Kodak Scan Station 100 PLUS Administrator's Manual
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Kodak Scan Station 100 PLUS Administrator's Manual

Kodak Scan Station 100 PLUS Administrator's Manual

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  • Page 2: Table Of Contents

    Contents 1 Overview ........... 1-1 Supported network protocols .
  • Page 3 4 Configuring the Scan Station........4-1 Selecting your default Scan Station settings .
  • Page 4 7 Troubleshooting ..........7-1 Indicator lights and error codes .

  • Page 5: Overview

    The color touch screen offers a simple, graphical user interface (GUI) to operate the device and direct the output. More than just a scanner, the Kodak Scan Station 100 is a robust capture solution that lets you quickly send your documents via email, the network, networked printers, USB flash drives or fax (optional) with a simple touch.

  • Page 6: Supported Network Protocols

    Chapter 6, Maintenance — provides cleaning and maintenance procedures for the Scan Station. Chapter 7, Troubleshooting — provides a problem solving chart that you should refer to before calling Kodak Support. Chapter 8, Glossary — provides descriptions for terms used throughout this document.

  • Page 7: Operating System Requirements

    Most of the Scan Station’s features can be successfully used in heterogeneous network environments. On the Scan Station, printers are accessed via Microsoft printer drivers, which are installed on the Scan Station using Microsoft Point-and-Print technology. See the section entitled, “Configuring printers” in Chapter 4 for more information.

  • Page 8: Administrative Configuration And Setup

    KSS100.XML and is written to the flash drive (or any other location) as an encrypted file. Because this file is encrypted, it can only be decoded and read by the Kodak Scan Station 100 or the Configuration Organizer. This file can also be password protected, both on the USB flash drive and when it is written to the Scan Station.

  • Page 9: User Configuration Files

    If the Cancel button is selected, the Scan Station will be placed into administrative configuration mode. In this mode, the Scan Station automatically displays the Settings mode screen. The administrator can scroll through each of the setting groups and make modifications to each of the values.

  • Page 10: User Types

    By design, the underlying operating system is not available to the administrator or user. Updates to the operating system and/or the Scan Station firmware will be made available on Kodak’s web site (http:// www.kodak.com/go/disupport) as needed. The administrator can require a user to login before a scan session. For more information, see the section entitled, “Configuration options”...

  • Page 11: What's In The Box

    What’s in the box Before you begin open the box and check the contents: • Kodak Scan Station 100 • Input tray • Output tray • Special document feeder • Power cord bundle • Feed module • Portable USB flash drives •...

  • Page 12: Unpacking And Setting Up The Scan Station

    Unpacking and Carefully unpack the Scan Station 100 and place it on a clean, dry and level surface. Locate and attach the power cord, network cable and the setting up the Scan input and output trays. Make sure the Scan Station cover is closed. Station Installing the power cord 1.

  • Page 13: Attaching The Output Tray And Special Document Feeder

    Attaching the output tray 1. Locate the output tray holes on the Scan Station. and special document 2. Insert the pin on the left side of the output tray/special document feeder feeder in the hole, then press the ribbed button on the right side of the output tray/special document feeder and insert the pin in the hole on the right side of the Scan Station.

  • Page 14: Pre-Installation Checklist

    2 Pre-installation Checklist It is recommended that you fill out this worksheet before installing the Kodak Scan Station 100. You will need this information about your network to create an administrative configuration for your Scan Station using the Configuration Organizer (provided with the Scan Station) and to complete the installation.
  • Page 15 Device Settings (continued) — found under the Settings button in the Configuration Organizer or Administration GUI Parameter Name Description/Sample Your Setting Notes • Alternate WINS IP of Windows Internet Name Server Server #2 Device Password Optional numeric password to Entered via the virtual keyboard at restrict access to the Scan Station.
  • Page 16 Email Server Settings — found under the Settings button in the Configuration Organizer or Administration GUI. Parameter Name Description/Sample Your Setting Notes SMTP Settings • Server Address Fully qualified domain name or Use IPv4 to eliminate any DNS issues IPv4 address of the SMTP server when troubleshooting.

  • Page 17: Initial Setup And Verification

    3 Initial Setup and Verification This chapter provides instructions for installing the Configuration Organizer and procedures for setting up your Scan Station to work properly on your office network. Before you begin, you need to know some basic information about your network configuration as well as network addresses (e.g., your Email server and any shared folders you may want to access from your Scan Station).
  • Page 18 3. Click Next. The License Agreement screen will be displayed. 4. Read the license agreement, click I Agree and then click Next. The Select Installation Folder screen will be displayed. 5. Enter, or browse to, the folder where you want to install the Configuration Organizer or keep the default setting.
  • Page 19 The Confirm Installation screen will be displayed. 6. Click Next. The installation will start and progress will be displayed. A-61588 July 2008...

