Configuring Call Recording Rules
To exclude certain types of calls from being recorded, click the Recording Rules button in the call
recorder configuration screen.
Extensions, DDI's, Callers, Trunks and Users can all be included or excluded from being recorded as
required. Add devices to the selected list and choose 'Do Not record the selected devices' or 'Only
record the selected extensions.' You can also decide if to include incoming only, outgoing calls only
or both.