Kyocera FS-C8020MFP Operation Manual page 336

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Troubleshooting > Responding to Error Messages
Code
Error
2102
Failed to send via FTP.
2103
Failed to send the e-mail.
2201
Failed to send the e-mail.
2202
Failed to send via FTP.
2203
Failed to send via SMB.
2231
Failed to send via FTP.
2204
Failed to send the e-mail.
3101
Failed to send the e-mail.
Failed to send via FTP.
3201
Failed to send the e-mail.
0007
4201
4701
5101
5102
5103
5104
7101
7102
7103
720f
Corrective Actions
Check the followings of the FTP server.
• Is FTP available?
• The server is not operating properly.
Check the network.
• The network cable is connected.
• The hub is not operating properly.
• The server is not operating properly.
Check the network.
• The network cable is connected.
• The hub is not operating properly.
• The server is not operating properly.
Check the e-mail size limit of the SMTP settings on the
COMMAND CENTER.
Check the authentication methods of both the sender and the
recipient.
Check the network.
• The network cable is connected.
• The hub is not operating properly.
• The server is not operating properly.
Check the SMTP user authentication method of the recipient.
Turn the main power switch off and back on. If this error occurs
several times, make a note of the displayed error code and
contact your service representative.
10-22
Reference
Page
2-24
2-12

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