  • Page 20: Installing The Optional Fax Modem

    • The Kodak Scan Station Fax Modem Accessory is only available on the Scan Station 100 and Scan station 100 Plus with serial numbers higher than (or equal to): 45325000 and Scan Station 120EX’s with serial numbers higher than (or equal to) 45334500.

  • Page 21: Configuring Your Scan Station

    Configuring your This section provides procedures for configuring your Scan Station to connect to your office network environment. You will need to enter Scan Station network-specific settings. This information should already be filled in on the Pre-installation Checklist in Chapter 2. NOTE: Using the PC keyboard to enter information is faster than clicking letters and numbers on the virtual keyboard/keypad.

  • Page 22: Password Protecting The Configuration File

    If you lose or forget this password, you will need to contact Kodak service to unlock your Scan Station and provide the latest KSS100.XML file. A-61588 July 2008...

  • Page 23: Language Setting

    Language setting The language you select will be used to configure the Scan Station’s user interface as well as the language that will be used for the Optical Character Recognition function (e.g., when creating a searchable PDF file). • Click the desired language. A-61588 July 2008...

  • Page 24: Device Settings

    Device settings The Device icon displays a list of settings which will be used to configure the Scan Station to work on your office network. 1. Click the Device icon. 2. Enter a device name that is not already assigned to a device on your office network.
  • Page 25 3. Select IP Address to configure the device’s network address. Select one of the following: • If your network uses dynamic IP addresses, click Automatic (DHCP), and proceed to the next section, “E-mail settings”. • If your network uses static IP addresses, click Static (IPv4) and continue with Step 3.
  • Page 26 4. If you want to protect access to the Scan Station with a password, select Device/Administrator Password to display the keypad. Enter a 32-character alphanumeric password. You will be asked to re-enter the password. When finished, click Done. NOTES: • If you assign a device password, all users will be prompted to enter this password every time they use the Scan Station.
  • Page 27 6. Click Remote Configuration to allow your Scan Station to be remotely configured. Refer to the section entitled “Updating your Scan Station” (Method 3) in Chapter 5 for more information. When selected, the Remote Configuration Settings screen will be displayed. - Enter a network folder where the Scan Station will find updated configuration settings.

  • Page 28: E-Mail Settings

    E-mail settings For the Scan Station to send documents to email recipients, you must define how the Scan Station will access your email server. • Click the E-mail icon. The E-mail settings will be displayed. You can set the SMTP Settings, LDAP Settings, Return Email Address, and the Maximum Attachment Size from the E-mail screen.
  • Page 29 3. Select Credentials to define the email server credentials. NOTE: If you are using an unauthenticated SMTP server, you do not need to make any selections in the Credentials fields. The Credentials screen will be displayed. Enter a Username, Password and an optional Domain name for the email server account that the Scan Station will log into.
  • Page 30 4. Most email servers communicate on Port 25. If your email server communicates on a different port, click on Port. The virtual keyboard will be displayed where you can enter a new port number. When finished, click Done. 5. The default for SSL is Do not use SSL. If your email server requires Secure Socket Layer (SSL), click SSL and enable the Use SSL option, then click Done to return to the E-mail screen.
  • Page 31 6. Click Authentication Scheme to select the specific SMTP Authentication Scheme used by your mail server. Select from the following options: • Use Strongest • None • Plain • Login • MDS Challenge Response • NTLM NOTE: Use Strongest will select the strongest available authentication scheme reported by the mail server.
  • Page 32 7. When your SMTP connection is configured, use the Test Connection option to test whether your settings are correct. The Scan Station will test your settings and will display a “Success” or “Failed” message. If the test connection failed, verify that all of your settings are correct and make any necessary changes, until a Success message is displayed.

  • Page 33: Ldap Settings

    LDAP settings Connecting to an LDAP server allows the Scan Station and the Configuration Organizer Software to connect to a network address directory. This connection can be used to import one or more email addresses into an email address group. It can also be used to look up addresses on the Scan Station to temporarily add an email address to a group list.
  • Page 34 The Credentials screen will be displayed. Provide a Username, Password and an optional Domain name for the LDAP server account that the Scan Station will log into. Even though these credentials may be the same as the Default Credentials, they must still be defined here. For each of these settings the virtual keyboard will be displayed.
  • Page 35 5. The Base DN (Distinguished Name), Search Field Tag, Email Address Tag, and Full Name Field Tag are strings that define the search criteria for the LDAP server. See your network administrator for the specific format of these strings. When you have the correct format, enter the Base DN, the Search Field Tag, Email Address Tag and Full Name Field Tag.

