Sprint Location Services Don't Seem To Be Available
If the menus or windows related to Sprint Location Services are unavailable in
Sprint Connection Manager:
In the Settings window (page 60), check whether the drop-down list has a
Sprint Location Services option.
If the drop-down list does not have the Sprint Location Services option, then your
account, your device, or both are not configured to support Sprint Location
Services; contact Sprint Customer Service (page 28).
If the drop-down list has the Sprint Location Services option, select it and ensure
that Enable Location on Device and Display 'Location & Search Services' on the menu
are selected.
Could Not Prepare Data Services
See "Unable To Prepare Data Services" (page 84).
Unable To Prepare Data Services
Note:
The message may appear as "Could not prepare data services. Please contact..."
The Sprint Mobile Broadband USB modem was unable to access the IOTA server to
obtain data account parameters for you. This may be because the signal strength
is poor or because the IOTA server is not responding.
Confirm you have sufficient signal strength. Try the actions listed for "Searching
for Service" (page 82).
Contact Sprint for assistance (page 28).
This message may indicate that your system does not support 128-bit encryption
for high-security access to data provisioning. You will not be able to complete the
activation of data services until you upgrade your system's security. (See "High
Encryption Requirements" on page 9.)
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Section 3F: Troubleshooting Tips