On the next step of the installation wizard, there are two options to choose from, workgroup or
domain. When live calls are being recorded, they are placed in a folder called the 'tmp' folder on the
call recording server. Encryption can be enabled on this folder so that while calls are stored in the
tmp folder, they are encrypted. If the PC is part of a Windows Domain then the EFS certificate issued
to the tmp folder can either become randomly invalid or after 3 years of being issued expire.
During the install, if you select Workgroup then encryption of the tmp folder will be enabled. By
selecting Domain, encryption on the tmp folder will be disabled.
To prevent the possibility of any potential problems with encryption on the tmp folder, select Domain
during the install. By selecting this option, the final audio files are always encrypted before they are
available for playback. Encryption on the tmp folder can be disabled manually, details are available
later in the manual.
At the License Agreement window, read the license agreement. To continue, click 'I accept the
license agreement' and click next.