  • Page 36: Return Email Address

    Return Email Address Setting the Return E-mail Address allows you to receive notification if an email or fax sent by the Scan Station could not be delivered. This address is also used as the “From” email address when sending documents via email. IMPORTANT: Be careful about setting this option as every undeliverable email and/or fax notification will be sent to this address and the same address will appear as the...

  • Page 37: Maximum Attachment Size

    Maximum Attachment Size This option allows you to set the maximum size of an email attachment that can be successfully sent. This value should match the limitations defined by your email server. 8. Click Maximum Attachment Size. The following screen will be displayed. 9.
  • Page 38 Fax settings You must have the optional fax modem accessory fCAT No. 128 0528) for the Scan Station 100 and it must be properly connected before configuring fax settings. For instructions on installing the fax modem, see the section entitled, “Installing the optional fax modem” earlier in this chapter.
  • Page 39 3. If desired, select Sender’s Fax Number from the Fax screen to enter the sender’s fax number. The virtual keyboard will be displayed allowing you to enter a number. Click Done when finished. 4. Select Outside Line Prefix to enter the desired prefix that the user needs to enter to access an outside line.
  • Page 40 6. Select the desired country/code and click Done. 7. Select Incoming Fax Settings to display the Incoming Fax Settings screen. If you want to configure your Scan Station to receive faxes, the following settings can be used to define where incoming faxes will be delivered.
  • Page 41 9. Enter a fully qualified path name to a network folder where incoming faxes will be delivered. 10. When finished, click Done. 11. If you want to select a network printer for incoming fax delivery, click Incoming Fax Printer to display the list of installed printers. NOTES: •...

  • Page 42: Fax Settings

    12. Select a printer from the list and click Done to return to the Incoming Fax Settings screen. 13. Click Receive Fax to allow faxes to be received at the configured device. NOTES: • The Incoming Fax option is only available if the administrator’s Email ID is configured (see the section entitled, “Return Email Address”...

  • Page 43: Outgoing Faxes

    Outgoing faxes Three attempts will be made to send a fax. These attempts will be made at intervals of 3 minutes each. If the fax service is not able to send a fax to the recipient, an email will be sent to the sender (User Email Address) if that email address is available.

  • Page 44: Transaction Log Settings

    Transaction Log settings The Scan Station can log all transactions to a separate transaction file. This file is in XML format and can be exported from the Scan Station. This is useful in environments that are security-minded or where transactions are used for billing. By default, all transactions are logged (checked).

  • Page 45: Time Settings

    Time settings 1. Click the Time icon. The Time screen will be displayed. 2. Click Time Zone and select your time zone. 3. Click Daylight Savings and select Automatically Adjust or No Adjustment. 4. Click Clock and select either a 12 Hour or 24 Hour time format. 5.

  • Page 46: Setting The Scan Station Clock

    Setting the Scan Station The time clock on the Scan Station can only be set when the Scan clock Station is in local Administrative mode. To set the time clock on the Scan Station: 1. Insert a flash drive with an administrative configuration file into the Scan Station.

  • Page 47: Date Settings

    Date settings If the Calendar icon is not displayed, use the arrows on the toolbar at the top of the Configuration Organizer screen to view the Calendar icon. 1. Click the Date icon. The Date settings will be displayed. 2. Click Separator and select the desired separator symbol. 3.

  • Page 48: Setting The Scan Station Date

    Setting the Scan Station The date on the Scan Station can only be set when the Scan Station is date in local Administrative mode. To set the date on the Scan Station: 1. Insert a flash drive with an administrative configuration file into the Scan Station.

  • Page 49: Configuration Options

    Configuration options The Configuration Options screen provides a variety of options. To access the Configuration Options screen: • Click the Configuration options icon QWERTY keyboard By default, the Scan Station will display the virtual keyboard in QWERTY format. You may optionally select an alphabetically-sorted keyboard format, by deselecting the QWERTY Keyboard option.

  • Page 50: Allow Force User Login

    Allow Force User Login When enabled, this option requires the user to login before a scan session. When this option is enabled, the user will be presented with a Login screen at the Scan Station requiring the user to enter a user name, password and domain.

