Sierra Wireless modem MUST BE POWERED OFF. When operating, the Sierra Wireless modem can transmit signals that could interfere with various onboard systems. Note: Some airlines may permit the use of cellular phones while the aircraft is on the ground and the door is open. The Sierra Wireless modem may be used at this time. The driver or operator of any vehicle should not operate the Sierra Wireless modem while in control of a vehicle. Doing so will detract from the driver or operatorʹs control and operation of that vehicle. In some states and provinces, operating such ...
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Patents Copyright Document 2130750. Rev 1.0 Oct.06 DIRECT, INDIRECT, SPECIAL, GENERAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES INCLUDING, BUT NOT LIMITED TO, LOSS OF PROFITS OR REVENUE OR ANTICIPATED PROFITS OR REVENUE ARISING OUT OF THE USE OR INABILITY TO USE ANY SIERRA WIRELESS PRODUCT, EVEN IF SIERRA WIRELESS AND/OR ITS AFFILIATES HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR THEY ARE FORESEEABLE OR FOR CLAIMS BY ANY THIRD PARTY. Notwithstanding the foregoing, in no event shall Sierra Wireless and/or its affiliates aggregate liability arising under or in connection with the Sierra Wireless product, regardless of the number of events, occurrences, or claims giving rise to liability, be in excess of the price paid by the purchaser for the Sierra Wireless product. Portions of this product may be covered by some or all of the following US patents: 5,515,013 5,629,960 5,845,216 5,890,057 5,929,815 6,169,884 6,339,405 6,359,591 6,400,336 6,643,501 6,653,979 6,697,030 6,847,830 6,876,697 6,879,585 6,985,757 7,023,878, 7,053,843 D459,303...
® QUALCOMM is a registered trademark of QUALCOMM Incorporated. ® InstallShield is a registered trademark of Macrovision Corpo‐ ration in the United States of America and/or other countries. Other trademarks are the property of the respective owners. Sales Desk: Phone: 1-604-232-1488 Hours: 8:00 E-mail: Post: Sierra Wireless 13811 Wireless Way Richmond, BC Canada Fax: 1-604-231-1109 www.sierrawireless.com Web: For up‐to‐date product descriptions, documentation, appli‐ cation notes, firmware upgrades, troubleshooting tips, and www.sierrawireless.com press releases, visit. Preface to 5:00 Pacific Time sales@sierrawireless.com...
Document 2130750. Rev 1.0 Oct.06 Note: This document applies to you, only if your wireless device is the AirCard 595 USB modem from Sierra Wireless. This document does not apply, if you are using an AirCard 595 PC Card or a wireless device that is built into your computer.
AirCard® 595U USB modem - User Guide Wireless USB modem Once installed and configured, the AirCard USB modem can connect to the CDMA network automatically. You just insert the AirCard USB modem, allow Watcher to autolaunch and authenticate your account on the network, then launch your Internet browser (which you can also configure in Watcher to launch automatically)—you’re online! Alternatively, you can make a high‐speed data connection without running Watcher—simply by launching whatever application you want to use (such as your web browser or e‐mail application). Prerequisites: you must have previously Always-on selected, in Watcher, “ ” for the high‐speed connection and (subject to feature availability) “ connections ”. The AirCard USB modem also allows you to dial up a modem (such as a corporate server). CDMA 3G services The AirCard USB modem operates over a type of wireless network called CDMA (Code Division Multiple Access). CDMA 3G technology provides a variety of connectivity features, depending on your service provider and account: • 1x‐EVDO Rev. A supports Internet connections with data rates up to 3.1 Mbps (downlink from the network) and ...
Document 2130750. Rev 1.0 Oct.06 Introducing the AirCard® 595U USB modem • Circuit switched (dial‐up) data, using the earlier CDMA IS‐95 specification, supports data connections to any dial‐ in service at rates up to 14.4 Kbps. • QNC (Quick Net Connect), provides a simplified way to dial into an Internet connection (using circuit switched data) where 3G (1xEV‐DO or 1X) high‐speed packet service is not available. • (Short Message Service), allows you to send and receive short text messages using the AirCard USB modem. Additional AirCard USB modem features Beyond the features of the CDMA network, the AirCard USB modem provides additional software features: • PIN security code to protect your AirCard USB modem and account from unauthorized use. • An Activation Wizard (page your CDMA account. •...
