Error Messages - Intercomp CS3000 User Manual

Error Messages

Message
' --- '
This and the 'MOTION' segment will briefly show if there is motion while attempting to set zero, set tare, or print ticket.
Note that checking for motion can be disabled in the calibration menu 'Motion Detect'. However, checking for motion is
required in NTEP applications.
'Ac.Err'
This will briefly show if there is a restriction when attempting to accumulate to total:
1. Weight must return to zero in between weight accumulations.
2. Weight must be greater than zero to accumulate.
3. Weight must be stable (not in motion) to accumulate.
If the reason for not allowing an accumulation is due to motion, the 'MOTION' segment will also display during the error
code display. Note that checking for motion can be disabled in the calibration menu 'Motion Detect'. However, checking
for motion is required in NTEP applications.
'EEPE'
Calibration information is held in a special permanent memory area. A checksum code is generated and written to this
memory during the calibration process. Each time the power is turned on this code is regenerated and compared to the
stored value. If a change is found this error message is displayed. Recalibration may clear the error display, but if the
problem persists the control panel will have to be replaced.
'AD1'
The A/D circuit board has indicated a fault and needs to be repaired or replaced.
'LCb 1'
The load cell may have failed or there is a bad connection.
'LC 1'
The load cell may have failed or there is a bad connection.
'Lo.bAt'
This message indicates that the control panel has measured the battery voltage and found it to be too low. The most
likely cause is that the batteries need to be changed. If a new set of batteries fail to correct the situation, then the control
panel may need to be replaced. Also check the battery holder and wiring.
'CAP'
The control panel has detected a weight reading that is larger than expected. This may be caused by the application of
too much weight to the platform. If this display is seen when there is no weight on the platform, then the most likely
causes are a defective load cell or defective control panel. To isolate the problem, measure the signal across pins two
and three on the load cell connector on the control panel. This should be between zero and one millivolt. If found to be
higher or lower, then the load cell system must be checked. See procedure elsewhere in this manual. If the signal is
within this range then the calibration data may be lost. Attempt to recalibrate the scale. If this does not clear the problem,
then replace the control panel.
'ZErO.R'
Scale tried to zero off a load outside the range specified in the zero range setting. Remove any load and press zero.
Error messages, displayed in priority order:
Motion detected while attempting to ZERO/TARE/PRINT
Motion detected while attempting to Accumulate Total
EEPROM FAILURE Calibration information lost or corrupted
Power-up Self Test has detected a load cell errors
Run-time checking has detected a load cell errors
Overload or calibration information lost or bad load cell
Page 27 of 35
Meaning
A/D converter failure
Low battery voltage
Zero Range Error
CS3000, Users
Rev A, January, 2011