  • Page 51: Allow Adding Pages To A Scan Job

    Allow Adding Pages to a When this option is enabled, the user can continue to add pages to a Scan Job scan job. After all pages in the input tray have been scanned, a message will be displayed asking if they want to add more pages. If the user selects Yes, the additional pages will be scanned and the message will be displayed again until the user selects No, or the 30- second timeout has occurred.

  • Page 52: Saving Your Configuration Settings

    Saving your After configuring your Scan Station, save your configuration settings. Be sure to insert your USB flash drive into the USB port on your PC configuration after the Configuration Organizer is running. This will allow the Configuration Organizer to recognize the presence of the flash drive. If the flash drive is inserted before the application is launched, the flash drive option will not be available on the Save Configuration To dialog box.

  • Page 53: Updating Your Scan Station Settings

    Updating your Scan When you have saved your administrative configuration on your flash drive, you can take these settings to a Scan Station and update the Station settings Scan Station. 1. Insert your USB flash drive in the USB port on the Scan Station. 2.
  • Page 54 NOTES: • If there are additional settings on the Scan Station (e.g. email are new settings on the flash drive that are not on the Scan Station, you will be prompted to either add or remove these settings. • If you do not want to change settings at this time, click Skip. •...

  • Page 55: Verifying Your Scan Station Setup

    Verifying your Scan The following steps help you to verify that your Scan Station installation was successful and is operational. Station setup 1. Insert a blank flash drive in the Scan Station’s USB port. When the Scan Station recognizes the flash drive, an icon is displayed showing the flash drive with the user profile.
  • Page 56 When the document has been scanned, the Status screen will be displayed as it sends your document to each selected destination. When all destinations have been processed, the following screen will be displayed. NOTE: This screen will list all the destinations you have selected (if you had more than one).

  • Page 57: Configuring The Scan Station

    4 Configuring the Scan Station Chapter 4 provides step-by-step procedures for configuring the Scan Station. Some of these procedures require more detailed information. Specific section references are made throughout this chapter as to where to find more detailed information in Chapter 5, Scan Station Administration Specifics.

  • Page 58: Scan As

    Scan As 1. If the Scan As icon is not visible on the toolbar, click the right arrow until it is displayed. NOTE: Certain selections will modify the content of other screens. For example, if you select Black and White, you cannot select JPEG output on the File Type screen.

  • Page 59: File Type

    File Type 1. If the File Type icon is not visible on the toolbar, click the right arrow until it is displayed. 2. Select the file type (PDF, TIFF, JPEG) that will most typically be created by your organization. • PDF - Searchable (Image + Text) — creates a single- or multi- page document that contains both text and image data.
  • Page 60 • PDF - Image Only — creates a single- or multi-page document that contains only scanned data as a bitmap image. PDF files created with this option are not text searchable. When you select this option, a screen is displayed allowing three different options for creating PDF files.

  • Page 61: Setting Shortcuts

    Setting Shortcuts Setting Shortcuts are a way for you to create personalized groups of scanner settings to make scanning easier. If there are settings that you use frequently, you can create a shortcut for these settings and save them to your configuration. The Scan Station application software provides six predefined Setting Shortcuts.
  • Page 62 Creating a new Setting Shortcut 1. Select the Setting Shortcut icon. 2. Select Edit>Add Item. The Add New Setting Shortcut dialog box will be displayed. 3. Enter a shortcut name in the Description field. 4. Select the shortcut that best defines the settings you want to begin with from the Create From drop-down list.

  • Page 63: File Name Settings

    File Name Settings The Configuration Organizer allows you to define values that determine the location and file name used when creating scanned documents. The File Name Settings option allows you to define a Folder Name where all scanned documents will be placed when scanning to either a network folder or a USB flash drive destination.

  • Page 64: Input Document Is

    The Advanced option provides access to two additional options: Interactively Name Scanned Files and Add Date/Time Stamp. • Interactively Name Scanned Files — selecting this option will require the user to enter a file name for each destination selected during a scan job. This option should be used with caution as it will require an extra step each time a document is scanned.

  • Page 65: Resolution

    Resolution Select a default resolution from 75 to 600 dpi. 200 dpi is the default. For best OCR results, if you are creating a PDF. Document Type If your documents typically contain a mixture of both text with graphics, keep this option as the default. Otherwise, select the document type that will most frequently be scanned by your organization.

