Fault Correction; Types Of Errors; Problem Solution - CAB A+ Operator's Manual

7

Fault Correction

7.1

Types of Errors

The diagnostic system indicates on the screen if an error has occurred. The printer is set into one of the three
possible error states according to the type of error.
State
Correctable error
Irrecoverable error
Critical fault
Table 5 Error states
7.2

Problem Solution

Problem
Transfer ribbon creases
Print image has smears or
voids
Printer does not stop after
transfer ribbon runs out
Printer prints a sequence
of characters instead of the
label format
Printer transports label
media, but transfer ribbon
does not move
Printer only prints each
second label
Vertical white lines in the
print image
Horizontal white lines in the
print image
Print image is irregular, one
side is lighter
Table 6 Problem solution
Display Key
pause flashes
cancel lights
cancel flashes
-
Cause
Transfer ribbon deflection not adjusted
Head locking system not adjusted
Transfer ribbon too wide
Printhead is dirty
Temperature too high
Unsuitable combination of labels and
transfer ribbon
Thermal printing is chosen in the software
Printer is in ASCII dump mode
Transfer ribbon incorrectly inserted.
Unsuitable combination of labels and
transfer ribbon
Setting of the size in the software is too
large.
Printhead is dirty
Printhead is defective (failure of heat
elements)
Printer is used with the
backfeed > smart in the cut or
peel-off mode
Printhead is dirty
Head locking system not adjusted
Remark
 3.4 on page 11
Remedy
Adjust the transfer ribbon deflection.
 4.6 on page 21
Adjust the head locking system.
 4.2.6 on page 17
Use a transfer ribbon slightly wider than
the width of label.
Clean the printhead
 6.3 on page 25
Decrease temperature via software.
Use different type of ribbon.
Change to thermal transfer printing.
Cancel the ASCII dump mode.
Check and, if necessary, correct the
transfer ribbon web and the orientation
of the label side.
Use different type of ribbon.
Change the size in the software.
Clean the printhead
 6.3 on page 25
Change the printhead.
 Service Manual.
Set the backfeed > always in the
setup.
 Configuration Manual.
Clean the printhead
 6.3 on page 25
Adjust the head locking system.
 4.2.6 on page 17
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