AirCard® 595U USB modem - User Guide Your host computing device Your notebook or desktop computer hosts the AirCard USB modem hardware and runs the communication software: your web browser or e‐mail application, and Watcher—the AirCard USB modem enabling software. You may also have other software on your computer that can be used wirelessly with the AirCard USB modem, such as: file transfer applications (FTP), chat or instant messaging, a (Virtual Private Network) client, client software for a corporate server application. The AirCard 595 USB modem The AirCard USB modem provides your computer with a connection to the CDMA wireless network. The AirCard USB modem fits into a USB slot available on most notebook and desktop PCs. Every CDMA network operates on one of three radio frequency bands. As a dual‐band product, the AirCard USB modem operates on two of these bands (see page providing a wide coverage area. The AirCard USB modem drivers and enabling software Required to control, monitor, and manage your wireless ...
(connecting to a network other than the one belonging to your service provider). Document 2130750. Rev 1.0 Oct.06 Introducing the AirCard® 595U USB modem A CDMA service provider account Companies that operate CDMA networks and provide access to these networks are called service providers. To use the AirCard USB modem, you must have an account with a CDMA service provider. Each service provider has its own pricing options. There may ...
The AirCard 595U software • Account activation and configuration Document 2130750. Rev 1.0 Oct.06 Before you can begin using the AirCard USB modem, you must: Install the AirCard USB modem enabling software and driver. Activate an account and configure the AirCard USB modem to use your account (unless the AirCard USB modem has been pre‐activated). This section provides an overview of this process. The AirCard 595U software The AirCard USB modem comes with this software: • Watcher application that you use to manage the AirCard USB modem and monitor your connections • The driver software that provides the interface between the AirCard USB modem and your Windows operating system The Watcher software must be installed before you insert the AirCard USB modem for the first time. Detailed instructions are provided in “Installation” on page 15. Account activation and configuration To use the AirCard USB modem, you must have an account ...
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Document 2130750. Rev 1.0 Oct.06 Configuring the AirCard USB modem involves setting the phone number assigned by your service provider and may involve entering other network parameters and settings such as a user name and password to access services. Your service provider needs to know: • The billing information to use to collect payment for your network usage. • The ESN (Electronic Serial Number) or MEID (Mobile Equipment Identifier) assigned to your AirCard USB modem during the manufacturing process. (The ESN or MEID is printed on a label on the AirCard USB modem and can be displayed in Watcher.) This number is used to help authenticate your account when you connect for service. You require from your service provider: • An activation code that gives you access to configure the account. • A phone number for your AirCard USB modem. • Additional information specific to your service provider such as: · A user ID (username) and password to authenticate your network connection. · A SID (System IDentifier) that identifies your home network area and is used together with your phone number to determine if you are “home” or “roaming”. Getting Started...
USB modem Document 2130750. Rev 1.0 Oct.06 This chapter guides you through the steps necessary to install the AirCard USB modem on a notebook or desktop computer. Note: Do not insert the AirCard USB modem into your USB slot before installing the software. The basic steps are: Insert the removable battery into the modem, and charge the battery. Insert the AirCard 595U installation CD into your CD‐ ROM drive and install Watcher. Insert the AirCard USB modem into the USB slot to install the AirCard USB modem drivers. If the AirCard USB modem has not been pre‐activated, use the Activation Wizard to configure the AirCard USB modem (as described in “Activation” on page 20). Before you begin the installation process, ensure your PC is running a supported operating system and meets the hardware requirements described below.
Document 2130750. Rev 1.0 Oct.06 To install the AirCard USB modem, you require these system resources: Table 3-1: System resource requirements USB slots 1 USB slot Disk drive CD-ROM (for installation only) I/O resources 1 IRQ, 40 bytes I/O space Memory 10 MB Disk space 10 MB Inserting the removable battery into the modem Before you use the AirCard USB modem for the first time, you ...
