Sierra Wireless AirCard 550PCS Connection Card User Manual
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Sierra Wireless AirCard 550PCS Connection Card User Manual

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User's Guide
TM
PCS Connection Card
by Sierra Wireless
®
AirCard
550

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  • Page 1 User’s Guide PCS Connection Card by Sierra Wireless ® AirCard...
  • Page 2 Copyright © 2002 Sprint Spectrum L.P. All rights reserved. No reproduction in whole or in part allowed without prior written approval. Sprint, the diamond logo and all other trademarks listed herein are registered trade marks of Sprint Communications Company, L.P., used under license.

  • Page 3: Table Of Contents

    Table of Contents Welcome to Sprint ........i Introduction to this User’s Guide.
  • Page 4 SECTION 3: Using the PCS Connection Card....... . 33 3A.The PCS Connection ManagerSM Window and Indicators ..35 The PCS Connection Manager .
  • Page 5 Options… ..........76 Sounds Tab.
  • Page 6 SECTION 4: PCS Vision ......125 4A.PCS VisionSM ..........127 Browsing the Web With Your PCS Connection Card .

  • Page 7: Welcome To Sprint

    Welcome to Sprint print built the largest all-digital, all-PCS nationwide network with advanced multimedia services, reaching more than 230 million people for clarity you can see and hear. We built our network to give you what we believe you really want from a wireless phone, clear sound, private conversations, and time-saving features.

  • Page 9: Introduction To This User's Guide

    Introduction to this User’s Guide his User’s Guide introduces you to all the features of your new PCS Connection Card . It’s divided into six sections: Section 1: PCS Connection Card Basics Section 2: Installing the PCS Connection Card Section 3: Using the PCS Connection Card Section 4: PCS Vision Section 5: Technical Specifications &...

  • Page 11: Section 1: Pcs Connection Card Basics

    S e c t i o n 1 PCS Connection Card Basics Section 1 PCS Connection Card Basics...

  • Page 13: Introducing The Pcs Connection Cardtm

    S e c t i o n 1 A Introducing the PCS Connection Card In This Section A Network Card and a Phone Package Contents About this Guide his section introduces the basic features and functions of your PCS Connection Card, what is included with your card and how to use this guide to get you started.

  • Page 14: Your Pcs Connection Card

    Your PCS Connection Card The PCS Connection Card fits into a standard Type II PC Card slot (available on most notebook PCs, Handheld PCS and, through an accessory, on Pocket PCs) and functions as a wireless network card and a mobile phone. This card allows you to: Access your corporate network Send and receive email...

  • Page 15: A Network Card And A Phone

    Software, and this user guide Quick reference card If you want to use the PCS Connection Card to make voice calls, a headset is necessary. See the Sierra Wireless Web site, , for a listing of approved headsets that www.sierrawireless.com will work with your card.

  • Page 16: About This Guide

    About This Guide This user guide is designed to provide you with all the information you need to install and use your PCS Connection Card. Section 1 (which you are reading) gives you an overview of the card, providing the background information that is the basis for understanding the following sections.

  • Page 17: Getting Startedwith Your

    S e c t i o n 1 B Getting StartedWith Your PCS Connection Card In This Section The PCS Connection Card Software Activating and Configuring Your Account Care and Maintenance his section outlines the basics of getting started with your PCS Connection Card, including installing the PCS Connection Manager Software and inserting and...

  • Page 18: Getting Started

    Getting Started Before you can begin using the PCS Connection Card, you must: 1. Install the PCS Connection Manager Software. 2. Activate your PCS Account and configure the PCS Connection Card to use your account, unless the card has been pre-activated. The PCS Connection Card Software The PCS Connection Card comes with this software: PCS Connection Manager, which allows you to manage...
  • Page 19 Your PCS Connection Card’s ESN (electronic serial number) The ESN is printed on the card’s label and can also be displayed during the installation process. A pen and paper to write down your account information During this call, PCS Customer Service Solutions will help you select your service plan and guide you through the activation process.

  • Page 20: Care And Maintenance

    Care and Maintenance As with any electronic device, the PCS Connection Card must be handled with care to ensure reliable operation. Follow these guidelines in using and storing the card: Do not apply adhesive labels to the card. This may cause the card to become jammed inside the card slot.

  • Page 21: Section 2: Installing The Pcs Connection Card

    S e c t i o n 2 Installing the PCS Connection Card Section 2 Installing the PCS Connection Card...

  • Page 23: Installation On Notebook Pcs

    S e c t i o n 2 A Installation on Notebook PCs In This Section System Requirements Installing the PCS Connection Manager Software Inserting and Removing the Card Configuring Your Account his chapter guides you through the steps necessary to install your PCS Connection Card and make it operational on a notebook PC.

  • Page 24: Getting Started

    Getting Started Before you can use your PCS Connection Card, you must first: 1. Install the PCS Connection Manager Software, located on the Installation CD, onto your computer. This process is described in detail starting on page 15 for Windows 98 SE, ME, and 2000, and on page 17 for Windows XP .

  • Page 25: Installing The Pcs Connection Managersm Software

    To install the PCS Connection Card, you require these system resources: Table 1: System Resource Requirements 1 Type II PCMCIA (PC Card) slot Card slots 1 available Communications ports CD-ROM Disk drive 1 IRQ, 40 bytes I/O space I/O resources 32 MB Memory 7 MB...
  • Page 26 2. If the CD does not auto-start, select Start > Run and enter d:\launch.exe where d is the drive letter of your CD-ROM drive. 3. From the CD start-up window, select notebook installation and documentation and then notebook software installation ®...

  • Page 27: Installing The Pcs Connection Manager Software (Windows Xp)

    7. Click OK when you are prompted to insert the PCS Connection Card. Attach the antenna and insert the card into your PC Card slot. Note for Windows 98 and Me Users: If your computer has a built-in network adapter, your computer may appear to have stopped responding during the card detection process.
  • Page 28 2. If the CD does not auto-start, select Start > Run and enter d:\launch.exe where d is the drive letter of your CD-ROM drive. 3. From the CD start-up window, select notebook installation and documentation and then notebook software installation to launch the InstallShield Wizard.

