo cards, and postcards You can load up to 25 greeting cards, index cards, photo cards, or postcards at a time. Load cards with the print side facing you. Make sure: • The cards are loaded in the center of the paper support. •...
  • Page 21: Loading Banner Paper

    Related topics: • “Printing iron-on transfers” on page 27 Loading custom-size paper You can load up to 100 sheets of custom-size paper at a time. Load paper with the print side facing you. Make sure: • The paper size fits within these dimensions: Width: –...
  • Page 22: Learning About The All-In-One Software Print Options

    • Lexmark Photo Paper—An outstanding "everyday" heavyweight inkjet photo paper designed for use with Lexmark printers, but compatible with all brands of inkjet printers. Although inexpensive, it offers excellent image quality and outstanding value. • Transparency—A clear, plastic media primarily used for overhead projectors.
  • Page 23 • “Using the Print dialog” on page 134 Sharpening an image From the Finder desktop, double-click the Lexmark 7500 Series folder. Double-click the Lexmark 7500 Series Center icon. Click Preview/Edit to open the Scan dialog. From the Scan dialog, click to open the Scan Settings drawer.
  • Page 24: Performing Printing And Related Tasks

    Note: For best results, use Lexmark Photo Paper or Lexmark PerfectFinish Photo Paper. Do not use Lexmark Premium Photo Paper. Your print cartridges are not compatible with this type of paper.
  • Page 25: Printing Borderless Photos

    Related topics: • “Enhancing photo print quality using the software” on page 105 • “Using the Print dialog” on page 134 • “Printing borderless photos” on page 25 Printing borderless photos Load photo or glossy paper with the glossy or printable side facing you. (If you are not sure which side is the printable side, see the instructions that came with the paper.) Notes: •...
  • Page 26: Printing Envelopes

    From the Paper Size pop-up menu, choose a card size. Choose an orientation. Click OK. Customize the settings as needed in the Print dialog. From the software application, click File Print. From the Printer pop-up menu, choose 7500 Series. Click Print. Notes: •...
  • Page 27: Printing Transparencies

    Printing iron-on transfers Load iron-on transfers. Customize the settings as needed in the Page Setup dialog. With a document open, click File Page Setup. From the “Format for” pop-up menu, choose 7500 Series. From the Settings pop-up menu, choose Page Attributes. Choose a paper size.
  • Page 28: Printing A Banner

    Note: To prevent smudging, remove each transparency as it exits, and let it dry before stacking. Transparencies may require up to 15 minutes to dry. Related topics: • “Loading transparencies” on page 20 Printing a banner Remove all paper from the paper support. Tear off only the number of pages needed for the banner (up to 20 sheets).
  • Page 29: Printing Multiple Pages On One Sheet

    Printing multiple pages on one sheet Load paper. Customize the settings as needed in the Page Setup dialog. With a document open, choose File Page Setup. From the “Format for” pop-up menu, choose 7500 Series. From the Settings pop-up menu, choose Page Attributes. Choose a paper size.
  • Page 30: Printing Document Files From A Memory Card Or Flash Drive

    Printing the last page first (reverse page order) For Mac OS X version 10.4.2 or later: With a document open, click File Print. From the third pop-up menu, choose Paper Handling. From the Page Order menu, select Reverse. Click Print. For Mac OS X version 10.3.9: With a document open, click File Print.
  • Page 31: Assembling A Booklet

    Assembling a booklet Flip the printed stack of papers over in the paper exit tray. Take the first bundle from the stack, fold it in half, and then set it aside with the front page down. Take the next bundle from the stack, fold it in half, and then stack it with the front page down on top of the first bundle.
  • Page 32 Click Print. Printing a test page using the computer Load plain paper. From the Finder desktop, double-click the Lexmark 7500 Series folder. Double-click the Lexmark 7500 Series Utility icon. From the Maintenance tab, click Print Test Page. A page prints.
  • Page 33: Managing Print Jobs

    Managing print jobs Pausing print jobs While the document is printing, click the printer icon on the dock. From the queue window, select the job you want to pause. Click the Hold icon. Note: You can also click the Stop Jobs icon to pause printing all jobs. Related topics: •...
  • Page 34: Copying

    Copying Getting started Loading paper Make sure: • You use paper designed for inkjet printers. • If you are using photo, glossy, or heavyweight matte paper, you load it with the glossy or printable side facing you. (If you are not sure which side is the printable side, see the instructions that came with the paper.) •...
  • Page 35 Note: The maximum scan area for the scanner glass is 216 x 297 mm (8.5 x 11.7 in.). Open the top cover. Place the original document or item facedown on the scanner glass in the lower right corner. Note: Photos should be loaded as shown. Close the top cover to avoid dark edges on the scanned image.
  • Page 36: Loading Original Documents Into The Automatic Document Feeder

    Loading original documents into the Automatic Document Feeder You can load up to 25 sheets of an original document into the Automatic Document Feeder tray for scanning, copying, and faxing. You can load A4, letter, or legal size paper into the Automatic Document Feeder. Load an original document text side up into the Automatic Document Feeder tray.
  • Page 37: Performing Copying And Related Tasks

    Load up to Make sure 25 sheets of: • The document is loaded text side up. • Custom paper • The paper guide is against the edge of the paper. • Pre-punched paper • The paper size fits within these dimensions: •...
  • Page 38: Adjusting The Brightness Of A Copy

    Press Press repeatedly until Color is highlighted. Press to choose Color or Black & White. Press to preview the copy. Press to continue adjusting the settings. Repeat step 8 to step 9 as needed. Press to save your settings temporarily. Press Adjusting the brightness of a copy Load paper.
  • Page 39: Adjusting Copy Quality

    Press Adjust the copy settings as needed. To make a borderless copy, choose Borderless under Resize. For more information, see “Understanding Copy and the Copy Mode menu” on page 117. After making your choices, press to save your settings temporarily. Press Note: To prevent smudging or scratching, avoid touching the printed surface with your fingers or sharp objects.
  • Page 40: Repeating An Image On One Page

    Load paper. Load an original document facedown on the scanner glass. From the control panel, press repeatedly until Copy is highlighted. Press to select the number of copies. The number of copies is automatically set to 1. Press Press repeatedly until Collate is highlighted. Press to choose On.
  • Page 41: Enlarging Or Reducing An Image

    Repeat step 8 and step 9 as needed. Press to save your settings temporarily. Press Related topics: • “Loading paper” on page 18 • “Loading original documents on the scanner glass” on page 34 Enlarging or reducing an image Load paper. Load an original document facedown on the scanner glass.
  • Page 42 From the control panel, press repeatedly until Copy is highlighted. Press to select the number of copies. The number of copies is automatically set to 1. Press Adjust the copy settings. Note: If you are copying a two-sided original document, set the menu item 2-Sided Original to On. Press to save your settings temporarily.
  • Page 43: Canceling A Copy Job

    Canceling a copy job Press Scanning stops and the scanner bar returns to its home position. Press to turn off the printer. Related topics: • “Using the control panel” on page 113 Changing the default copy settings From the control panel, press repeatedly until Copy is highlighted.
  • Page 44: Scanning

    Scanning Getting started Loading original documents on the scanner glass You can scan and then print photos, text documents, magazine articles, newspapers, and other publications. You can scan a document for faxing. Note: The maximum scan area for the scanner glass is 216 x 297 mm (8.5 x 11.7 in.). Open the top cover.
  • Page 45 Close the top cover to avoid dark edges on the scanned image. Loading original documents into the Automatic Document Feeder You can load up to 25 sheets of an original document into the Automatic Document Feeder tray for scanning, copying, and faxing.
  • Page 46: Learning About The All-In-One Center Scan Options

