Product Support And Contact Information - Billion MWEB W40 Quick Start Manual

If the problem persists, click the "Setup" button in the top-right corner of the Connections tab.
Select "Connect to the Internet", "Set up my Connection Manually", "Connect using a broadband
connection that is always on", then click "Finish".
Problem Description 4:
The Easy Setup Wizard doesn't seem to respond or doesn't seem to successfully complete the
setup procedure.
Solution:
1) Please temporarily disable all software firewall applications. Norton Internet Security, Bit
Defender, or Trend-Micro's PC-Cillin are all examples of firewall applications that may block the
Easy Setup Wizard from performing its function successfully. (Also remember to re-enable the
application when the Easy Setup Wizard has completed.)
2) If the problem persists, please close the Easy Setup Wizard and launch it again in order to
retry the installation process.

Product Support and Contact Information

Most problems can be solved by referring to the Troubleshooting section in the User Manual on
your installation CD. If you cannot resolve the problem, please contact MWEB's Technical
Support team on 0860 11 22 52 or 082 161 00, or e-mail technic@mweb.com.
Our Technical Support call centre is open from 8 AM to 10 PM on weekdays/Saturdays, and from
10 AM to 10 PM on Sundays and public holidays.
Windows 98, Windows NT, Windows 2000, Windows Me, Windows XP and Windows Vista are
registered Trademarks of Microsoft.
MW/W40 V4.0A-090115
Quick Start Guide
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