Compatibility Of Sense And Mycalls - NEC Univerge SV8100 SL1000 Installation Manual

and not USB 1.1. USB web cams or USB video devices should not be connected to the same USB
controller as the call recording units. Additional USB controller cards can be installed if required.

Compatibility of Sense and MyCalls

Sense 2.6.2 uses a stronger, more complex 'SA' password that is different to what was in previous
versions of Sense. The password previously used was a weaker password and could potentially halt
the installation package if a password policy had been implemented on the PC sense was being
installed on to. MyCalls has to be aware of this password for when it is playing back calls from the
sense database. If a site is upgraded from an older version of Sense to 2.6.2 then it will keep on
using the same weaker SA password as before.
For that reason Sense 2.6.2 can only be used with MyCalls 2.5 and above, for versions 2.5 and 3.0
service packs have to be installed in order for MyCalls to use the strong password. For MyCalls 2.5,
service pack 3 or above should be installed and for MyCalls 3.0 service pack 1 or above should be
used. The services packs must be applied to the MyCalls server and client.
MyCalls 2.5 SP3 and 3.0 SP1 are both compatible with the strong and weak passwords so can be
used with any version of Sense.