Fault Correction; Types Of Errors; Problem Solution - CAB EOS1 Operator's Manual

28 8

Fault Correction

8.1 Types of Errors

The diagnostic system indicates on the touchscreen display if an error
has occurred. The printer is set into one of the three possible error states
according to the type of error.
State
Correctable error
Irrecoverable error
Critical fault
Table 3

8.2 Problem Solution

Problem
Horizontal white lines in the
print image
Print image has smears or
voids
Printer only prints every
second label
Printer prints a sequence
of characters instead of the
label format
Transfer ribbon wrinkles
Display
Error States
Cause
Printer is used with the
backfeed > smart in
the cut or
peel-off mode
Printhead is dirty
Temperature too high
Unsuitable combination
of labels and transfer
ribbon
Setting of the size in the
software is too large.
Printer is in ASCII dump
mode
Transfer ribbon feed
path not adjusted
Transfer ribbon too wide
Button
Continue, Cancel
Display flashes red
Cancel
Display flashes red
Cancel
Display flashes red
Remedy
Set the backfeed >
always in the setup.
 Configuration Manual.
(not for devices with
perforation cutter)
Clean the printhead
 7.2 on page 23
Decrease temperature
via software.
Use different type of
ribbon.
Change the size in the
software.
Cancel the ASCII dump
mode.
Adjust transfer ribbon
feed path  4.5 on page
19
Use transfer ribbon only
a little wider than the
labels
29 28