    Learning about the All-In-One Center scan options Choosing where to send scanned images From the Finder desktop, double-click the Lexmark 7500 Series folder. Double-click the Lexmark 7500 Series Center icon. From the “Send scanned image to” pop-up menu, choose the scan destination.
  • Page 47 Adjusting color settings when scanning You can manually adjust the color settings for optimum color output. From the Finder desktop, double-click the Lexmark 7500 Series folder. Double-click the Lexmark 7500 Series Center icon. From the All-In-One Center, click Preview/Edit to open the Scan dialog.
  • Page 48 Customizing scan settings from the Scan dialog You can adjust the scan settings and do creative scanning jobs on the Scan dialog. From the Finder desktop, double-click the Lexmark 7500 Series folder. Double-click the Lexmark 7500 Series Center icon. Click Preview/Edit to open the Scan dialog.
  • Page 49 The Scan dialog has three main sections: the Settings tab, the Adjustments tab, and the Preview area. From here Go to Settings tab Scan Settings Select a preset scan setting according to the color and document type of your scan. Note: Select Custom Settings to customize the scan setting manually instead of using a preset scan setting.
  • Page 50 Cropping photos using the software You can use the Auto-crop feature to highlight certain focal points or to show only a specific portion of an image. From the Finder desktop, double-click the Lexmark 7500 Series folder. Double-click the Lexmark 7500 Series Center icon.
  • Page 51 You can indicate that you want to skip the Scan dialog, and send the scanned document straight to your selected application. To modify the Preferences setting: From the Finder desktop, double-click the Lexmark 7500 Series folder. Double-click the Lexmark 7500 Series Center icon. From the menu bar, click Lexmark All-In-One Center.
  • Page 52: Performing Scanning And Related Tasks

    Performing scanning and related tasks Scanning a document Make sure the printer is connected to a computer, and both the printer and the computer are on. Load an original document facedown on the scanner glass. From the control panel, press until Scan is highlighted.
  • Page 53: Scanning Multiple Pages Using The Scanner Glass

    “Using the control panel” on page 113 Scanning multiple pages using the scanner glass Load an original document facedown on the scanner glass. From the Finder desktop, double-click the Lexmark 7500 Series folder. Double-click the Lexmark 7500 Series Center icon. Select Prompt for multiple pages.
  • Page 54 Make sure the printer is connected to a computer, and both the printer and the computer are on. Load an original document facedown on the scanner glass. From the Finder desktop, double-click the Lexmark 7500 Series folder. Double-click the Lexmark 7500 Series Center icon.
  • Page 55: Scanning Images For Editing

    Make sure the printer is connected to a computer, and both the printer and the computer are on. Load an original image facedown on the scanner glass. From the Finder desktop, double-click the Lexmark 7500 Series folder. Double-click the Lexmark 7500 Series Center icon.
  • Page 56: Scanning Clear Images From Magazines Or Newspapers

    Make sure the printer is connected to a computer, and both the printer and the computer are on. Load an original document facedown on the scanner glass in the lower right corner. From the Finder desktop, double-click the Lexmark 7500 Series folder. Double-click the Lexmark 7500 Series Center icon.
  • Page 57: Canceling A Scan Job

    Make sure the printer is connected to a computer, and both the printer and the computer are on. Load an original document facedown on the scanner glass. From the Finder desktop, double-click the Lexmark 7500 Series folder. Double-click the Lexmark 7500 Series Center icon.
  • Page 58: Scanning Over A Network

    The name of the computer can be changed, as needed. From the Finder desktop, double-click the Lexmark 7500 Series folder. Double-click the Lexmark 7500 Series Center icon.
  • Page 59: Scanning To A Computer Over A Network Using The Control Panel

    Assigning a “scan to network” PIN lets you control the sending of scanned items to your computer. You can assign a “scan to network” PIN when you install the printer software for the first time. You can also change it as needed. From the Finder desktop, double-click the Lexmark 7500 Series folder. Double-click the Lexmark 7500 Series Center icon.
  • Page 60 Press Press repeatedly until the computer to which you want to scan is highlighted. Press If you set a PIN during network setup and are being asked for it: Enter the PIN using the to select a digit location and the to select a value for that digit.
  • Page 61: Faxing

    Faxing Getting started Choosing a fax connection You can connect the printer with equipment such as a telephone, an answering machine, or a computer modem. If problems occur, see the topics listed under “Setup troubleshooting” in the “Troubleshooting” chapter. Notes: •...
  • Page 62: Setting The Printer To Use The Fax Feature Without A Computer

    • “Connecting to an answering machine” on page 68 • “Connecting to a computer with a modem” on page 69 Setting the printer to use the Fax feature without a computer You use this method to set up your printer for faxing when the printer is not connected to a computer or to a network. This method is used when your printer functions as a standalone fax machine.
  • Page 63 Connect the adapter to the telephone line that came with the printer. Note: The UK adapter is shown. Your adapter may look different, but it will fit the telephone outlet used in your location. Connect the telephone line of your chosen telecommunications equipment to the left outlet of the adapter. If your telecommunications equipment uses a US-style (RJ11) telephone line, follow these steps to connect the equipment: Remove the plug from the EXT port on the back of the printer.
  • Page 64 Warning: Do not touch cables or the printer in the area shown while actively sending or receiving a fax. Country/region • • Saudi Arabia Israel • • United Arab Emirates Hungary • • Egypt Poland • • Bulgaria Romania • •...
  • Page 65: Connecting Directly To A Telephone Wall Jack

    Country/region • Germany • Austria • Switzerland There is a plug installed in the EXT port of the printer. This plug is necessary for the proper functioning of the printer. Note: Do not remove the plug. If you remove it, other telecommunications devices in your home (such as telephones or answering machines) may not work.
  • Page 66 Note: In Germany (and some other countries), the printer ships with a special RJ-11 plug in the EXT port. Do not remove the RJ-11 plug. It is required for both the fax and telephone to work properly. Make sure you have a telephone cord (provided with the product) and a telephone wall jack. Connect one end of the telephone cord into the LINE port of the printer.
  • Page 67: Connecting To A Telephone

    Connecting to a telephone Connect a telephone to the printer to use the fax line as a normal telephone line. Then set up the printer wherever your telephone is located to make copies or to send and receive faxes without using a computer. Note: Setup steps may vary depending on your country or region.
  • Page 68: Connecting To An Answering Machine

    Connect the other telephone cord to a telephone, and then plug it into the EXT port of the printer. Related topics: • “Using an RJ11 adapter” on page 62 Connecting to an answering machine Connect an answering machine to the printer to receive both incoming voice messages and faxes. Note: Setup steps may vary depending on your country or region.
  • Page 69: Connecting To A Computer With A Modem

    Remove the protective plug from the EXT port of the printer. Connect a second telephone cord from the telephone to the answering machine. Connect a third telephone cord from the answering machine to the EXT port of the printer. Related topics: •...
  • Page 70: Using A Digital Phone Service

    Connect a telephone cord into the LINE port of the printer, and then plug it into an active telephone wall jack. Remove the protective plug from the EXT port of the printer. Connect a second telephone cord from the computer modem to the EXT port of the printer.
  • Page 71: Loading Paper