Note: Users of Windows Vista and 2000 must be logged in with administrative privileges to install the AirCard USB modem software. Users of Windows XP may require administrative privi- leges, depending on the XP installation. Note: Do not forcefully insert the AirCard USB modem.
Document 2130750. Rev 1.0 Oct.06 When the drivers have been installed, the system tray dis‐ plays the message “Your new hardware is installed and ready to use”: If Watcher has not started automatically, start it: double‐ click the Watcher icon on your desktop. Proceed to configure the AirCard USB modem to use your account (if it was not pre‐activated). See “Activation” on page 20. USB modem insertion and removal Inserting the AirCard USB modem To insert the AirCard USB modem into a computer: Slide the lever on the bottom of the modem, in the direction indicated by the triangle, to release the modemʹs USB connector. Adjust the USB connector to the desired angle. The USB connector is adjustable to a 90, 135, or 180‐degree angle. Gently insert the modem into the USB slot. Alternatively, you can attach the docking station to your computer’s USB slot, and insert the AirCard USB modem into the docking station. Installation...
When you insert the AirCard USB modem, the following should occur: • If sound effects are enabled, the PC beeps. • The PC Card icon appears in the system tray, if it is not already displayed for another card, (and unless the feature has been disabled). Windows Vista Windows XP • Watcher launches (unless the autolaunch feature has been disabled). The AirCard USB modem is powered as soon as you insert it. Removing the AirCard USB modem To remove the AirCard USB modem: Close Watcher if it is open. Click the PC Card icon in the system tray to display the option to stop the device. Windows Vista Windows XP NEC PCI to USB Open Host Controller Click the entry for “ Standard Enhanced PCI to USB Host Controller “...
4: Activation • Account configuration procedures • Manual activation • Automated activation Document 2130750. Rev 1.0 Oct.06 Account configuration procedures The final step to making the AirCard USB modem operational is configuring it to use your CDMA service provider account. The process of activation configures your AirCard USB modem with the required account parameters (phone number, username, password, etc.). If you purchased a pre‐activated AirCard USB modem, this step is not necessary. Once the application software and driver are installed, the AirCard USB modem is ready for use. Otherwise, you must use the Activation Wizard to activate and configure your account. Activation Wizard The Activation Wizard walks you through the process of configuring an account. The process and options vary based on the service provider. This section is a guide only. Consult the Quick Start Guide, and follow the directions on screen and instructions given by your service provider representative. To activate an account and configure your AirCard USB modem for use: If your AirCard USB modem does not have an activated ...
AirCard® 595U USB modem - User Guide Manual activation Activation involves phoning your service provider, exchanging information, and entering your account infor‐ mation into the appropriate fields in the wizard. (To use this method, you require a phone.) To use manual activation, use the navigate through the wizard, noting the following: • Obtain the billing information listed on the second window of the wizard before phoning the service provider or proceeding to the next window. • Contact your service provider. Inform your service provider that you are activating your Sierra Wireless AirCard 595U. The representative will request your (Electronic Serial Number) or MEID. This is displayed in the Activation Wizard (and is printed on the AirCard USB modem box and on the label on the back of the AirCard USB modem). • As prompted by the wizard, enter the information provided by the service representative. Finish • Select in the final window of the wizard. On completion of the Activation Wizard, the AirCard USB modem is ready for use. The following chapters explain how to use Watcher to manage and monitor your connections. Automated activation To use automated activation:...
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Activation Note: If you do not get the “Ready to Connect” message, retry the process. If the process continues to fail, use manual activation (page 21) or contact your service provider. At this point your AirCard USB modem is ready to use. Document 2130750. Rev 1.0 Oct.06...
5: Care and Maintenance of Your AirCard USB modem Document 2130750. Rev 1.0 Oct.06 As with any electronic device, the AirCard USB modem must be handled with care to ensure reliable operation. Follow these guidelines in using and storing the AirCard USB modem: • The AirCard USB modem should fit easily into your USB slot. Forcing the AirCard USB modem into a slot may damage connector pins. • Protect the card from liquids, dust, and excessive heat..