  • Page 66: Black And White Adjustments

    Black and White If you selected Black and White as your Scan As setting, the Black Adjustments and White Adjustments screen will be enabled. • If you selected Normal, you can select and change the Contrast and Threshold setting. • If you selected Best (default, recommended), you can only select and change the Contrast setting.

  • Page 67: Copies For Printing

    Copies for Printing This option is not intended to be used during the configuration setup. Any changes to this during configuration will be ignored. This value is intended to be set for each scan session by the user. The default is 1. Advanced option The Advanced option allows you to select the Blank Image Detection option.

  • Page 68: Saving Your Configuration Settings

    Saving your After configuring your Scan Station, save your configuration settings. Insert your USB flash drive into the USB port on your PC after the configuration Configuration Organizer is running. This allows the Configuration settings Organizer to recognize the presence of the flash drive. If the flash drive is inserted before the application is launched, the flash drive option will not be available on the Save Configuration To dialog box.

  • Page 69: Updating Your Scan Station Settings

    Updating your Scan When you have saved your administrative configuration on your flash drive, you can take these settings to a Scan Station and update the Station settings Scan Station. 1. Insert your USB flash drive in the USB port on the Scan Station. 2.
  • Page 70 NOTES: • If there are additional settings on the Scan Station (e.g. email group, etc.) that are not on the flash drive configuration or if there are new settings on the flash drive that are not on the Scan Station, you will be prompted to either add or remove these settings.

  • Page 71: Managing Your Destination Groups

    The Configuration Organizer can also be used to create user configuration files. For more information about creating user configuration files, see the User’s Guide for the Kodak Scan Station 100, A-61544. For more information about the specifics of the other destination types (e.g.
  • Page 72 Creating groups and 1. In the Configuration Organizer window, access Destination mode adding items and select Edit>Add Group>E-Mail. An Email icon is added to the toolbar on the Configuration Organizer window. 2. To add an email address to a specific email group, select the email group icon you want to add an address(es) to and select Edit>Add Item or press the Ins key.

  • Page 73: Editing Items Within A Group

    The email address will be added to the selected email group and the address will be listed on the Configuration Organizer window. 5. Repeat Steps 2 - 4 for each email address you want to add to a specific email group. Editing items within a Existing items within a group can be edited.

  • Page 74: Renaming Groups

    Deleting items within a To delete an item within a group: group 1. Select the group that you want to delete the item from. 2. Select the item from the list that you want to delete. 3. Select Edit>Delete Item. NOTE: You will not be prompted to confirm the deletion of the item.

  • Page 75: Deleting Groups

    Deleting groups 1. Access Destination mode and select the email group you want to delete. 2. Select Edit>Delete Group. The following message will be displayed. NOTE: Use caution when deleting groups as all items associated with the selected group will be deleted. This operation cannot be undone.

  • Page 76: Moving Groups And Items Within Groups

    Moving groups and The order in which the groups are displayed in the Configuration Organizer is the same order they will be displayed on the Scan Station. items within groups If you want a specific group to be displayed as the first selection or in a special order, you can reorder the groups the way you want them displayed.
  • Page 77 Moving items within groups 1. Select the item within the list that you want to move. 2. Select Layout>Move Item Down or Layout>Move Item Up (or click Ctrl-down arrow, Ctrl-up arrow). The item will be moved up or down one position. NOTE: If you want to move items/groups many times, it is recommended that you use the Ctrl key sequences as this will be faster.

  • Page 78: Importing An Email Address Book

    Importing an email CSV (comma separated value) files are data files that represent database information. Each row contains individual data values that are address book separated by a comma. Each comma found on a line of text represents a column of data from the original database. The example below shows typical data exported from Microsoft’s Outlook Express.
  • Page 79 To further illustrate, if all three Column Location values were set to 1, then the preview would look like: First name First Name First Name To import your email address book: 1. In the Configuration Organizer window, access Destination mode and select the email group you want to import your email address book to.

  • Page 80: Adding Addresses Using Ldap

    5. Specify the columns in the CSV file that contain data for First Name, Last Name, and Email Address. The First Name, Last Name, and E-mail Address fields allow you to map these values to the columns in which they appear in the CSV file.

  • Page 81: Configuring Ftp Destinations

    Configuring FTP FTP destinations require a slightly different configuration than the other destinations. The Configuration Organizer allows you to configure both destinations FTP and proxy server settings. Depending on your network configuration you may or may not have to communicate with FTP sites through a proxy server.