  • Page 29: Inserting And Removing The Pcs Connection Card

    Installing the PCS Connection Card driver. 1. Attach the antenna to the PCS Connection Card and, with the label facing up, carefully insert the card into your PC Card slot. Windows should detect that a new device has been inserted and launch the wizard that guides you through the driver installation.

  • Page 30: Activating Your Pcs Connection Card

    end of the card, should be inserted directly into the computer’s PC Card slot. Note: The PCS Connection Card should fit snugly, but you should be able to insert or remove it easily from your computer’s PC Card slot. When you insert the card, the following should occur: If sound effects are enabled, the PC beeps.
  • Page 31 PCS Connection Manager Software. Double- click the shortcut icon on your desktop or select Start > Programs > Sierra Wireless> AirCard 550 > PCS Connection Manager for AirCard 550. 3. From the PCS Connection Manager, launch the Activation Wizard by selecting MENU >...
  • Page 32 your first data connection, the card will use IOTA (Internet Over The Air) to obtain and activate your data services. This account setup is performed for you by making a data connection to the PCS Vision network and using a secure (encrypted) Internet connection to download account parameters to the AirCard 550 PCS Connection Card.

  • Page 33: Installation On Handheld And Pocket Pcs

    S e c t i o n 2 B Installation on Handheld and Pocket PCs In This Section System Requirements Installing the PCS Connection Manager Software Inserting and Removing the PCS Connection Card Configuring Your Account his chapter guides you through the steps necessary to install your PCS Connection Card and make it operational on a Handheld or Pocket PC.

  • Page 34: Getting Started

    Getting Started Since software cannot be installed directly to a Handheld/ Pocket PC, you require a desktop or notebook computer to function as a “host”. The installation, activation, and configuration process follows these steps: 1. Install the software to the host. 2.
  • Page 35 Special Note for Pocket PC Users: To function properly with IOTA protocol, the PCS Connection Card requires support for high-security 128-bit encryption. If the installer does not detect high-security support on your system, a warning will appear instructing you to install Microsoft High Encryption Pack for Pocket PC.

  • Page 36: Installing The Pcs Connection Managersm Software

    Handheld PC Internet Explorer to support high encryption. Follow the onscreen instructions to update your system. Installing the PCS Connection Manager Software To install the software, you can either: Connect the host and the Handheld/Pocket PC before you install the software to the host. (In this case, you are prompted to initiate the download as soon as the software installation is complete.) –...
  • Page 37 4. Use the Next and Back buttons to navigate through the wizard noting the following: You must indicate your acceptance of the terms of the license agreement by clicking Yes to proceed with the installation. Using the default settings for the Destination Location and Program Folder is recommended unless you have special requirements and an advanced understanding of PC configuration.

  • Page 38: Inserting And Removing The Pcs Connection Card

    Align the infrared port on your Handheld PC with an infrared port on your host PC. ActiveSync should launch automatically when the host and Handheld/Pocket PC are connected. Note: If you are unable to establish a connection, launch ActiveSync from the Start menu and use the online help in ActiveSync.

  • Page 39: Activating Your Pcs Connection Card

    3. With the Sprint label facing towards the front of the Pocket PC, insert the network card into the slot at the top of the jacket. To insert the PCS Connection Card into a Handheld PC: 1. Attach the antenna to the circular copper connector on the end of the card.
  • Page 40 PCS Connection Manager Software. Double- click the shortcut icon on your desktop or select Start > Programs > Sierra Wireless> AirCard 550 > PCS Connection Manager for AirCard 550. 3. From the PCS Connection Manager, launch the Activation Wizard by selecting MENU >...
  • Page 41 After this first activation, there may be changes to your account that will require updating parameters in the AirCard 550 PCS Connection Card. If this is needed you can select TOOLS > Data Provisioning to have the PCS Connection Card retrieve the updates to your data services account. On completion of this step, the card is ready for use.

  • Page 43: Section 3: Using The Pcs Connection Card

    S e c t i o n 3 Using the PCS Connection Card Section 3 Using the PCS Connection Card...

  • Page 45: The Pcs Connection Managersm Window And Indicators

    S e c t i o n 3 A The PCS Connection Manager Window and Indicators In This Section The PCS Connection Manager Getting Help Components of the PCS Connection Manager window Menu items Taskbar icons his chapter outlines the PCS Connection Manager interface for your PCS Connection Card, including the components of the main window, button usage, taskbar icons and more.

  • Page 46: The Pcs Connection Manager

    On a notebook PC, you can launch the PCS Connection Manager Software by: Double clicking the icon on your desktop Selecting Start > Programs > Sierra Wireless> AirCard 550 > PCS Connection Manager for AirCard 550 On a Handheld/Pocket PC, you can launch the PCS Connection Manager Software by selecting Start >...

  • Page 47: Getting Help

    On Pocket PCs, when you open another application, the card software remains running although it is not visible. Windows CE manages your applications, shutting down applications that are not being used in order to save memory. It should not be necessary to close the card software, but you can close the software by tapping CTRL + Q on the soft keyboard.
  • Page 48 Notebook / Handheld PCs Indicator area Establish/cancel Message area a connection Minimize Keypad button button Close button Pocket PCs Message area Indicator area Establish/cancel a connection Section 3: Using the PCS Connection Card 3A: The PCS Connection Manager Window and Indicators...

  • Page 49: Displaying The Menu Items

    Displaying the Menu Items The menus are described in detail in "Menu Options" on page Notebook / Handheld PC: The MENU Button To display the menu items, click the MENU button located in the lower left corner of the PCS Connection Manager window.

  • Page 50: Message Area

    Message Area Notebook and Handheld PCs Pocket PCs Description The message area displays one of these messages: Ready to Connect indicates that you have a network connection but there is no call in progress. Dialing indicates that the PCS Connection Card is attempting to connect to a phone number.
  • Page 51 Voice Call From… indicates that an incoming voice call is in progress. Roam Call From … indicates that an incoming voice call is in progress and you are roaming. … New Missed Call(s) indicates that you received a call (or calls) that you failed to answer.