Starting and closing Watcher Depending on your settings in the Options window, Watcher launches automatically anytime you insert the AirCard USB modem. You can also launch Watcher by: • Double‐clicking the Watcher icon • Selecting: Start > All Programs > Sierra Wireless > In Windows XP: 3G Wireless Module > EVDO Watcher Start > Programs > Sierra Wireless > In Windows 2000: 3G Wireless Module > EVDO Watcher The standard Windows control buttons in the upper right corner of the window are used to minimize or close Watcher. ...
AirCard® 595U USB modem - User Guide Connection Status Area Call Status Area Indicator area button. Instead, an icon is shown in the system tray, usually at the right end of the taskbar. (See “Minimized icons” on page 29.) Components of the Watcher window The window has three areas that display messages and icons: the Connection Status Area (page (page 28), and Indicator Area (page in Figure 6‐1 that follows. A menu bar is located on the upper left side of the window. Windows control buttons are in the top right corner. Toggle Full/Compact button Menu bar Minimize button Figure 6-1: Watcher window For a detailed description of each option in the menus, see the online help. Window controls Minimize •...
Document 2130750. Rev 1.0 Oct.06 Toggle Full/Compact • The button between the full Watcher window and the compact view: The compact view allows you to see connection status and indicators while using less space on the desktop. To make data connections, disconnect, or access Watcher features, you must use full view. To return to full view, select the view toggle button in the top right. Close • The button is used to exit Watcher. Docking You can set the Watcher window to “jump” to the edge of your screen when you move the window close to an edge. This lets you easily position Watcher in a corner of the screen. VIEW > Docking • Select Always On Top You can set Watcher to always display in front of other windows. This allows you to monitor connection status while using another maximized application, such as your web browser. VIEW > Always On Top •...
AirCard® 595U USB modem - User Guide Connection Status Area The Connection Status Area uses the icons shown in the following table. Table 6-1: Connection Status Area icons Icon AirCard USB modem not detected (displayed in the left part of the Connection Status Area). The Signal Strength indicator (displayed in the left part of the Connection Status Area) uses bars to show the intensity of the radio signal.
Document 2130750. Rev 1.0 Oct.06 Table 6-1: Connection Status Area icons (continued) Icon A high-speed (1X) packet data call is in progress. A circuit switched data call is in progress. A high-speed (1X or 1xEV-DO) packet data connection is dormant; the radio channel has been released allowing you to make and receive voice calls.
AirCard® 595U USB modem - User Guide Indicator area The Indicator area displays an icon that notifies you when you receive SMS messages. The icon is black when “on” and gray when “off”. Table 6-2: Indicator Area icons Icon Meaning The SMS message indicator shows whether you have unread messages. A blinking icon indicates that there are one or more urgent or important unread messages.
Online Help Watcher includes extensive online help to provide operating hints and step‐by‐step instructions for getting the most from your AirCard USB modem. You can access online help in several ways: <F1> • Press in any window. Hints • Click the button available in many windows. • Use Windows Explorer to navigate to Sierra Wireless > 3G Wireless Module > Generic > Watcher.chm Double‐click to open the help file. The help file has a table of contents, an index, and search capabilities. Troubleshooting The online help includes descriptions of most common error messages. Look in the table of contents under Troubleshooting. For help with other problems: • Consult the Sierra Wireless web site at www.sierrawireless.com , where you will find an extensive knowledge base that can be searched to address most problems, and the Installation Troubleshooting wizard (in the Support section).
7: Technical Specifications • LED operation • Radio frequency and electrical specifications • Environmental specifications Document 2130750. Rev 1.0 Oct.06 This chapter describes the function of the LEDs, and provides technical product data for the AirCard USB modem. LED operation The AirCard USB modem has two LED lights. The LEDs operate as follows: Table 7-1: LED operation State Indicates Data The modem has no power. You have powered off the modem (TOOLS >...