  • Page 82: Specifying Proxy Settings

    Specifying Proxy settings If your company requires the use of a proxy server before communicating with an FTP site, you must define these proxy settings by clicking on the Proxy button. The Proxy Settings dialog box will be displayed. 1. Select the Proxy Type. USER after login and None are the only two supported options at this time.

  • Page 83: Configuring Printers

    Configuring printers The Scan Station uses the Microsoft “Point and Print” technology for installing print drivers and connecting to network printers. Typically, network printers are attached to print servers which manage the scheduling of print jobs for one or more network printers. These print servers manage print queues for each connected printer and can also deliver and install print drivers to other network PCs or devices.

  • Page 84: Connecting To A Printer Shared By Another Computer On The Network Workgroup

    Connecting to a printer 1. Enter any text that describes the printer in the Description field. shared by another computer on the network workgroup 2. Enter the fully qualified path to the Shared computer and the share name assigned to the printer (e.g., \\mypc\sharedprinter or \\192.168.1.101\sharedprinter).

  • Page 85: Connecting To A Network Printer That Is Directly Connected To The Network

    Connecting to a network This option is more complicated than the other two in that it requires the printer that is directly printer to be shared by a PC on the network at least temporarily, while connected to the network the printer drivers are downloaded and installed on the Scan Station.
  • Page 86 3. On the Ports tab of the Control Panel, write down the exact text that appears on the selected Port value. NOTE: As shown below, this would be “IP_192.168.2.137”. 4. Return to the Configuration Organizer and select or create a printer group and select Edit>Add Item.
  • Page 87 8. Click the Advanced button to display the Advanced dialog box. 9. Enter the fully qualified address to the PC that is sharing the printer (see Step 1) including the share name (e.g. \\workgrouppc\BrotherH). 10. With the information gathered in Steps 1 and 2, enter the driver name and the port name in their respective fields.

  • Page 88: Scan Station Administration Specifics

    5 Scan Station Administration Specifics This chapter provides detailed administrative information about your Scan Station including: • in-depth information regarding Scan As settings, File naming settings and E-mail group settings. • securing your Scan Station and the various password options available.

  • Page 89: File Naming Settings

    File Naming settings The Scan Station offers several ways you can customize how scanned documents are delivered to their final destinations. While in Settings mode you can select the File Name Settings icon which provides three options for naming and delivering your scanned documents: •...

  • Page 90: E-Mail Groups

    Advanced — provides two additional settings that allow you to optionally add a date and time stamp to the resulting scanned file name, and allows the user to interactively name files as they are delivered to each destination. The Add Date and Time Stamp option is the default.

  • Page 91: Securing Your Scan Station

    Because of this protection it is imperative that the password be kept in a safe place and not forgotten. If the password is forgotten, it will require you to contact Kodak Service to unlock the Scan Station. A-61588 July 2008...

  • Page 92: Password Protecting Your Scan Station (User Access)

    Password protecting your Another password protection feature is assigning a 32-character Scan Station (user access) alphanumeric password directly to the Scan Station. This requires any user wanting to use the Scan Station to know the password prior to use. This is intended for use in companies or departments that have sensitive material that they want to prevent being scanned and distributed.

  • Page 93: Updating Your Scan Station

    5. If you start by editing a new configuration file and insert a flash drive after edits have been made, any configuration file on the flash drive will be ignored and not loaded. 6. When saving to any location, if a configuration file is present, you will be asked if it is OK to overwrite the file.
  • Page 94 Scan Station and may occasionally corrupt data files on the Scan Station. This is not recommended. • You can obtain Update packages from the Kodak website or from your Kodak service representative. Update packages will always be a file called KSS100UPDATE.EXE.
  • Page 95 Method 3 — the Scan Station software can be configured to monitor a network folder where configuration files and software updates are installed. To set this up: 1. From the Configuration Organizer Settings mode, select the Advanced icon and click Remote Configuration Settings. From this screen, you can select and define the following values: •...

  • Page 96: Network Configuration Details

    On the defined day of the week and time, the Scan Station checks for the specified folder on the network, and if found, examines the contents of the folder looking for a KSS100.XML file and an optional KSS100UPDATE.EXE file. If the KSS100.XML file is found, the modification date and time will be compared to the last time a configuration was executed on the Scan Station.
  • Page 97 NOTE: Some of the concepts covered in this chapter assume knowledge of Microsoft NT Domains and permissions. Refer to your documentation for Microsoft Windows Server 2000 or Windows Server 2003 for more information. Scan Station user groups — for network domain environments, the administrator should create a user group for all Scan Stations.