    • If you are using a PBX telephone service, make sure you are connecting to an analog connection on the PBX. If none exists, consider installing an analog telephone line for the fax machine. For more information on faxing when using a PBX telephone service, see the related topic, “Setting up to fax while behind a PBX.” Related topics: •...
  • Page 72 Note: The maximum scan area for the scanner glass is 216 x 297 mm (8.5 x 11.7 in.). Open the top cover. Place the original document or item facedown on the scanner glass in the lower right corner. Note: Photos should be loaded as shown. Close the top cover to avoid dark edges on the scanned image.
  • Page 73 Loading original documents into the Automatic Document Feeder You can load up to 25 sheets of an original document into the Automatic Document Feeder tray for scanning, copying, and faxing. You can load A4, letter, or legal size paper into the Automatic Document Feeder. Load an original document text side up into the Automatic Document Feeder tray.
  • Page 74: Sending A Fax

    Load up to Make sure 25 sheets of: • The document is loaded text side up. • Custom paper • The paper guide is against the edge of the paper. • Pre-punched paper • The paper size fits within these dimensions: •...
  • Page 75 Method How to Phone Number Search Press repeatedly until Phone Book is highlighted. Press The Phone Book menu appears with Name Search highlighted. Press repeatedly until Phone Number Search is highlighted. Press Press repeatedly until the phone number you want is highlighted.
  • Page 76: Sending A Fax Using The Control Panel

    Sending a fax using the control panel Make sure the printer is on and is connected to a working phone line. Load an original document faceup into the Automatic Document Feeder (ADF) or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the Automatic Document Feeder (ADF).
  • Page 77 To send a fax to a group of numbers (broadcast fax), use any combination of the methods in step 4 on page 74, until a maximum of 30 fax numbers have been entered. Press repeatedly until Delay Sending Fax is highlighted. Press The Delay Sending Fax menu appears.
  • Page 78: Receiving A Fax

    Notes: • You can include a calling card number as part of the fax number. • A fax number can include up to 64 numbers, commas, periods, and/or the symbols * or #. • Only one fax number can be entered for On Hook Dial. Press Related topics: •...
  • Page 79: Setting Auto Answer To On

    Note: An indicator, resembling a telephone handset with the word FAX under it, is shown in the top left corner of the display when Auto Answer is on. To disable auto answer: From the control panel, press repeatedly until Fax is highlighted. Press The Fax Mode menu appears.
  • Page 80: Customizing Dial Settings

    Press repeatedly until On appears. Press to save and exit. Using Caller ID Caller ID is a service provided by some telephone companies that identifies the telephone number (and possibly the name) of the person who is calling. If you subscribe to this service, it works with the printer. When you receive a fax, the telephone number of the person who is sending you the fax appears on the display.
  • Page 81: Setting Up Speed Dial Using The Computer

    “Setting up Speed Dial using the computer” on page 81. Setting up Speed Dial using the computer From the Finder desktop, double-click the Lexmark 7500 Series folder. Double-click the 7500 Series Fax Setup Utility icon. Select the Speed Dials tab.
  • Page 82: Setting Up A Dialing Prefix

    To delete an entry from the Speed Dial list, select it, and then click -. Click Save Settings. Adding contacts from the Address Book From the Finder desktop, double-click the Lexmark 7500 Series folder. Double-click the Fax Setup Utility icon. Select the Speed Dials tab.
  • Page 83: Setting The Distinctive Ring

    Press Press repeatedly until the Dialing and Sending submenu is highlighted. Press Press repeatedly until you reach the Dial Method menu item. Press repeatedly until Behind PBX (Dial Tone Detect Off) appears. Press to save and exit. Setting the distinctive ring Distinctive ring is a service provided by some telephone companies that assigns multiple phone numbers to a single telephone line.
  • Page 84: Customizing Fax Information

    When the number of rings you set is detected, the printer automatically receives the incoming fax. Customizing fax information Creating a fax cover page using the control panel From the control panel, press repeatedly until Fax is highlighted. Press Press repeatedly until the Edit Fax Settings submenu is highlighted.
  • Page 85: Printing Fax Activity Reports

    • Print & Forward—The printer prints the fax and then sends it to the designated fax number. To set up fax forwarding: Make sure the printer is on and is connected to a working phone line. From the control panel, press repeatedly until Fax is highlighted.
  • Page 86: Blocking Junk Faxes

    Press Press repeatedly until the Fax Printing submenu is highlighted. Press Press repeatedly until you reach the Fax Footer menu item. Press repeatedly until On appears. Press to save and exit. Blocking junk faxes If you have Caller ID, you can block faxes sent from specific numbers and/or all faxes which do not include a Caller ID number.
  • Page 87: Customizing Settings Using The Fax Setup Utility

    Customizing settings using the Fax Setup Utility You can adjust the fax settings in the Fax Setup Utility. These settings apply to the faxes you send or receive. From the Finder desktop, double-click the Lexmark 7500 Series folder. Double-click the 7500 Series Fax Setup Utility icon.
  • Page 88 From here You can Send • Select the telephone dial method you want to use. • Enter a dialing prefix. • Select a dialing volume. • Select the number of times you want the machine to redial and the time between those attempts if the fax cannot be sent on the first try.
  • Page 89 From here You can Fax/Report Printing • Choose to reduce an incoming fax to fit to the paper size loaded, or print it on two sheets of paper. • Choose whether to print a footer (the date, time, and page number) to appear on each page you receive.
  • Page 90: Working With Photos

    Working with photos Notes: • For best results when printing photos or other high-quality images, use Lexmark Photo Paper or Lexmark PerfectFinish Photo Paper. Do not use Lexmark Premium Photo Paper. Your print cartridges are not compatible with this type of paper.
  • Page 91: Inserting A Flash Drive

    Warning: Do not touch cables, any network adapter, the memory card, or the printer in the area shown while actively printing, reading, or writing from the memory card. A loss of data can occur. Also, do not remove the memory card while actively printing, reading, or writing from it. When the printer detects the memory card, the message Memory Card Detected appears on the control panel display.
  • Page 92: Working With Photos Using The Control Panel

    Note: The printer recognizes one active media device at a time. If you insert more than one media device, a message appears on the display prompting you to designate the device you want the printer to recognize. Related topics: • “Inserting a memory card”...
  • Page 93: Printing All Photos From A Memory Device

    From the control panel, press Press to select Browse and Print Photos. Press to navigate through the photos. Press to select a photo for printing. If you want to edit the photo, view the photo in full screen mode, change the print settings, or see a print preview of the photo: Press Make your selections using the control panel buttons.
  • Page 94: Printing Photos Stored On A Memory Device Using The Proof Sheet

    If you want to adjust the print settings: Press Make your selections using the control panel buttons. Press to save your selections. Press to print. Note: To prevent smudging or scratching, avoid touching the printed surface with your fingers or sharp objects. For best results, remove each printed sheet individually from the paper exit tray, and allow the prints to dry at least 24 hours before stacking, displaying, or storing.
  • Page 95: Printing Photos From A Pictbridge-Enabled Digital Camera

    Load photo paper with the glossy or printable side facing you. (If you are not sure which side is the printable side, see the instructions that came with the paper.) Note: Make sure the paper matches the size you selected on the proof sheet. Press to print your photos.
  • Page 96: Printing Photos From A Digital Camera Using Dpof

    If the PictBridge connection is successful, the following message appears on the display: Camera Connected. Refer to Camera display or Camera owners manual for further information. After a few seconds, the following message appears: Use Camera to choose and print photos. Press to select printer default settings.
  • Page 97: Editing Photos Using The Control Panel