Document 2130750. Rev 1.0 Oct.06 Radio frequency and electrical specifications Table 7-2: Radio frequency and electrical specifications Approvals Compliant with: IS-2000 Release 1.0 IS-707-A Data, IS-856 (CDMA 1x-EVDO), IS-866, IS-878, IS-890, CDMA Developers Group (ID: N7NAC595U) Industry Canada (ID: DVN_TBD) Voltage +5.0 Vdc from USB slot Current...
AirCard® 595U USB modem - User Guide Environmental specifications Table 7-3: Environmental specifications Operating -10 to +60°C temperature Storage -20 to +85°C temperature Humidity 85%, non-condensing Vibration Random vibration, 10 to 1000 Hz, nominal 6G RMS in each of 3 mutually perpendicular axes.
8: Regulatory Information • Important safety/ compliance information • Information pertaining to OEM customers Document 2130750. Rev 1.0 Oct.06 Important safety/compliance information The design of the AirCard 595U complies with U.S. Federal Communications Commission (FCC) and Industry Canada (IC) guidelines respecting safety levels of radio frequency (RF) exposure for portable devices, which in turn are consistent with the following safety standards previously set by Canadian, U.S. and international standards bodies: • ANSI / IEEE C95.1‐1999, IEEE Standard for Safety Levels with Respect to Human Exposure to Radio Frequency Electromag‐ netic Fields, 3kHz to 300 GHz • National Council on Radiation Protection and Measure‐ ments (NCRP) Report 86, ‐1986, Biological Effects and Exposure Criteria for Radio Frequency Electromagnetic Fields • Health Canada, Safety Code 6, 1999, Limits of Human Exposure to Radio frequency Electromagnetic Fields in the ...
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AirCard® 595U USB modem - User Guide Where appropriate, the use of the equipment is subject to the following conditions: WARNING (EMI) - United States FCC Information ‐ This equipment has been tested and found to comply with the limits for a Class B computing device peripheral, pursuant to Part 15, 22, and 24 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that inter‐ ference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. •...
Regulations (FARs) Section 52.227‐19 for civilian agency contracts or any successor regulations. If further government regulations apply, it is your responsibility to ensure compliance with such regulations. Information pertaining to OEM customers The AirCard 595 USB modem has been granted modular approval for mobile applications. Integrators may use the AirCard 595 USB modem in their final products without additional FCC / IC certification if they meet the following conditions. Otherwise, additional FCC / IC approvals must be obtained. At least 20 cm separation distance between the antenna and the user’s body must be maintained at all times. To comply with FCC / IC regulations limiting both maximum RF output power and human exposure to RF radiation, the maximum antenna gain must not exceed dBi in the Cellular band and The AirCard 595 USB modem and its antenna must not be colocated with any other transmitter or antenna within a host device. A label must be affixed to the outside of the end product into which the AirCard 595U is embedded, with a statement similar to the following: This device contains TX FCC ID: This equipment contains equipment certified under IC: DVN_TBD A user manual with the end product must clearly indicate the operating requirements and conditions that must be Regulatory Information dBi in the PCS band. N7NAC595U...
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AirCard® 595U USB modem - User Guide observed to ensure compliance with current FCC / IC RF exposure guidelines. The end product with an embedded AirCard 595 USB modem must pass the unintentional emission testing and properly authorized per FCC Part 15 requirements. Note: If this USB modem is intended for use in a portable device, you are responsible for separate approval to satisfy the SAR requirements of FCC Part 2.1093 and IC RSS-102.
Appendix A: Glossary One Times Radio Transmission Technology (the ʺone timesʺ refers to the frequency spectrum). Supports Internet connec‐ tions with data rates up to 153 Kbps. Actual speed depends on the network conditions. Compare to 1x‐EVDO. 1x-EVDO A high‐speed standard for cellular packet data communica‐ tions. Rev. A supports Internet connections with data rates up to 3.1 Mbps (downlink from the network) and 1.8 Mbps (uplink to the network). Rev. 0 supports Internet connections with data rates up to 2.4 Mbps (downlink from the network) and 153 Kbps (uplink to the network). Average data rates are roughly: for Rev. A: 600–1300 Kbps (downlink from the network) and 300–400 Kbps (uplink to the network); for Rev. 0: 400‐700 Kbps (downlink from the network) and 40‐80 Kbps (uplink to the network). Actual speed depends on the network conditions. Compare to bits per second—The actual data speed over the transmission medium. CDMA Code Division Multiple Access—A wideband spread spectrum technique used in digital cellular, personal commu‐ nications services, and other wireless networks. Wide channels (1.25 MHz) are obtained through spread spectrum transmissions, thus allowing many active users to share the same channel. Each user is assigned a unique digital code, which differentiates the individual conversations on the same ...