  • Page 52: Indicator Area

    Indicator Area Notebook / Handheld PCs Pocket PCs The indicator area displays icons that notify you when you receive messages and indicate whether certain options and features are enabled. Section 3: Using the PCS Connection Card 3A: The PCS Connection Manager Window and Indicators...
  • Page 53 Table 1: Indicator Area Icons Icon Meaning Note: This icon is displayed only when voice and data services are available. The Signal Strength indicator uses bars to show the intensity of the radio signal. The number of bars increases as signal strength increases to a maximum of four bars.
  • Page 54 Table 1: Indicator Area Icons (Continued) Icon Meaning You have unread Web messages. If the indicator is blinking, you have one or more urgent or important unread Web messages. To display the Web Messaging window (in which the messages are displayed), select >...
  • Page 55 Table 1: Indicator Area Icons (Continued) Icon Meaning When the Transmit/Receive icon is gray, the PCS Vision data connection is dormant. For more information, see page 52. When the Transmit/Receive icon is crossed out, PCS Vision service is not available. Note: This icon is displayed only when voice and data services are available.

  • Page 56: Go Button

    GO Button The GO button is used to establish and cancel a connection. The text on the button changes during different connection stages: GO – Ready to establish a connection. Click the button to start a connection (if a default connection is defined), or to display a list from which you can select a connection (if more than one connection is defined and there is no default set).
  • Page 57 Status Icons Table 2: Status Area Icons Icon Meaning You are in service on the CDMA network but have no active voice or data connection. You have an active voice or data connection. You missed (failed to answer) an incoming call. You can view the number of the caller in the Call Log.

  • Page 59: Data Connections

    S e c t i o n 3 B Data Connections In This Section Basic Data Connection Information PCS Vision Connections his section provides an overview of the high-speed data connection available through your PCS Connection Card and how best to take advantage of the card’s versatility. Section 3: Using the PCS Connection Card 3B: Data Connections...

  • Page 60: The Basics

    The Basics The GO button on the PCS Connection Manager window is used to launch data connections for any of these purposes: Browsing the Internet Sending and receiving email Uploading and downloading files (FTP) The PCS Connection Card functions as a network card using a PCS Vision data connection.

  • Page 61: Pcs Vision (High-Speed) Connections

    PCS Vision (High-Speed) Connections Important: If the following icon appears in the indicator area of the PCS Connection Manager window, you do not currently have PCS Vision service and cannot make a connection: At installation, the PCS Vision connection profile is created for you by the Connection Manager, and it is set as the default connection.

  • Page 62: Dormant Connection

    Dormant Connection The PCS Connection Card is “active” during PCS Vision connections when data transmission is occurring. If data transmission over the network stops for a period of time, the card becomes “dormant”. The period of inactivity that causes the card to become dormant is set by Sprint and is always less than one minute.

  • Page 63: Voice Connections

    S e c t i o n 3 C Voice Connections In This Section The Keypad Outgoing Calls Incoming Calls Voicemail ou can use your PCS Connection Card to transform your notebook or pocket PC into a mobile phone simply by connecting a headset to the card and using the PCS Connection Manager interface to place and receive voice calls.

  • Page 64: Voice Connection Features

    Voice Connection Features The PCS Connection Card offers many convenient voice features: The volume control allows you to adjust the headset volume. Selecting the TALK button allows you to redial the previously dialed number. Any-Key Answer allows you to answer an incoming call by pressing any button on the keypad (except END, BACK, or the volume control).

  • Page 65: Using The Keypad

    Using the Keypad The keypad is used to answer and place voice calls. The keypad performs the same functions as the keypad on a mobile phone. Tip: You can store frequently dialed numbers in the Phone Book and dial directly from the Phone Book window instead of entering the number on the keypad.
  • Page 66 Open/close Volume control the keypad Place and answer calls Clear a number End a call; you’ve entered clear status messages Section 3: Using the PCS Connection Card 3C: Voice Connections...
  • Page 67 Pocket PC The keypad is displayed when you tap Tools > Voice Call. Volume control Place and answer calls End a call; Clear a number clear status you’ve entered messages Note: When KeyGuard is on, clicking the buttons on the keypad has no effect.
  • Page 68 Table 3: The PCS Connection Manager Keypad Keypad Buttons Function Enter the digits (and other characters) you want 0-9, #, to dial. The numbers are displayed in the (or the same keys on message area until you press , or TALK BACK your keyboard)

  • Page 69: Outgoing Calls

    Outgoing Calls To initiate a call: 1. Connect a headset to the card, if one is not already connected. 2. If the keypad is not displayed, then: Notebook / Handheld PC: click the keypad button. Pocket PC: tap Tools > Voice Call. 3.

  • Page 70: Incoming Calls

    Incoming Calls When you receive an incoming call: A sound is played, unless the Silent Ringer feature is enabled. The keypad is displayed. If you have Caller ID, the phone number and, if available, the name of the caller are displayed. If you are roaming and Call Guard is enabled (page 92), then the card beeps and a screen appears, stating that a roaming rate applies.

  • Page 71: Voicemail

    Voicemail Incoming calls may be put through to your voicemail box, if: A calls arrives while you have an active data connection, You do not answer an incoming voice call When you have new voicemail: The following icons are displayed: in the indicator area, and in the status area (page 47)

  • Page 73: Menu Options

    S e c t i o n 3 D Menu Options In This Section Overview of Menu Items Description of Menu Items his chapter provides an overview and brief description of each menu option you may encounter while using your PCS Connection Card and PCS Connection Manager Software.

  • Page 74: Overview Of Menu Items

    Overview of menu items The following table outlines the various menu items and provides a brief description and directions on where in this guide to find more detailed information about the item. Table 4: Menu Items Menu item Description For more information, see: Establish a data connection.