    Editing photos using the control panel Load photo paper with the glossy or printable side facing you. (If you are not sure which side is the printable side, see the instructions that came with the paper.) Insert a memory card or flash drive. From the control panel, press Press to select Browse and Print Photos.
  • Page 98: Transferring Photos From A Memory Card To A Flash Drive

    Related topics: • “Inserting a memory card” on page 90 • “Inserting a flash drive” on page 91 • “Understanding Photo and the Photo Card Mode menu” on page 118 Transferring photos from a memory card to a flash drive Insert a memory card that contains the images you want to transfer.
  • Page 99: Working With Photos Using The Computer

    Press to select Computer. Press If the computer is connected directly to the printer through a USB cable: Press to begin saving photos to your computer. Follow the instructions on the computer screen. If the printer is connected to a wireless network, you will be asked to select the computer that you want to use. Press to select a computer.
  • Page 100 Notes: • Make sure the thickness of each card does not exceed 0.020 inch (0.50 mm). • Make sure the print side of the card faces you. Customize the settings as needed in the Page Setup dialog. With a document open, click File Page Setup.
  • Page 101: Printing Color Images In Black And White

    Make sure the printer is connected to a computer, and both the printer and the computer are on. Load an original image facedown on the scanner glass. From the Finder desktop, double-click the Lexmark 7500 Series folder. Double-click the Lexmark 7500 Series Center icon.
  • Page 102 When you want to scan a new item and send it through e-mail: Load an original document facedown on the scanner glass. From the Finder desktop, double-click the Lexmark 7500 Series folder. Double-click the Lexmark 7500 Series Center icon. From the “What is being scanned?” menu, select a document type other than Photo.
  • Page 103: Saving A Scanned Image

    Make sure the printer is connected to a computer, and both the printer and the computer are on. Load an original document facedown on the scanner glass. From the Finder desktop, double-click the Lexmark 7500 Series folder. Double-click the Lexmark 7500 Series Center icon.
  • Page 104 “Adjusting the brightness of an image” on page 50 Adjusting the brightness of an image From the Finder desktop, double-click the Lexmark 7500 Series folder. Double-click the Lexmark 7500 Series Center icon. From the All-In-One Center, click Preview/Edit to open the Scan dialog.
  • Page 105: Enlarging Or Reducing An Image

    “Using the All-In-One Center” on page 138 Enhancing photo print quality using the software From the Finder desktop, double-click the Lexmark 7500 Series folder. Double-click the Lexmark 7500 Series Center icon. From the “What is being scanned?” menu, choose Photo.
  • Page 106 Sharpening an image From the Finder desktop, double-click the Lexmark 7500 Series folder. Double-click the Lexmark 7500 Series Center icon. Click Preview/Edit to open the Scan dialog. From the Scan dialog, click to open the Scan Settings drawer. Click the Adjustments tab.
  • Page 107 Choose the folder where you want the selected images to be saved. Click Save. Related topics: • “Using the Network Card Reader” on page 140 • “Inserting a memory card” on page 90 • “Inserting a flash drive” on page 91 •...
  • Page 108: Understanding The Printer

    Understanding the printer Understanding the printer parts Checking the box contents Name Description Black print cartridge Cartridges to be installed into the printer. Note: Cartridge combinations vary depending on the Color print cartridge product purchased. Telephone cord Use for faxing. For more information about connecting this cord, see “Choosing a fax connection”...
  • Page 109: Understanding The Parts Of The Printer

    Name Description Installation software CD for Windows and • Installation software for the printer Macintosh • User's Guide: Comprehensive Version in electronic format • Mac Help Related topics: • “Understanding the parts of the printer” on page 109 Understanding the parts of the printer Use the Scanner glass Copy or remove an item.
  • Page 110 Use the Wi-Fi indicator Check wireless status: • Off indicates that the printer is not turned on or that no wireless option is installed. • Orange indicates that the printer is ready for wireless connection, but not connected. • Orange blinking indicates that the printer is configured but unable to communicate with the wireless network.
  • Page 111: Installing Another Language Control Panel

    Use the Lexmark N2050 (internal wireless print server) Connect the printer to a wireless network. Note: Not all products come with an internal wireless print server installed. For more information, see “Ordering paper and other supplies” on page 150. Duplex cover •...
  • Page 112 Grasp the control panel at the front. Lift and rotate it back to remove it (if one is installed). Choose the correct control panel for your language. Align the tabs on the control panel with the holes on the printer. The control panel is at an angle. Understanding the printer...
  • Page 113: Using The Control Panel Buttons And Menus

    Lower the control panel slightly at its front. Press the control panel down until it snaps into place. Related topics: • “Using the control panel” on page 113 • “Understanding the parts of the printer” on page 109 Using the control panel buttons and menus Using the control panel The control panel contains: •...
  • Page 114 The following diagrams explain the sections of the control panel: Item Description Display Shows: • Printer status • Messages • Menus Use to: • Turn the printer on and off. • Stop the print, copy, scan, or fax process. Print on both sides of the paper (duplex). A green backlight comes on when the duplex function is activated.
  • Page 115 Press To • Enter the menus. • Enter the submenu currently highlighted on the screen. • In Photo mode, access the Photo Editing Tools menu. Note: If you are in a submenu, pressing this button has no effect. • Return to the previous level or screen within the menus and submenus. •...
  • Page 116 Press To • Move upward through a submenu listing within a menu. • In Photo mode, increase the number copies of a photo you want to print. • In Photo mode or Scan mode, move the Region of Interest box up. Press In Fax mode: •...
  • Page 117: Understanding Copy And The Copy Mode Menu

    Understanding Copy and the Copy Mode menu To access and navigate: From the control panel, press repeatedly until Copy is highlighted. Press for Quick Copy if you do not want to make any changes for this copy job. If you want to make changes, press The Copy Mode menu appears.
  • Page 118 Use this Change Default Settings Specify the values you want for each of the menu items in the Copy Mode menu. Press to enter this submenu. When all the values have been chosen, press to save the values as default settings and exit this submenu. Related topics: •...
  • Page 119 Use this Photo Proof Sheet Print and then scan a proof sheet: • For all photos • For the most recent 20 photos • By date Print All Photos Choose how to print all photos: • 1 Per Page Prints one photo per one sheet of photo paper. •...
  • Page 120 Use this Change Print Settings Change print settings. For more information, see “Using the Photo Default Settings menu” on page 119. Print Preview Preview the photos before you print them. Editing photos The following tools are available to edit photos. Once you make all your selections, press to save your settings and exit.
  • Page 121: Understanding The Print Files Menu

    Related topics: • “Printing photos from a PictBridge-enabled digital camera” on page 95 • “Using the control panel” on page 113 Understanding the Print Files menu The Print Files menu is unavailable from the main display screen unless certain conditions are met: •...
  • Page 122 Understanding Fax and the Fax Mode menu To access and navigate: From the control panel, press repeatedly until Fax is highlighted. You can: • Enter the fax number in the open field, and then press to send the fax. • Press to access the Fax Mode menu to use more fax options or functions.
  • Page 123 Use this Fax Setup Access the Fax Setup menu and menu items. You can change the values and save them as user default settings. • Add and edit entries in the Speed Dial Phone Book. • Print fax history or transmission status reports. •...
  • Page 124: Understanding The Setup Menu And Submenus

