Go Button Is Unavailable; Searching For Service - Sierra Wireless AirCard 595U User Manual

Sprint mobile broadband usb modem
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GO Button Is Unavailable

Ensure the Sprint Mobile Broadband USB modem is properly inserted, not locked
(page 51), and not powered off (page 38).
If Sprint Connection Manager displays "Searching for service" for a long period of
time (for example, several minutes), see "Searching for Service" below.
If Roam Mode is set to Sprint, ensure you are not roaming, or change the setting
(page 65). (You may be subject to roaming rates.)

Searching for Service

If Sprint Connection Manager displays "Searching for service" for a long period of
time (for example, several minutes), try one of the following:
Try reorienting your computer, or try adjusting the angle of the device's USB
connector (see the picture on page 18).
If you are inside a building or near a structure that may be blocking the signal,
change the position or location of your computer.
If Roam Mode is set to Sprint, ensure you are within the network coverage area,
or change the Roam Mode setting. (You may be subject to roaming rates.)
If Roam Mode is set to Roam Only, ensure you are roaming, or change the Roam
Mode setting.
If Network Mode is set to 1X Only, and only 1xEV-DO coverage is available, either
move to an area that has 1X coverage, or change the setting to Automatic or
1xEV-DO Only.
If Network Mode is set to 1xEV-DO Only, and only 1X coverage is available, either
move to an area that has 1xEV-DO coverage, or change the setting to Automatic
or 1X Only.
Check with Sprint — a network or account problem may be preventing the
Sprint Mobile Broadband USB modem from obtaining service.
82
Section 3F: Troubleshooting Tips

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