  • Page 75: Web Messaging

    Table 4: Menu Items (Continued) Menu item Description For more information, see: View the online Help. Page 92 Help Topics (Notebook and (Notebook Handheld) Page 93 (Handheld View the online Help. Page 93 Start > Help (Pocket PC) View information about the Page 93 About card software and hardware.
  • Page 76 To read messages: 1. Select MENU > Wireless Web Messaging to display the Web Messaging window. The message header is displayed in the top of the screen (notebooks and Pocket PCs) or on the left side of the win- dow (Handheld PCs), showing the address or phone num- ber from which the message was sent, the beginning of the message, and the callback number.

  • Page 77: Exiting The Web Messaging Window

    Note: The Call back sender menu option is only available if the message includes a valid callback number. To add the sender of a message to your phone book: 1. Select the message header. 2. Select Edit > Add Contact to Phonebook or, on notebook PCs, right-click the message header and select Add Contact to Phonebook.

  • Page 78: Adding A Record To The Phone Book

    Adding a Record to the Phone Book To add a record to the phone book: 1. In the PhoneBook window, select Add New Contact, or right-click any existing record and select Add New Contact. 2. In the Contact Properties window, enter the person’s name and phone numbers and/or email addresses.

  • Page 79: Synchronizing Your Phone Book With Microsoft Outlook

    ® ® Synchronizing Your Phone Book With Microsoft Outlook Manually Synchronizing Your Phone Book Entries With Outlook To manually synchronize your phone book entries and Outlook: 1. Ensure you are online (that is, connected to your Outlook server). 2. From the PhoneBook window of the PCS Connection Manager Software, click File >...
  • Page 80 (“Checkbox” refers to the “Outlook Synchronization (Contacts only)” checkbox.) Table 5: Synchronization of Outlook and Your Phone Book Checkbox You change When you Then Outlook and your phone book become synchronized: Selected Phone book Online Automatically, immediately. PCS Connect ion Manager Selected Contacts in Online...

  • Page 81: Phone Book (Handheld/Pocket Pc)

    Phone Book (Handheld/Pocket PC) The phone book is an interface to the Contacts screen of the Pocket Outlook program. Any contact information you enter in Outlook is accessible through the phone book in the PCS Connection Manager Software. (You cannot add contact information directly to the phone book of the PCS Connection Manager.) Note:...
  • Page 82 For each message, the Call Log displays: The call direction (see Table 6: Call Direction Icons on page 72) The phone number of the caller (for incoming calls), or the phone number that you dialed (for outgoing calls) The date and time the call was made or received The name of the caller (for incoming calls), or the name of the person called (for outgoing calls), if available...
  • Page 83 Saving to a Text File To save the information in the Call Log to a text file: 1. Select File > Save As…. 2. Use the Save As dialog box to select a location and name for the file and click Save. Adding an Entry To add an entry to the phone book: 1.

  • Page 84: Keyguard

    Tip: Clicking All Types in the VIEW menu causes all incoming, outgoing, and missed calls to be displayed. Clicking All Logs in the VIEW menu causes all voice and data calls to be displayed. Sorting the Calls To sort the calls: 1.

  • Page 85: Data Provisioning

    Data Provisioning Data Provisioning is a feature that performs account setup for you by making a data connection to the PCS Vision network and using a secure (128-bit encryption) Internet connection to download account parameters to the PCS Connection Card. (This feature is also known as IOTA (Internet Over The Air) Provisioning.) When you activate your PCS Connection Card using the Activation Wizard, the card is ready to make and receive voice...

  • Page 86: Options

    Options… The Options window allows you to configure the PCS Connection Manager Software to suit your preferences. In the Options window you can: Enable and disable several features, including Auto- Answer, Any-Key Answer, Auto-Connect, Web Message Expiry, and the Lock Code. Select whether certain warning messages are displayed to warn you of circumstances such as your data connection being lost.

  • Page 87: Sounds Tab

    Sounds Tab Table 7: Sounds Tab Options Field Description This field allows you to enable and disable Enable all sounds. When this box is checked, you have the option of individually enabling and disabling the Call Alert, Incoming Call, New Web Message, and New Voice mail sounds.
  • Page 88 Table 7: Sounds Tab Options (Continued) Field Description This field allows you to select whether a Incoming Call sound is played when you receive a call. When this is disabled, the Silent Ringer icon is displayed in the indicator area The only notification you will then have of an incoming voice call is the “Voice Call From …”...
  • Page 89 Table 7: Sounds Tab Options (Continued) Field Description This field allows you to select whether a New Voicemail sound is played when a new voicemail message arrives. When this is enabled, a sound is played when voicemail arrives. When disabled, no sound is played.

  • Page 90: Security Tab

    Security Tab Tip: Locking the PCS Connection Card does not prevent you from dialing 911. Table 8: Security Tab Options Field Description The Lock Code feature can be used to Lock modem prevent others from using your card and your account. When the Lock Code is enabled, you are prompted to enter a code any time the PCS Connection Manager is launched.
  • Page 91 Table 8: Security Tab Options (Continued) Field Description This button allows you to set a new lock Change Lock Code code. To change the lock code: 1. Tap the button. Change Lock Code 2. Enter your existing lock code (the last four digits of your phone number unless you have changed it) at the prompt and tap...

  • Page 92: Voice Tab

    Voice Tab Table 9: Voice Tab Options Field Description This field allows you to enable and disable Auto-Answer Incoming Calls the Auto-Answer feature. To disable the feature, select from the drop-down menu. To enable the feature, select the number of rings after which the PCS Connection Manager Software automatically answers the voice call.
  • Page 93 Table 9: Voice Tab Options (Continued) Field Description This field allows you to enable and disable Any-Key Answer the Any-Key Answer feature. When enabled, you can answer an incoming call by clicking any button on the keypad except . On the BACK Pocket PC, you can also use any of the four application buttons.
  • Page 94 Table 9: Voice Tab Options (Continued) Field Description When travelling, dialing your phone book Prefix all Voice calls with ‘1’ entries may not work without prefixing the number with the North American long distance code "1". By setting this option, the PCS Connection Card will automatically insert a “1”...
  • Page 95 Table 9: Voice Tab Options (Continued) Field Description When DTMF mute is enabled, there is no Mute audible tone while the card dials. Use the check box to enable and disable the feature. (Sound is muted when checked.) This field allows you to enable and disable Minute Alert the Minute Alert feature.