    The following table explains the function of each menu item and the one submenu in the Scan Mode menu. Use this Scan to Specify the destination of the scan job (where the scanned image is sent). Color Specify the color of the scanned image (Color or Black & White). Quality Adjust the quality of the scanned image based on your choice of dots per inch (dpi) or automatic values.
  • Page 125 Use this Change Print File Default Settings Specify the values you want for each of the Print File settings and save the values as the new user default settings. Notes: • This menu appears only if a media device, such as a memory card or flash drive is inserted.
  • Page 126 Using the Change Printer Default Settings submenu From the Setup menu, press repeatedly until Change Printer Default Settings is highlighted. Press After changing values, press to save the values as default settings and exit this submenu. Use this Set Time Set the current time using the keypad numbers.
  • Page 127 After changing values, press to save these values and exit this submenu. Use this Photo Size Set the photo size. Layout Specify a layout for the photos. Quality Specify a print quality for the photos. Paper Handling Specify the size and type of paper loaded. For more information, see “Using the Paper Handling submenu”...
  • Page 128 Use this Add Entry Add a name and a fax number. The printer automatically assigns a new entry a Speed Dial number. Note: Enter a name and a fax number in the provided fields using the keypad numbers. Spell out a name using the numbers associated with each letter as you would on a telephone or cell phone.
  • Page 129 Using the Dialing and Sending submenu Use this Your Fax Number Enter your fax number using the keypad. This number is shown on the cover page of outgoing faxes. Your Fax Name Enter the name of the printer using the keypad. This name is shown on the cover page of outgoing faxes.
  • Page 130 Using the Change PictBridge Default Settings submenu Use these menu items to select print settings for PictBridge printing if no camera selections for the settings are received by the printer. Press to enter this submenu. After changing values, press to save these values and exit this submenu. Use this Photo Size Specify the size of the photo to be printed.
  • Page 131 Wireless Setup Menu Use this Network Name View the current Service Set Identifier (SSID) being used. An SSID is the name of a wireless local area network. You cannot change this menu item. Wireless Signal Quality Select a Wireless Signal Strength. TCP/IP Menu Internet Protocol (IP) specifies the format of packets, also called datagrams, and the addressing scheme.
  • Page 132: Understanding The Software

    If the printer software is not installed properly, a communication error message appears when you try to print. Uninstall the printer software, and then reinstall it. From the Finder desktop, double-click the Lexmark 7500 Series folder. If the folder for the printer is not found on the desktop or was accidentally deleted: Go to the Mac OS X drive where the printer software was installed.
  • Page 133: Using The Page Setup Dialog

    Using the Printer Selection dialog The Printer Selection dialog lists all available and shared printers connected to your computer. It also lets you select a printer you want to use. To do this: From the first pop-up menu, choose Available printers or Use Shared (for shared printers). Under the Printer Name window, choose your printer.
  • Page 134: Using The Print Dialog

    From here Choose Format for The name of your printer Format a page for printing with the printer. Paper Size Choose a paper size from the list. Orientation Choose an orientation. Scale Reduce or enlarge a photo to a percentage of its original size.
  • Page 135 • For Mac OS X version 10.4 or later: From the Printer pop-up menu, choose 7500 Series. Change the settings as needed. From here Choose Copies & Pages Copies Specify the number of copies you want to print. Collated Sort multiple copy jobs. Pages •...
  • Page 136 From here Choose Paper Handling Page Order Choose any of these options: • Automatic • Normal • Reverse Print Choose any of these print options: • All pages • Odd numbered pages • Even numbered pages Destination Paper Size Choose one of these options: •...
  • Page 137: Using Printer Services

    From here Choose Printer Services Lexmark 7500 Series Go to the Utility. Utility Troubleshooting Open the Help Center. Order Supplies Visit our Web site to order printer supplies. Contact Lexmark Visit our Web site. Software Version View the software version on installed files.
  • Page 138 • Contact Customer Support. • Obtain software version information. To access Printer Services: With a document open, click File Print. From the third pop-up menu from the top, choose Printer Services. Related topics: • “Using the Print dialog” on page 134 •...
  • Page 139 From here You can What is being scanned? Select the option closest to the type of image you are scanning. Settings are optimized based on your selection: • Photo • Mixed Graphics and Text • Magazine or Newspaper • Black Text How will the scanned image be used? Choose the way the scan will be used.
  • Page 140 There are three ways to open the Network Card Reader: • From the Finder desktop, double-click the Lexmark 7500 Series folder. Double-click the Lexmark Network Card Reader icon. • Go to the Mac OS X drive where the printer software was installed.
  • Page 141 To adjust the settings of the Network Card Reader: Choose Lexmark Network Card Reader Preferences. If necessary, click General. Choose whether to show a notification dialog when a memory device is inserted into the printer. Click Settings. Assign a name to your computer.
  • Page 142: Using The Fax Setup Utility

    Use this utility to adjust how faxes are sent and received. When you save the settings, they apply to every fax you send or receive. You can also use this utility to create and edit the Speed Dial list. From the Finder desktop, double-click the Lexmark 7500 Series folder. Double-click the Fax Setup Utility icon.
  • Page 143 The Utility has two tabs with different links under each tab: – Maintenance Tab – Web Links Tab Related topics: • “Using Printer Services” on page 137 Understanding the printer...
  • Page 144: Maintaining The Printer

    Maintaining the printer Print cartridges Installing print cartridges Remove the used print cartridge or cartridges. For more information, see “Removing a used print cartridge” on page 145. If you are installing new print cartridges, remove the tape from the back and bottom of the black cartridge, and insert the cartridge in the left carrier.
  • Page 145: Removing A Used Print Cartridge

    Close the color cartridge carrier lid. Close the scanner unit, making sure to keep your hands out from underneath the scanner unit. The control panel display will prompt you to load paper and press to print an alignment page. Note: The scanner unit must be closed to start a new scan, print, copy, or fax job. Related topics: •...
  • Page 146: Aligning Print Cartridges

    “Improving print quality” on page 148 Cleaning the print cartridge nozzles Load plain paper. From the Finder desktop, double-click the Lexmark 7500 Series folder. Double-click the Lexmark 7500 Series Utility icon. From the Maintenance tab, click Clean Print Nozzles. A page prints, forcing ink through the print cartridge nozzles to clean them.
  • Page 147: Wiping The Print Cartridge Nozzles And Contacts

    Related topics: • “Wiping the print cartridge nozzles and contacts” on page 147 • “Improving print quality” on page 148 Wiping the print cartridge nozzles and contacts Remove the print cartridges. Dampen a clean, lint-free cloth with water, and place the cloth on a flat surface. Gently hold the nozzles against the cloth for about three seconds, and then wipe in the direction shown.
  • Page 148: Improving Print Quality

    Use the appropriate paper for the document. If you are printing photos or other high-quality images, for best results use Lexmark Photo Paper or Lexmark PerfectFinish Photo Paper. Do not use Lexmark Premium Photo Paper. Your print cartridges are not compatible with this type of paper.
  • Page 149: Cleaning The Exterior Of The Printer

    Refilling print cartridges The warranty does not cover repair of failures or damage caused by a refilled cartridge. Lexmark does not recommend use of a refilled cartridge. Refilling a cartridge can affect print quality and may cause damage to the printer.
  • Page 150: Ordering Paper And Other Supplies

    Values obtained by continuous printing. Declared yield value in accordance with ISO/IEC 24711. Licensed Return Program Cartridge Ordering paper and other supplies To order supplies or to locate a dealer near you, visit our Web site at www.lexmark.com. Notes: •...
  • Page 151: Finding Information About The Printer

