Problem Solving - Kodak SCAN STATION 100 User Manual

Problem solving

Problem
Scan Station will not scan/feed
documents
Scan Station is unresponsive
Image quality is poor or has decreased • Clean the
Documents are jamming or multiple
documents are feeding
Distorted images
No images are being displayed
Image has clipped corners
First image in a batch appears "washed
out"
Roller marks appear on the document
after scanning
Black lines appear on the scanned
document
B-2
Use the chart below as a guide to check possible solutions to problems
you may encounter when using the Kodak Scan Station 100.
Make sure that:
• the power cord is plugged securely into the back of
wall outlet.
• the power supply, green LED is lit.
• the power switch is on.
• the wall outlet is not defective (call a licensed electrician).
• document(s) is making contact with the feed rollers.
• if you are feeding a small document, be sure that the document passes
over the left-edge sensor.
• Press and hold the green Soft Start button on the back of the Scan
Station for about 5 seconds.
Scan Station
Make sure that:
• the input tray and side guides are adjusted for the width of the
documents you are scanning.
• the output tray is adjusted for the length of the documents you are
scanning.
• all documents meet the specifications for size, weight, and type as
outlined in the section entitled, "Document preparation".
• the is clean.
Scan Station
• the feed module is installed properly and securely in place.
• if you are feeding a small document, the document passes over the
left-edge sensor.
The feeder holds up to 50 documents in the input tray. During scanning,
you cannot add documents to the feeder. If you do add documents, your
images may be distorted.
• Documents should only be inserted in the feeder after the
is powered up and ready. If you place documents in the input tray
before the Scan Station is powered up, the documents are fed, but no
images are displayed.
• If you are scanning one side of a document, be sure the side you want
to scan is placed face down and top down in the input tray with the side
you want to scan facing the input tray with the backs toward you.
If your images have clipped corners, the skew angle was too large for the
Scan Station to handle. Be sure documents are placed in the input tray
with the edges aligned and the side guides positioned correctly to
accommodate the size documents you are feeding to avoid large skew
angles.
If the scanned documents in a batch have more than a 25 degree skew,
the first image in the batch might appear washed out. Be sure that
documents are placed in the input tray with the edges aligned and the
side guides positioned correctly to accommodate the size documents
you are feeding to avoid large skew angles.
Clean the rollers. See the procedures in Chapter 5, Maintenance.
Clean the imaging guides and white strips next to the imaging guides.
See the procedures in Chapter 5, Maintenance.
Possible Solution
. See the procedures in Chapter 5, Maintenance.
and the
Scan Station
Scan Station
A-61544 April 2006