  • Page 96: Messaging Tab

    Messaging Tab Table 10: Messaging Tab Options Field Description This feature allows for the automatic Incoming: Automatically delete deletion of Web messages that have been in your Inbox for a specified amount of time. The Web messaging feature is described in detail beginning on page 65. To disable automatic deletion of messages, select from the drop-...
  • Page 97 Table 10: Messaging Tab Options (Continued) Field Description When you retrieve voicemail, the network Clear Indicator normally informs the modem. However, if the network notification is missed, the card may show an indicator when you have no new messages. Use this button to clear the indicator (reset it to zero).

  • Page 98: General Tab

    General Tab Table 11: General Tab Options Field Description [Not implemented at this time. For future Data Call Inactivity Timeout: Disconnect development.] The Inactivity Timeout terminates your data connections automatically when the card is inactive for the amount of time you specify here. (The card is inactive when no data transmission is occurring.) Select to disable the...
  • Page 99 Table 11: General Tab Options (Continued) Field Description A TTY (TeleTYpewriter) is a device for TTY Mode people with hearing and speech impairments. The device allows people to communicate over phone systems using a typewriter-like keyboard. When TTY Mode is set to any value besides , you can attach a TTY device to the headset connector and use a TTY device with the PCS Connection Card.
  • Page 100 Table 11: General Tab Options (Continued) Field Description All PCS have an internal clock called the Update System Clock with CDMA time during start-up system clock. Depending on your configuration, the time according to this clock is usually displayed: (Notebook/Handheld PCs) in the status area, in the lower right corner of your screen (Pocket PCs) On the Today page, in...

  • Page 101: Display Tab

    Display Tab Table 12: Display Tab Options Field Description You can set the PCS Connection Manager Restore previous position on startup window to "remember" its position on the screen; next time you run the PCS Connection Manager, the window will open in the same location on your screen.

  • Page 102: Online Help

    Table 12: Display Tab Options (Continued) Field Description When this feature is enabled, a warning Data connection lost message is displayed any time you lose your data connection. Use the check box to enable and disable this feature. (The feature is enabled when checked.) The field allows you to enable and disable Call Guard...

  • Page 103: Help Topics (Handheld Pc)

    typing the first few letters in the field at the top, or use the scroll bars to scan the list of entries. When you locate an entry you want to display, highlight the entry and click Display. In the Find window, select a radio button to generate a database.
  • Page 104 The version of the bootloader (a component of the firmware) in use On notebook PCs, if you have an Internet connection, you can go to the Sierra Wireless Web site by clicking the button. www.sierrawireless.com Section 3: Using the PCS Connection Card...

  • Page 105: The Network Adapter Manager (Notebooks Only)

    S e c t i o n 3 E The Network Adapter Manager (Notebooks Only) In This Section Windows 98 SE and Me Windows 2000 and XP On-Line Help and Version Information Closing the Network Adapter Manager his chapter outlines the functionality of the built-in Network Adapter Manager during active PCS Vision connections using your PCS Connection Card , when more...

  • Page 106: The Basics

    The Basics The PCS Connection Card comes with an application, called the Network Adapter Manager, that is designed to manage multiple network interface cards on notebook PCs. To understand the purpose of the Network Adapter Manager, it is necessary to understand that the card behaves differently for each type of connection.

  • Page 107: Windows 98 Se And Me

    Depending on which card is primary, the Network Adapter Manager displays one of these icons: AirCard 300 is the primary network card AirCard 400 is the primary network card PCS Connection Card is the primary network card LAN card is the primary network card No network card is inserted (This icon is always displayed in Windows 2000, except during PCS Vision connections.)

  • Page 108: Windows 2000 And Xp

    The Network Adapter Manager also has a menu through which you can switch primary cards. To switch cards: 1. Right click the Network Adapter Manager icon in the status area to display the shortcut menu. 2. Select the card you want to use as the primary card from the menu.

  • Page 109: On-Line Help And Version Information

    transmission speed. If you then want to take the computer to another location, you can stop the Ethernet card (see below), disconnect the cable to the Ethernet card, and Windows 2000/XP automatically begins routing network traffic through the PCS Connection Card. Since Windows 2000/XP has this enhanced method of handling multiple PC Cards, the Network Adapter Manager does not allow you to switch cards from the shortcut menu in...

  • Page 111: Troubleshooting Tips

    S e c t i o n 3 F Troubleshooting Tips (Notebook PC) In This Section Problem Causes and Solutions Reinstalling the PCS Connection Card Driver Resolving Resource Conflicts his section provides assistance in diagnosing and solving many common problems you may experience while using your PCS Connection Card with your notebook PC.

  • Page 112: Problem Causes And Suggestions

    Problem Causes and Suggestions When properly installed, the PCS Connection Card is a highly reliable product. Most problems are caused by one of these issues: The wrong driver has been installed. System resources required by the card are in use by other devices.
  • Page 113 Error: When Clicking the Keypad, Nothing Happens Possible Causes Suggestions KeyGuard is on. Turn KeyGuard off. See page 74. • • Error: Not In Service The PCS Connection Manager Software displays the message “Not in service”. Possible Causes Suggestions Inadequate signal strength may Verify that you are within the Sprint Nationwide PCS Network.
  • Page 114 Error: Connection Seems Slow When you have a both a PCS Connection Card and an AirCard 300 in your computer, the data connection seems quite slow. Possible Causes Suggestions Under some operating systems, if both Before you use the cards are inserted, then the path that the PCS Connection Card, eject Internet Protocol (IP) traffic will take is the AirCard 300 from your...

  • Page 115: Reinstalling The Pcs Connection Card Driver

    “+” sign to the left of Modems.) The card should have 3 entries: The card should display under Multifunction adapters as Sierra Wireless AirCard 550 PC Card Parent. The card should display under Modems as Sierra Wireless AirCard 550 Modem.