    10 x 15 cm • Note: Availability may vary by country or region. For information on how to purchase Lexmark Photo Paper or Lexmark PerfectFinish Photo Paper in your country or region, go to www.lexmark.com. Finding information about the printer...
  • Page 152 Telephone numbers and support hours vary by country or region. • US: 1-800-332-4120 Visit our Web site at www.lexmark.com. Monday–Friday (8:00 AM–11:00 PM ET) Select a country or region, and then select Saturday (Noon–6:00 PM ET) the Customer Support link.
  • Page 153 E-mail support varies by country or region, and may not be available in some instances. www.lexmark.com. Click CUSTOMER SUPPORT. Visit our Web site at www.lexmark.com. Select a country or region, and then select Click Technical Support. the Customer Support link.
  • Page 154: Contacting Customer Support

    Mexico: 01-800-253-9627 Monday–Friday (8:00 AM–8:00 PM ET) Note: Phone numbers and support times may change without notice. Is contact information available online? Yes. You can access the Lexmark home page on the World Wide Web at www.lexmark.com. Maintaining the printer...
  • Page 155: Troubleshooting

    Troubleshooting Setup troubleshooting Incorrect language appears on the display These are possible solutions. Try one of the following: Change the language selection during initial setup After you select a language, Language appears again on the display. To change the selection: Press repeatedly until the language you want appears on the display.
  • Page 156: Software Does Not Install

    Disconnect and reconnect the power cord Disconnect the power cord from the wall outlet, and then from the printer. Plug the cord all the way into the power supply on the printer. Plug the cord into an electrical outlet that other electrical devices have been using. If the light is not on, press Cable is not connected, is loose, or is damaged...
  • Page 157 Printer does not appear in the Printer Selection dialog The Printer Selection dialog appears in the Lexmark Setup Assistant during installation. If the printer does not appear in the Printer Selection dialog, try one or more of these possible solutions.
  • Page 158: Page Does Not Print

    Is there more than one network printer displayed? All Lexmark printers connected on your network should be displayed in the Printer Selection dialog. If there is more than one printer of the same model in your network, you must know the MAC address of the network printer that you want to connect to, and select the printer displaying that MAC address.
  • Page 159: Test Page Does Not Print

    Uninstall the printer software, and then reinstall it. For more information, see “Removing and reinstalling the software” on page 207. If the software still does not install correctly, visit our Web site at www.lexmark.com to check for the latest software.
  • Page 160: Cannot Print From Digital Camera Using Pictbridge

    For more information, see the related topic below. Make sure the Lexmark printer driver is set as the default printer and is not on hold or paused To set the printer as default...
  • Page 161: Wireless Troubleshooting

    Lift the access cover. Press down on the cartridge carrier levers to raise the cartridge carrier lids. Are the cartridges low on ink? From the Finder desktop, double-click the Lexmark 7500 Series folder. Double-click the Lexmark 7500 Series Utility icon.
  • Page 162: Check Your Security Keys

    Related topics: • “Check your security keys” on page 162 Check your security keys A security key is like a password. All devices on the same network share the same security key. Note: Make sure you copy down the security key exactly, including any capital letters, and store it in a safe place for future reference.
  • Page 163: Wireless Printer Is No Longer Working

    Remove and reinstall the internal print server Turn off your printer, and then unplug the power cord from the wall outlet. Warning: Failure to unplug the printer can cause damage to your printer and to the internal wireless print server. Make sure the printer is turned off and the power cord is unplugged from the wall outlet before you proceed.
  • Page 164 Move your wireless access point (wireless router) to minimize interference There may be temporary interference from other devices such as microwaves or other appliances, cordless phones, baby monitors, and security system cameras. Make sure your wireless access point (wireless router) is not positioned too closely to these devices.
  • Page 165: Resetting An Internal Wireless Print Server To Factory Default Settings

    The SSID of the network the computer is connected to is displayed in the Network pop-up menu. Write down the SSID. Reconfigure the printer's settings. Insert the CD for Macintosh. From the Finder desktop, double-click the Lexmark 7500 Series icon. Double-click Install. Click Continue. Follow the instructions on the computer screen.
  • Page 166: Printer Cannot Connect To The Wireless Network

    Printer cannot connect to the wireless network These are possible solutions. Try one or more of the following: Make sure your computer is connected to your wireless access point (wireless router) • If you do not know the SSID of the network, use the following steps to check the status of AirPort and obtain the SSID.
  • Page 167 Check your security keys A security key is like a password. All devices on the same network will share the same security key. • If you are using the WPA type of security, make sure you entered the correct key. Security keys are case-sensitive.
  • Page 168: Wi-Fi Indicator Light Is Blinking Orange During Installation

    Check MAC address If your network uses MAC address filtering, provide the MAC address for the printer to your network. If you need help finding the MAC address, see “Finding the MAC address” on page 8. Wi-Fi indicator light is blinking orange during installation When the Wi-Fi indicator light is blinking orange, it indicates that the printer has been set up for wireless networking but cannot connect to the network for which it has been configured.
  • Page 169 If you have already changed the wireless network settings on your wireless access point (wireless router), you must change the settings on all the other network devices before you can see them on the network. From the Finder desktop, double-click the Lexmark 7500 Series folder. Double-click Wireless Setup Assistant.
  • Page 170: Wireless Network Printer Does Not Print

    Firmly plug the square end of the USB cable into the USB port on the back of the printer. From the Finder desktop, double-click the Lexmark 7500 Series folder. Double-click Wireless Setup Assistant. Follow the instructions on the computer screen.
  • Page 171: Checking Your Network Name

    Changing wireless settings after installation Use the Wireless Setup Assistant to change your password, network name (SSID), or other wireless setting. From the Finder desktop, double-click the Lexmark 7500 Series folder. Double-click Wireless Setup Assistant. Follow the instructions on the computer screen.
  • Page 172: Print Troubleshooting

    Use the appropriate paper for the document. If you are printing photos or other high-quality images, for best results use Lexmark Photo Paper or Lexmark PerfectFinish Photo Paper. Do not use Lexmark Premium Photo Paper. Your print cartridges are not compatible with this type of paper.
  • Page 173: Poor Text And Graphic Quality

    Check print cartridges If the document still does not have the print quality you want, follow these steps: Align the print cartridges. For more information, see “Aligning print cartridges” on page 146. If print quality has not improved, continue to step 2. Clean the print cartridge nozzles.
  • Page 174 Each paper brand accepts ink differently and prints with color variations. If you are printing photos or other high-quality images, for best results use Lexmark PerfectFinish Photo Paper or Lexmark Photo Paper. Do not use Lexmark Premium Photo Paper. Your print cartridges are not compatible with this type of paper.
  • Page 175: Print Speed Is Slow

    Print speed is slow These are possible solutions. Try one or more of the following: Maximize computer processing speed • Close all applications not in use. • Try minimizing the number and size of graphics and images in the document. •...
  • Page 176: Glossy Photo Paper Or Transparencies Stick Together

    • If your camera does not allow you to change the paper size setting, use the control panel to change the paper size to 4 x 6 in. (10 x 15 cm). Insert the USB cable that came with your camera to the camera, and insert the other end into the PictBridge port on the front of the printer.
  • Page 177: Vertical Straight Lines Are Not Smooth

    Click Print. Align the print cartridges Load plain paper. From the Finder desktop, double-click the Lexmark 7500 Series folder. Double-click the Lexmark 7500 Series Utility icon. From the Maintenance tab, click Print Alignment Page. Follow the instructions on the computer screen.
  • Page 178: Colors On Printout Are Faded Or Differ From Colors On The Screen