  • Page 98: Maintenance

    Scan Station. IMPORTANT: Use only non-flammable cleaners such as those provided through Kodak Parts Services. Do not use household cleaners. Do not use cleaners in confined areas, use with adequate ventilation.

  • Page 99: Cleaning The Rollers

    Cleaning the rollers 1. With a roller cleaning pad, wipe the feed roller from side to side. Rotate the feed rollers to clean the entire surface. IMPORTANT: The roller cleaning pad contains sodium lauryl ether sulfate which can cause eye irritation. Refer to the MSDS for more information.

  • Page 100: Cleaning The Imaging Guides

    Cleaning the imaging 1. Remove dust and debris from this area by using a Staticide wipe or guides a small brush. Be careful not to scratch the imaging guides when cleaning. IMPORTANT: Staticide wipes contain isopropanol which can cause eye irritation and dry skin.

  • Page 101: Replacement Procedures

    Replacement The feed module and USB connector are the only parts that are customer-replacement. procedures Replacing the feed module Degradation of feeder performance, multiple feeds, stoppages, etc. indicate a need to change the feed module. Certain paper types such as carbonless paper or newsprint, or failure to clean regularly, and/or use of non-recommended cleaning solvents can shorten the feed module life.

  • Page 102: Replacing The Usb Connector

    Replacing the USB The USB connector may need periodic replacement due to extended connector use which may be detectable due to repeated flash drive errors. Before changing the USB connector, be sure the USB flash drive itself is not defective. Tools needed: Small Phillips Head Screwdriver.
  • Page 103 5. Open the clamps on the ribbon cable and disconnect the ribbon cable from the button control panel. 6. Rotate the turret about 45 degrees. 7. Loosen the two screws (about 3 turns) on the attachment plate. 8. Remove the turret side cover. A-61588 July 2008...
  • Page 104 9. Unplug the USB cable. 10. Remove the screws from the USB connector and remove it. 11. Attach the new USB cable to the connector and tighten the screws. 12. Connect the USB cable. 13. Slide the turret side cover back into place. Be sure the attachment plate is seated properly.

  • Page 105: Supplies And Consumables

    Description CAT No. Kodak Feed Module 174 7849 Kodak Digital Science Roller Cleaning Pads 853 5981 Kodak Scan Station Portable USB Drive (5-Pack) 125 1842 USB Replacement Connector 844 5306 Staticide Wipes for Kodak Scanners 896 5519 128 0528 Kodak Scan Station Fax Modem NOTE: Items and catalog numbers are subject to change.

  • Page 106: Troubleshooting

    7 Troubleshooting Occasionally you may encounter a situation with your Scan Station where it may not function properly. Refer to the information in this chapter to help you resolve the situation before calling Technical Support. This chapter provides: • A description of the indicator lights and error codes •...

  • Page 107: Clearing A Document Jam

    (e.g., clear a document jam) or power down the Scan Station completely, and turn the Scan Station back on. If the situation persists, contact Kodak Service. Clearing a document If your Scan Station stops scanning due to a document jam, follow the procedures below: 1.

  • Page 108: Saving Error Log Files

    Saving error log files You may be asked by Kodak Service personnel to send the log files as an email attachment for further diagnostics. If you are asked to provide these log files, proceed as follows: 1. Create an administrative configuration file on a new USB flash drive.