  • Page 116: Windows 2000

    Replacing the Driver 1. If the installation CD is not already in your CD-ROM drive, insert it. If the CD start-up menu appears, use the exit option in the lower left corner of the screen to exit the menu. 2. Under Network adapters, click the PCS Connection Card entry.
  • Page 117 If the CD start-up menu appears, use the exit option in the lower left corner of the screen to exit the menu. 2. Right click Sierra Wireless AirCard 550 PC Card Parent (or the card listing under Multifunction adapters) to display a pop-up menu.

  • Page 118: Windows Me

    “+” sign to the left of Modems.) The card should have 3 entries: The card should display under Multifunction adapters as Sierra Wireless AirCard 550 PC Card Parent. The card should display under Modems as Sierra Wireless AirCard 550 Modem.
  • Page 119 2. Click to select Sierra Wireless AirCard 550 PC Card Parent (or the PCS Connection Card listing under Multi-function adapters). 3. Click the Properties button. 4. Click the Driver tab. 5. Click the Update Driver button to launch the Update Device Driver Wizard.

  • Page 120: Windows Xp

    You can identify the entries for the PCS Connection Card by observing which entries are affected when you eject and reinsert the card. Right click Sierra Wireless Air- Card 550 PC Card Parent (or the PCS Connection Card listing under Multifunction adapters) to display a pop-up menu.

  • Page 121: Resolving Resource Conflicts

    Installing the Windows XP PCS Connection Card Driver 1. If the installation CD is not already in your CD-ROM drive, insert it. If the CD start-up menu appears, use the exit option in the lower left corner of the screen to exit the menu.

  • Page 122: Windows 98 Se

    3. In the Control Panel Device Manager window, open the Multifunction Adapters tree by clicking the “+” sign to its left. 4. Highlight the Sierra Wireless AirCard 550 PC Card Parent. 5. Click the Remove button. 6. Confirm that you want to remove the driver by clicking 7.

  • Page 123: Windows 2000

    Windows should then reinstall the driver for your PCS Connection Card. If the Add New Hardware Wizard is launched, follow the installation below. 1. Click Next on the first window of the Add New Hardware Wizard to proceed to the next window. 2.
  • Page 124 3. In the Control Panel Device Manager window, expand the Multifunction adapters tree by clicking the “+” sign to its left. 4. Right click Sierra Wireless AirCard 550 PC Card Parent. 5. Select Properties in the pop-up menu to open the Properties window.

  • Page 125: Windows Me

    3. In the Control Panel Device Manager window, expand the Multifunction Adapters tree by clicking the “+” sign to its left. 4. Click the Sierra Wireless AirCard 550 PC Card Parent and click the Remove button. 5. Confirm that you want to remove the device by clicking 6.

  • Page 126: Windows Xp

    7. If you are prompted for a file when the PC restarts, enter d:\Drivers\WinMe where d is the drive letter of your CD- ROM drive and click OK to proceed. 8. If the Add New Hardware Wizard appears, follow these instructions: Click Specify the location of the driver (Advanced) on the first window of the Add New Hardware Wizard and...
  • Page 127 Multifunction Adapters tree by clicking the “+” sign to its left. 4. Right click the Sierra Wireless AirCard 550 PC Card Parent. 5. Click Uninstall from the pop-up menu and click OK. 6. Eject and reinsert the PCS Connection Card to launch the Found New Hardware Wizard.

  • Page 129: Troubleshooting Tips

    S e c t i o n 3 G Troubleshooting Tips (Handheld / Pocket PC) In This Section Problem Causes and Suggestions Uninstalling the PCS Connection Manager Software his section provides assistance in diagnosing and solving many common problems you may experience while using your PCS Connection Card with your Handheld or Pocket PC.

  • Page 130: Problem Causes And Suggestions

    Problem Causes and Suggestions When properly installed, the PCS Connection Card is a highly reliable product. Most problems are caused by one of these issues: The wrong driver has been installed. Network coverage is not available (either because you are outside the coverage area, or because of an account or network problem).
  • Page 131 Error: Searching for PCS Connection Card... The PCS Connection Manager Software displays the message “Searching for PCS Connection Card….” Possible Causes Suggestions The card is not completely Eject and reinsert the card. inserted into the PC Card Uninstall the PCS Connection slot.
  • Page 132 Error: Not In Service The PCS Connection Manager displays the message “Not in service”. Possible Causes Suggestions Inadequate signal strength may Verify that you are within the Sprint Nationwide PCS Network. occur for any of these reasons: Coverage maps are available at You are outside the Sprint www.sprintpcs.com Nationwide PCS Network.

  • Page 133: Uninstalling The Pcs Connection Manager Software

    2. Tap Start > Settings. 3. Tap the System tab. 4. Tap the Remove Programs icon. 5. Tap Sierra Wireless Inc AirCard 550… and tap the Remove button. 6. Confirm that you want to remove the program by tapping Yes.

  • Page 135: Section 4: Pcs Vision

    S e c t i o n 4 PCS Vision Section 4 PCS Vision 125...

  • Page 137: Pcs Visionsm

    S e c t i o n 4 A PCS Vision In This Section Messaging PCS Business Connection CS Vision brings you clarity you can see and hear with always-on, advanced multimedia services. These features, including email, Internet browsing and PCS Business Connection , are easy to learn and use.

  • Page 138: Browsing The Web With Your Pcs Connection Card

    Browsing the Web With Your PCS Connection Card Launching the Web To launch the Web: From the card’s main menu, highlight Web and select Launch. Your User Name When you buy a PCS Connection Card and sign up for service, you're automatically assigned a User name. Then, when you use PCS Vision services, your User name is submitted to identify you to the enhanced Sprint Nationwide PCS Network.

  • Page 139: Messaging

    Messaging Now you can chat and send and receive email and instant messages on select PCS Connection Cards. When you chat, you can have a conversation without talking. Join in a Web- based chat room to exchange information on a specific topic or read conversations that others have posted –...