    You may need to adjust the color and print speed. Check the level of ink in the print catridges From the Finder desktop, double-click the Lexmark 7500 Series folder. Double-click the Lexmark 7500 Series Utility icon. From the Maintenance tab, check the ink levels of the cartridges.
  • Page 179: Cannot Print Documents From A Memory Card Or Flash Drive

    Make sure the camera is a PictBridge-enabled digital camera Disconnect the camera. Connect a PictBridge-enabled digital camera to the PictBridge port. See the digital camera documentation to determine whether it is PictBridge-enabled. Check USB cable Use only the USB cable that came with the camera. Remove memory cards Remove any memory cards from the printer.
  • Page 180: Checking Printer Readiness

    Make sure the sticker and tape are removed from the bottom and back of the cartridges. Do the print cartridges have ink? From the Finder desktop, double-click the Lexmark 7500 Series folder. Double-click the Lexmark 7500 Series Utility icon. From the Maintenance tab, check the ink levels of the cartridges.
  • Page 181: Copy Troubleshooting

    Check the USB connection Check that the USB cable is connected to the computer. The USB port on the back of the computer is marked by the USB symbol. Plug the long, flat end of the USB cable into this port. Make sure that the smaller, more square end of the USB cable is plugged into the back of the printer.
  • Page 182: Poor Copy Quality

    Poor copy quality • • Blank pages Skewed lines • • Checkerboard pattern Smudges • • Distorted graphics or pictures Streaks • • Missing characters Unexpected characters • • Faded print White lines in print • Dark print These are possible solutions. Try one or more of the following: Check messages If an error message is displayed, see “Error messages”...
  • Page 183: Scan Troubleshooting

    Check paper size Make sure the paper size being used matches the size you selected. Check Original Size setting Make sure that the Original Size setting is Automatic or the size of the original document that you are copying. Copied item does not match the original item Is the original document loaded correctly on the scanner glass? •...
  • Page 184: Scan Was Not Successful

    To resume print jobs: From the Finder desktop, choose Applications Utilities Print Center or Printer Setup Utility. From the list of printers, double-click the name of your printer. From the Printer pop-up menu, click Start Jobs if you want to resume all print jobs in the queue; if you want to resume a particular print job, select the document name, and then click Resume.
  • Page 185: Scanning Takes Too Long Or Freezes The Computer

    If the scanner glass is dirty, gently wipe it with a clean, lint-free cloth dampened with water. Change the resolution to a higher value From the Finder desktop, double-click the Lexmark 7500 Series folder. Double-click the Lexmark 7500 Series Center icon.
  • Page 186: Fax Troubleshooting

    Partial document or photo scans These are possible solutions. Try one or more of the following: Check document placement Make sure the document or photo is loaded facedown on the scanner glass in the lower right corner. Check paper size Make sure the paper size being used matches the size you selected.
  • Page 187 If you still do not hear a dial tone, plug a telephone into a different wall jack. If you hear a dial tone, connect the printer to that wall jack. Review digital phone service checklist The fax modem is an analog device. Certain devices can be connected to the printer so that digital telephone services can be used.
  • Page 188: Can Send But Not Receive Faxes

    Look down at the Country menu item to see the user default setting indicated by an *. If you want to change the County Code: Press repeatedly until you reach the Country menu item. Press repeatedly until the country or region where you are operating the printer appears. Press to save the setting.
  • Page 189: Can Receive But Not Send Faxes

    Press repeatedly until Off appears. Press to save the setting. Can receive but not send faxes These are possible solutions. Try one or more of the following: Check mode selection To make sure the printer is set for faxing: Press repeatedly until Fax is highlighted.
  • Page 190: Printer Receives A Blank Fax

    Press repeatedly until the Fax Setup submenu is highlighted. Press Press repeatedly until the Dialing and Sending submenu is highlighted. Press Press repeatedly until you reach Dial Method. Press repeatedly until Behind PBX (Dial Tone Detect Off) appears. Press to save. Printer receives a blank fax These are possible causes and solutions.
  • Page 191: Jams And Misfeeds Troubleshooting

    Press Press repeatedly until the Dialing and Sending submenu is highlighted. Press Press repeatedly until you reach Max Send Speed. Press to select a lower transmission speed. Press to save. Resend the fax. If the problem persists, repeat step 1 through step 10 to resend the fax at successively lower transmission speeds.
  • Page 192: Paper Jam In The Duplex Unit

    Paper jam in the duplex unit Push down on the duplex latch as you grasp the duplex unit. Pull out the duplex unit. Firmly grasp the paper, and gently pull it out. Push down on the duplex latch as you reinstall the duplex unit. Press On your computer, delete or stop the print job, and then try resending the print job again.
  • Page 193: Paper Or Specialty Media Misfeeds

    Paper or specialty media misfeeds These are the possible solutions. Try one or more of the following: Check paper condition Use only new, unwrinkled paper. Check paper loading • Load a smaller amount of paper into the printer. • Load paper with the print side facing you. (If you are not sure which side is the printable side, see the instructions that came with the paper.) See the “Getting Started”...
  • Page 194: Banner Paper Jams

    Make sure the printer is set as the default printer and is not on hold or paused To set printer as default: From the Finder desktop, choose Applications Utilities Print Center or Printer Setup Utility, depending on the operating system version you are using. From the Printer List dialog, select your printer.
  • Page 195: Memory Card And Pictbridge Troubleshooting

    Memory card and PictBridge troubleshooting Memory card cannot be inserted These are possible solutions. Try one or more of the following: Check memory card type Make sure that the type of memory card you are using can be used in the printer. Check memory card placement Make sure you have inserted the memory card in the correct slot.
  • Page 196 Cannot print from digital camera using PictBridge These are possible solutions. Try one or more of the following: Enable PictBridge printing from camera Enable PictBridge printing on the camera by selecting the correct USB mode. If the camera USB selection is incorrect, the camera will be detected as a USB storage device, or an error message will be displayed on the control panel of the printer.
  • Page 197: Error Messages

    These are possible solutions. Try one or more of the following: Select the printer on your wireless network From the Finder desktop, double-click the Lexmark 7500 Series folder. Double-click the Network Card Reader icon. Select your wireless printer, and then click Connect.
  • Page 198 Reinsert the cartridge. Press to align the cartridge. For more information, see “Aligning print cartridges” on page 146. Use new paper Load only plain, unmarked paper for aligning the cartridge. The printer will read any markings on used paper, which could cause the alignment error message to appear. Black Ink Low / Color Ink Low / Photo Ink Low Check the indicated ink level or levels, and install a new print cartridge or cartridges if necessary.
  • Page 199: Clear Carrier Jam

    Clear Carrier Jam These are possible solutions. Try one or more of the following: Remove any obstructions Raise the scanner unit. Remove any objects blocking the path of the print cartridge carrier. Make sure the cartridge carrier lids are closed. Close the scanner unit.
  • Page 200: Cover Open

    Reinstall the print cartridges. For more information, see “Installing print cartridges” on page 144 Close the scanner unit. Plug the power cord into the wall outlet. Press to turn the printer on. Reinstall the print cartridges. For more information, see “Installing print cartridges” on page 144. Cover Open Make sure that the scanner unit is closed.
  • Page 201: Error 1104