  • Page 109: Problem Solving

    Problem solving Use the chart below as a guide to check possible solutions to problems you may encounter when using the Kodak Scan Station 100. Scan Station Issues Possible Solution Regular cleaning and Scan Station maintenance is required to keep documents scanning smoothly and provide optimum image quality.
  • Page 110 Scan Station Issues Possible Solution If you are scanning a document with a reflective area (such as a Image appears to be cut off hologram on a credit card), and this reflective area is fed “face up” and off-center such that it passes over the left-edge sensor, the sensor will be triggered as if it were the end of the page and will result in a cut-off image.
  • Page 111 Network Authentication Issues Possible Solution Domain authentication Check the following to verify for correct connections in a network domain. These settings can be found in Settings mode on the Configuration Organizer, by clicking the Device icon. • Device name • Network username and password •...
  • Page 112 Network Authentication Issues Possible Solution Your network Domain name To find the domain name your Scan Station will use, follow these steps: 1. From a PC logged onto the same network/domain that the Scan Station will use, right click on My Computer and select Properties. 2.
  • Page 113 In this case, you will have to reconfigure the Scan Station with a backup copy of a configuration file. If you are running version 1.5.x.x, call Kodak Support. A-61588 July 2008...
  • Page 114 Scan to Network Share Issues Possible Solution Using another Windows XP or 2000 PC on your network, ping the Unable to scan to network folder NETBIOS computer name of the Share destination. For example, if your destination is \\Servername\Sharename, ping Servername. •...
  • Page 115 Unexpected error while trying to Displayed when trying to change the Scan Station date setting. update the date settings. • If this message is displayed, contact Kodak Support. Unexpected error while trying to Displayed when trying to change the Scan Station time setting.
  • Page 116 Destination not found. Displayed when trying to deliver scanned documents to destinations. • Verify that the selected destination is correct. • If scanning to a network, be sure the folder path is correct. E-mail server error (xxx). Displayed when trying to deliver scanned images to an email server and the server returns an error.
  • Page 117 Displayed when no other error information is available. Additional error codes will appear at the end of the string. • If this message is displayed, contact Kodak Support. Insufficient rights. The Scan Station lacks sufficient rights to access a network resource such as a print server or network folder.
  • Page 118 Displayed Error Possible Solution Indicates an invalid TCP/IP address, such as a DHCP setting is used on a KDSEmbeddedbase.exe error on FIXED TCP/IP network or an incorrectly configured TCP/IP address is display syntaxed incorrectly. • Disconnect the Ethernet cable connection from the Scan Station to the premise wiring/hub/or router, and then reboot the scanner.

  • Page 119: Glossary

    Basically, a configuration file tells the Scan Station who it is, how to scan and where to send the digital files. Configuration Organizer — the software used by users of the Kodak Scan Station 100 to configure the Scan Station and to create personal settings that are typically saved to a USB flash drive.
  • Page 120 NETBIOS Name — also known as the computer name in Microsoft Windows, the NETBIOS name is a unique name for the device. Only 15 characters can be used. NT Domain Server — a Microsoft Windows based server that defines a network domain. A network domain defines a grouping of computers and computer resources such as;...

  • Page 121: Appendix A Specifications

    Appendix A Specifications Recommended daily Up to 1000 pages per day volume Output resolutions 75, 100, 150, 200, 240, 300, 400 and 600 dpi Illumination Fluorescent (cold cathode) Throughput speeds Black and white/grayscale: up to 25 ppm/50 ipm at 200 dpi (portrait, letter-size) Color: up to 25 ppm/40 ipm at 200 dpi Scanning technology...

  • Page 122: Appendix B Warranty - Us And Canada Only

    Appendix B Warranty - US and Canada only Congratulations on the purchase of a Kodak Scan Station 100, Kodak Scan Station 100 Plus or Kodak Scan Station 120EX. Kodak Scan Stations are designed to provide end users with the highest performance and reliability.
  • Page 123 Warranty exclusions Kodak’s Limited Warranty does not apply to a Kodak Scan Station that has been subjected to physical damage after purchase, caused, for example, by casualty, accident, acts of God or transportation, including (a) by a failure to properly package and ship the Scan Station back to Kodak for warranty service in accordance with Kodak’s then current...
  • Page 124 This will assist the Response Center in determining if the problem is the Kodak Scan Station or another component and if the problem can be resolved over the phone. If the Response Center...
  • Page 125 Limited Warranty must obtain a Return Material Authorization number (“RMA”) by calling (800) 822-1414 and within ten (10) business days from the date of issuance of the RMA must return the Kodak Scan Station to the address designated in the RMA at the end user’s own expense and risk, in compliance with Kodak’s current Packaging and...
  • Page 126 (800) 822-1414. Kodak also provides a variety of service programs that may be purchased to assist with the use and care of the Kodak Scan Station. Kodak is committed to providing its customers with quality, performance, reliability and service under the Limited Warranty.
  • Page 127 The AUR provides advance replacement on specific failed or broken Kodak Scan Station. To be eligible to take advantage of the AUR, the eligible purchaser must obtain an RMA number, sign an Advance Replacement Agreement and provide a credit card deposit to secure the replacement product.
  • Page 128 For U.S. Service, Repair and Technical Assistance by Telephone: Telephone technical support is available Monday-Friday between the hours of 5 a.m. to 5 p.m. excluding Kodak holidays. Phone: (800) 822- 1414 For Technical Documentation and FAQ’s available 24 hours a day: Website: www.Kodak.com/go/docimaging...
  • Page 129 Eastman Kodak Company 343 State Street Rochester, NY 14650 U.S.A. © Kodak, 2008. All rights reserved. TM: Kodak...

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