  • Page 140: Pcs Business Connectionsm Personal Edition

    PCS Business Connection Personal Edition PCS Business Connection Personal Edition is designed to ® ® offer secure wireless access to both Microsoft Outlook ® Lotus Notes PCS Business Connection Personal Edition delivers the following features: Business email access: Read, reply to, forward, delete and compose your company email.

  • Page 141: Pcs Vision Faqs

    PCS Vision FAQs How will I know when my card is ready for PCS Vision Service? Your user name (for example, bsmith001@sprintpcs.com) will appear on the display screen. How do I sign-in for the first time? You are automatically signed in to PCS Vision services when you turn on your PCS_Connection Card.
  • Page 142 How can I optimize my settings to achieve faster speeds and send and receive less data while dialing into my corporate network? For optimized results, work in “Offline” mode and synchronize periodically to send and receive corporate email. Also, save/drag-and-drop attachments to a desktop folder rather than double-clicking prior to opening.

  • Page 143: Section 5: Technical Specifications And Regulatory Information

    S e c t i o n 5 Technical Specifications Regulatory Information Section 5 Technical Specifications and Regulatory Information 133...

  • Page 145: Technical Specifications

    S e c t i o n 5 A Technical Specifications In This Section LED Operation Radio Frequency and Electrical Specifications Environmental Specifications his section outlines LED operation and the technical and environmental specifications of your new PCS Connection Card. Section 5: Technical Specifications 5A: Technical Specifications 135...

  • Page 146: Led Operation

    LED Operation The PCS Connection Card has a single red/green LED on the antenna end of the card. The LED operates as follows: Table 1: LED Operation LED Behavior Indicates Solid amber* The card is powering up. Blinking amber The card is searching for a channel. Solid green A call is in progress.

  • Page 147: Radio Frequency And Electrical Specifications

    Radio Frequency and Electrical Specifications Table 2: Radio Frequency & Electrical Specifications Approvals Compliant with: IS-95A, IS-95B, IS-98D, IS-707A, IS707A-1, CDMA Developers Group Industry Canada Voltage +5 Vdc from PCMCIA Slot Current Maximum: 680 mA Typical: 150 mA Transmitter power 200 mW (+23 dBm) Transmit PCS:...

  • Page 149: Regulatory Information

    S e c t i o n 5 B Regulatory Information In This Section Warning (EMI) - US FCC Information Warning (EMI) - Canada his section outlines important regulatory notices concerning your new PCS Connection Card. Section 5: Technical Specifications and Regulatory Intormation 5B: Regulatory Information 139...

  • Page 150: Regulatory Notices

    Where appropriate, the use of the equipment is subject to the following conditions: Unauthorized modifications or changes not expressly CAUTION approved by Sierra Wireless, Inc. could void compliance with regulatory rules, and thereby your authority to use this equipment. This equipment WARNING (EMI) – United States FCC Information –...
  • Page 151 Cet appareil numérique respecte les limites de bruits radioélectriques applicables aux appareils numériques de Classe B prescrites dans la norme sur le matériel brouilleur: “Appareils Numériques”, NMB-003 édictée par le ministre des Communications. If you have purchased this product under a United States Government contract, it shall be subject to restrictions as set forth in subparagraph (c)(1)(ii) of Defense Federal Acquisitions Regulations (DFARs) Section 252.227-7013 for Department of Defense contracts, and as set forth in...

  • Page 153: Section 6: Safety Information And Terms & Conditions

    S e c t i o n 6 Safety Information Terms & Conditions Section 6 Safety Information and Terms & Conditions 143...

  • Page 155: Safety And Notices

    S e c t i o n 6 A Safety and Notices In This Section Important Notice Safety and Hazards Limitations of Liability his section outlines important safety guidelines and liability statements concerning your new PCS Connection Card Section 6: Safety Information and Terms & Conditions 6A: Safety and Notices 145...

  • Page 156: Important Notice

    Sierra Wireless, Inc. and its affiliates accept no responsibility for damages of any kind resulting from delays or errors in...

  • Page 157: Limitation Of Liability

    The information in this manual is subject to change without notice and does not represent a commitment on the part of Sierra Wireless, Inc. or its affiliates. SIERRA WIRELESS, INC. AND ITS AFFILIATES SPECIFICALLY DISCLAIM LIABILITY FOR ANY AND ALL DIRECT, INDIRECT, SPECIAL, GENERAL,...

  • Page 158: Patents

    5710784 5778338 Copyright ©2002 Sierra Wireless, Inc. All rights reserved. Trademarks Sierra Wireless, the red wave design and the red-tipped antenna are trademarks of Sierra Wireless, Inc. Heart of the ® ® Wireless Machine and AirCard are registered trademarks of Sierra Wireless, Inc.