    Left Cartridge Incorrect / Right Cartridge Incorrect Remove the indicated print cartridge and close the cartridge carrier lid. Close the scanner unit. Disconnect the power cord from the electrical outlet. Reconnect the power cord to the electrical outlet. If the button is not lit, press Reinsert the print cartridge and close the cartridge carrier lid.
  • Page 202: Print File Error

    Cause Solution There is no selection indicated anywhere on the proof Make sure that the proof sheet is filled completely. sheet. A photo or photos have been removed from the Select a different photo. memory device by the computer. More than one photo enhancement was chosen. Select only one photo-enhancement option.
  • Page 203 Fax-related error messages Phone Line Busy These are possible solutions. Try one or more of the following: Change redial settings The printer automatically redials three times at 2-minute intervals. You can change the default settings to redial up to five times at intervals up to 8 minutes. To change the redial settings: From the control panel, press repeatedly until Fax is highlighted.
  • Page 204 Make sure the printer detects dial tone • See “Sending a fax while listening to a call (On Hook Dial)” on page 77. • Check the Dial Method setting. Listen for a dial tone. If you hear a dial tone, but the printer hangs up without dialing, this means it did not recognize the dial tone.
  • Page 205 Press until On appears. Press No Answer These are possible solutions. Try one or more of the following: Use phone line checklist • Resend the fax. There may have been a problem with the quality of the telephone line connection. •...
  • Page 206: Resetting Factory Default Settings

    Check cable connections Make sure cable connections for the following hardware are secure, if applicable: • Power supply • Telephone • Handset • Answering machine Remote Fax Error These are possible solutions. Try one or more of the following: Check phone line Resend the fax.
  • Page 207: Removing And Reinstalling The Software

    Close all open software applications. From the Finder desktop, double-click the Lexmark 7500 Series folder. Double-click the Uninstaller icon. Follow the instructions on the computer screen to remove the printer software.
  • Page 208: Notices

    This software and any accompanying documentation provided under this agreement are commercial computer software and documentation developed exclusively at private expense. Trademarks Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. evercolor and PerfectFinish are trademarks of Lexmark International, Inc.
  • Page 209: Product Information

    CAUTION: This type of CAUTION indicates a hot surface. CAUTION: This type of CAUTION indicates a shock hazard. CAUTION: This type of CAUTION indicates a tipping hazard. Product information Product name: Lexmark 7500 Series Machine type: 4429 Model(s): W22, W02, W2E, W0E...
  • Page 210: Exposure To Radio Frequency Radiation

    Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device, use a properly shielded and grounded cable such as Lexmark part number 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations.
  • Page 211 A declaration of conformity with the requirements of the directives has been signed by the Director of Manufacturing and Technical Support, Lexmark International, Inc., S.A., Boigny, France. This product satisfies the Class B limits of EN 55022 and safety requirements of EN 60950.
  • Page 212: European Ec Directives Conformity Statement For Radio Products

    ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ 1999/5/ΕΚ. English Hereby, Lexmark International, Inc., declares that this type of equipment is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. Español Por medio de la presente, Lexmark International, Inc. declara que este producto cumple con los requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE.
  • Page 213: Noise Emission Levels

    Alulírott, Lexmark International, Inc. nyilatkozom, hogy a termék megfelel a vonatkozó alapvetõ követelményeknek és az 1999/5/EC irányelv egyéb elõírásainak. Íslenska Hér með lýsir Lexmark International, Inc. yfir því að þessi vara er í samræmi við grunnkröfur og aðrar kröfur, sem gerðar eru í tilskipun 1999/5/EC. Italiano Con la presente Lexmark International, Inc.
  • Page 214: Product Disposal

    The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union. We encourage the recycling of our products. If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your local sales office phone number. Product disposal Do not dispose of the printer or supplies in the same manner as normal household waste.
  • Page 215 If you experience trouble with this equipment, for repair or warranty information, contact Lexmark International, Inc. at www.lexmark.com or your Lexmark representative. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.
  • Page 216: Notice To Users Of The Canadian Telephone Network

    Telephone companies report that electrical surges, typically lightning transients, are very destructive to customer terminal equipment connected to AC power sources. This has been identified as a major nationwide problem. It is recommended that the customer install an appropriate AC surge arrestor in the AC outlet to which this device is connected.
  • Page 217: Notice To Users Of The New Zealand Telephone Network

    Using this product in Switzerland This product requires a Swiss billing tone filter (Lexmark part number 14B5109) to be installed on any line which receives metering pulses in Switzerland. The Lexmark filter must be used, as metering pulses are present on all analog telephone lines in Switzerland.
  • Page 218: Power Consumption

    Uso del prodotto in Svizzera Questo prodotto richiede un filtro toni Billing svizzero, (codice Lexmark 14B5109), da installare su tutte le linee che ricevono impulsi remoti in Svizzera. È necessario utilizzare il filtro Lexmark poiché gli impulsi remoti sono presenti su tutte le linee analogiche in Svizzera.
  • Page 219: Power Saver

    Program is not otherwise subject to a written software license agreement between you and Lexmark or its suppliers, governs your use of any Software Program installed on or provided by Lexmark for use in connection with your Lexmark product. The term “Software Program” includes machine-readable instructions, audio/visual content (such as images and recordings), and associated media, printed materials and electronic documentation, whether incorporated into, distributed with or for use with your Lexmark product.
  • Page 220 Lexmark that cannot be excluded or modified. If any such provisions apply, then to the extent Lexmark is able, Lexmark hereby limits its liability for breach of those provisions to one of the following: replacement of the Software Program or reimbursement of the price paid for the Software Program.
  • Page 221 Lexmark's limited warranty, or for any other claim whatsoever related to the subject matter of this Agreement, Lexmark's and its suppliers’ liability for all types of damages, regardless of the form of action or basis (including contract, breach, estoppel, negligence, misrepresentation, or tort), shall be limited to the greater of $5,000 or the money paid to Lexmark or its Authorized remarketers for the license hereunder for the Software Program that caused the damages or that is the subject matter of, or is directly related to, the cause of action.
  • Page 222: Statement Of Limited Warranty

    Software Program and requested by you. Lexmark agrees not to use this information in a form that personally identifies you except to the extent necessary to provide such services.
  • Page 223: Extent Of Limited Warranty

    To obtain warranty service you may be required to present proof of original purchase. You may be required to deliver your product to the Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark designated location. You are responsible for loss of, or damage to, a product in transit to the Remarketer or the designated location.
  • Page 224 Lexmark's liability for actual damages from any cause whatsoever will be limited to the amount you paid for the product that caused the damages. This limitation of liability will not apply to claims by you for bodily injury or damage to real property or tangible personal property for which Lexmark is legally liable.
  • Page 225: Glossary

    Glossary ad hoc mode A setting for a wireless device that lets it communicate directly with other wireless devices without an access point or router A wireless network that does not use an access point ad hoc network alignment page A page with printed alignment patterns that ejects from the printer during cartridge alignment.
  • Page 226 infrastructure mode A setting for a wireless device that lets it communicate directly with other wireless devices using an access point or router installation cable Connects the printer to the computer temporarily during some methods of installation. internal wireless print server A device that lets computers and printers talk to each other over a network without cables IP (Internet Protocol) address The network address of a computer or printer.
  • Page 227 subnet A segment of a network that is connected to a larger network. A local area network is also referred to as a local subnet. switch A device similar to a network hub that can connect different networks together An address assigned to a network printer or print server by the manufacturer. To find UAA (Universally Administered Address) the UAA, print a network setup page and look for the UAA listing.

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7500 series

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