Troubleshooting; Error Messages; Changing The Battery - Intercomp CS200 User Manual

Troubleshooting

Error Messages

Message
EEPROM FAILURE Calibration Information Lost or Corrupted
""
Calibration information is held in a special permanent memory area. A checksum code is generated and written to
this memory during the calibration process. Each time the power is turned on this code is regenerated and
compared to the stored value. If a change is detected, the error message is displayed. Recalibration may clear the
error display. If the problem persists the control panel will need to be replaced.
""
The A/D circuit board has indicated a fault and needs to be repaired or replaced.
""
The load cell may have failed or there is a bad connection. If the load cell resistance checks are good then the A/D
circuit board has indicated a fault and needs to be repaired or replaced.
""
The load cell circuit may have failed or there is a bad connection. If the load cell resistance checks are good then
the A/D circuit board is at fault and needs to be repaired or replaced.
"."
The message displayed intermittently indicates the control panel has measured the battery voltage and found it to
be too low. The most likely cause is the batteries. If a new set of batteries fails to correct the situation, the control
panel may need to be replaced. Also check the battery holder and wiring.
""
The control panel has detected a weight reading that is larger than expected. May be caused by the application of
excess weight to the scale. If message is displayed when there is no weight on the scale, the most likely cause
could be a defective load cell or defective control panel. To isolate the problem, measure the signal across pins
two and three on the load cell connector located on the control panel. The reading should be between zero and
one millivolt. If found to be higher or lower, check the load cell system. If the signal is within the range then the
calibration data may be lost. Attempt to recalibrate the scale. If problem persists, replace the control panel.
""
Scale attempted to zero off a load outside the range specified in the zero range setting. Remove load and press
ZERO.
""
If the message is displayed with no key pressed, examine the key pad and key pad connector ribbon.
""
The most common cause of error is pressing the ZERO key with a full load on the scale. When the load is
removed, the full number with a minus sign will not fit on the display. Press the ZERO key to clear the display.

Changing the Battery

1. Turn the power off.
2. Slide the battery hatch down.
3. Unsnap the used battery and remove the battery from the case.
4. Snap in the new battery.
5. Replace the cover.
A/D Converter Failure
Power-up Self-Test Has Detected a Load Cell Error
Run-time Checking Has Detected a Load Cell Error
Overload or Calibration Information Lost or Bad Load Cell
Number Cannot be Displayed
Definition
Low Battery Voltage
Zero Range Error
Key is Held Down
17
CS200 User Manual
Rev J, April 2018