  • Page 159: Terms And Conditions

    S e c t i o n 6 B Terms and Conditions In This Section Terms and Conditions of Services his section contains the terms and conditions of service for your new PCS Connection Card Terms and Conditions of Services (Effective as of August 1, 2002 until replaced) Thanks for choosing Sprint.
  • Page 160 Plan” is described in our marketing materials, and includes the rates and features we set for that Service Plan. We use the words “we,” “us,” “our” or “Sprint” to refer to Sprint Spectrum L.P . and its Affiliates doing business as Sprint in these Terms.
  • Page 161 the Sprint Nationwide PCS Network by not terminating Services. You may not modify the Agreement except for your PCS Service Plan (see Termination and Changing Service Plans). Service Plan. You may be eligible for a fixed length PCS Service Plan (“Term Service Plan”) or for a month-to- month Service Plan (“Non-Term Service Plan”).
  • Page 162 fraudulent or abusive manner. You may not resell or lease Services or equipment to anyone. Services are available within the operating range of the Sprint Nationwide PCS Network. Coverage and quality of Services may be affected by conditions within or beyond our control, including atmospheric, geographic, or topographic conditions.
  • Page 163 applicable to your Service. In addition to these usage charges, you may be charged for recurring monthly service charges, applicable local and long-distance toll charges, other usage charges, connection fees, roaming charges, directory assistance, call completion charges, account review and management charges optional features you select at an extra cost, and taxes and other regulatory-related charges.
  • Page 164 you are billed on your PCS Invoice), you will be charged for data used in transport and routing in addition to the charge for the Premium Service. You will be charged for partial and interrupted data downloads or other use, including re-sent data, and for unsuccessful attempts to reach Web sites and use other applications and services, including those resulting from dropped network connections.
  • Page 165 invoice you for usage and charges occurring before the invoicing cycle being invoiced, if they were not previously invoiced. If you are invoiced for usage incurred during a prior invoicing cycle, those minutes will be applied to your Service Plan minutes for the current invoicing cycle. However, if you change your PCS Service Plan between the time the usage was incurred and the beginning of the current invoicing cycle, those minutes from the prior invoicing cycle...
  • Page 166 additional notice or consent is required before we invoice the credit card or debit the bank account for all amounts due to us or billed by us on behalf of a third party. You must promptly notify us of any change in your invoicing address or of the credit card or bank account used for payment.
  • Page 167 before you receive notice of termination without liability to you. Termination by either of us may be with or without cause. Termination. Term Service Plan. If you are on a Term Service Plan (1) your ability to terminate Services before the end of the term is limited, (2) your ability to change to another Service Plan before the end of the term may be limited, and may result in a termination or activation fee, (3) you may be...
  • Page 168 Deposits). Charges for Services accrue against your Account Spending Limit as they are incurred. We may charge an initial ASL start up fee. We may charge a monthly ASL service fee, in addition to your recurring monthly service charge. We may suspend Services to your Number without prior notice to you when your account balance reaches your Account Spending Limit.
  • Page 169 invoice (unless it is used to pay a final invoice) or delay payment. The deposit amount, the length of time we hold the deposit and changes to the deposit amount are determined based on your credit and payment history. The rate of interest, if any, on the deposit is subject to change.
  • Page 170 basis, you may be limited in the PCS Wireless Web and Voice Portal Services available to you. Call PCS Customer Service Solutions or visit our Web site at www.sprintpcs.com availability and equipment compatibility information. Specific additional information about PCS Wireless Web Services and Voice Portal Services, including pricing, included minutes and combining with other Service Plans, is available in our standard sales collateral for PCS Wireless...
  • Page 171 usage. Your accessing of, or use of, third party sites or services accessible PCS Vision Services may require the disclosure of information about you, subject to the policies of those sites and services. You consent to receiving advertising, warnings, alerts and other messages, including broadcast messages.
  • Page 172 Interruption of Service. We may give credit for a continuous interruption of Services for more than 24 hours on a case-by- case basis. Interruptions caused by your negligent or willful actions, or by failure of equipment or service not provided by us, or by causes beyond our reasonable control, do not qualify for credit.
  • Page 173 delivery resumes on the next call you make. Caller ID display on incoming calls to your Number depends on receiving the information from the calling party. TTY Access. A TTY (also known as TDD or Text Telephone) is a telecommunications device that allows people who are deaf or hard of hearing, or who have speech or language disabilities, to communicate by telephone.
  • Page 174 e) traffic or other accidents, or any health-related claims allegedly arising from the use of Services, phones, equipment or accessories used in connection with the Services; f) the use of PCS Wireless Web Services and PCS Vision applications and services, including the accuracy or reliability of any information obtained from the Internet using PCS Wireless Web Services or from Voice Portal Services, PCS Vision Services or Internet services, content or...
  • Page 175 or in connection with: (1) your acts or omissions that occur in connection with your use of the Services or equipment used in connection with the Services, and (2) any communications you make or receive using the Services. This indemnification extends to and includes any attorney's fees and costs incurred by us arising from any actions or claims to which this indemnification applies, or from the contesting of the applicability of this provision.
  • Page 176 The arbitrator's decision and award will be final and binding, and judgment on the award rendered by the arbitrator may be entered in any court with jurisdiction. If any party files a judicial or administrative action asserting a claim that is subject to arbitration and another party successfully stays such action or compels arbitration, the party filing that action must pay the other party's costs and expenses incurred in seeking such stay or compelling...
  • Page 177 agreements, representations, promises or understandings between you and us. The provisions of this Agreement that are contemplated to be enforceable after the termination of this Agreement survive termination of this Agreement. This Agreement is subject to any applicable federal and state law (collectively, “Applicable Laws”).

  • Page 179: Index

    – Index call log 54 message retention 88 call waiting alert 77 Numerics care and maintenance 10 1xRTT. PCS Vision CD contents 5 911 emergency number 74 CDMA network 4 updating system clock from 90 close button About window 93 Handheld PCs 39 account notebook PCs 39...
  • Page 180 installation – Handheld/Pocket PCs 23 electrical specifications 137 – notebook PCs 13 encryption indicator 43 – Windows 2000 15 END button 58 – Windows 98 SE 15 environmental specifications 137 – Windows Me 15 error messages. – troubleshooting Windows XP 17 ESN (electronic serial number) 9 Internet 50 IOTA 75...
  • Page 181 message area text Outlook synchronization (contacts only) 90 connected to 40 dialing 40 in use 40 patents 148 new missed call(s) 41 PC Card slots 15 not activated 41 PC Card, insertion and removal provisioning complete 41 – Handheld/Pocket PCs 28 ready to connect 40 –...
  • Page 182 85 Handheld/Pocket PC 123 service required (message area) update software 75 update system clock with CDMA Sierra Wireless, Inc. 148 time 90 signal strength 43 obtaining optimal 10 voice call from (message area) 41 silent ringer 54...
  • Page 183 Browsing 128 Launching 128 Messaging 129 Web messages expire 86 indicator 44 sound 78 status area icon 47 – Web messaging 65 Web Updates Signing Up 129 Windows CE version 24 – Windows 2000 15 reinstalling the driver 106 – Windows 98 SE 15 reinstalling the driver 105 –...

Table of Contents