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AirCard® 595U USB modem - User Guide PC Card™ Electronic Serial Number—The unique first‐generation serial number assigned to the AirCard USB modem for cellular network use. Compare to MEID. Federal Communications Commission—The U.S. federal agency that is responsible for interstate and foreign communi‐ cations. The FCC regulates commercial and private radio spectrum management, sets rates for communications services, determines standards for equipment, and controls broadcast licensing. Consult firmware Software stored in ROM or EEPROM; essential programs that remain even when the system is turned off. Firmware is easier to change than hardware but more permanent than software stored on disk. host A computer that uses a modem or a similar device to answer a calling computer. A source or destination in the communication network. A computer that contains data or files to be accessed by client computers. Also known as a server. Interim Standard—After receiving industry consensus, the TIA forwards the standard to ANSI for approval. IS-95 The standard for CDMA. Kbps Kilobits per second—Actually 1000, not 1024, as used in computer memory size measurements of kilobytes. Local Area Network Light Emitting Diode—A semiconductor diode that emits visible or infrared light. MEID Mobile Equipment Identifier—The unique second‐gener‐...
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Glossary Quick Net Connect—A CDMA connection method that reduces call setup time for circuit switched connections to the Internet. roaming A cellular subscriber is in an area where service is obtained from a cellular service provider that is not the subscriber’s provider. Short message services—A feature that allows users of a wireless device on a wireless network to receive or transmit short electronic alphanumeric messages (up to 160 characters, depending on the service provider). system tray Usually located in the lower right corner of your screen Telecommunications Industry Association—A standards‐ setting trade organization, whose members provide communi‐ cations and information technology products, systems, distri‐ bution services and professional services in the United States www.tiaonline.org and around the world. Consult Virtual Private Network Document 2130750. Rev 1.0 Oct.06...
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Index Numerics description, 9 indicator, 27 1xEV‐DO description, 9 indicator, 27 description, 9 indicator (1xEV‐DO and 1X), 27 account activation, 13 configuration, 20 activation overview, 13 automated, 21 manual, 21 Activation Wizard, 20 always on top, 26 antenna, external, 30 automated activation, 21 bands, frequency, 11 call status area, 28 care and maintenance, 23 CDMA 1X description, 9 indicator, 27 CDMA 1xEV‐DO description, 9 indicator, 27 CDMA network 3G services, 9 frequency bands, 11 service providers, 12 circuit switched data description, 10 call indicator, 28 close button, 26 compact view, 26 connection status indicator, 29 connection status area, 27 coverage, 12 Rev 1.0 Oct.06...
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icons connection status, 27 indicator area, 29 minimized, 29 system tray, 29 see also indicators ID, FCC, 34 in use indicator, 27 indicator area, 29 indicators 1X, 27 1xEV‐DO, 27 circuit‐switched data call, 28 connection status, 29 SMS messages, 29, 29 inserting the AirCard, 18 installation hardware, 18 software, 15– 19 troubleshooting wizard, 30 interference, 35 Internet, 9 IRQ (interrupt request), 16 MEID, 14 memory required, 16 minimize button, 25 minimized icons, 29 Mobile Equipment Identifier, 14 not in service indicator, 29 notices, regulatory, 34 OEM customers, 36 online Help, 30 operating hints, 30 operating systems supported, 15 OS supported, 15 packet data, high‐speed, 9 PowerSave, 28 pre‐activation, 13 Document 2130750. Rev 1.0 Oct.06 QNC, 10 Quick Net Connect (QNC), 10 regulatory information, 34...
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AirCard® 595U USB modem - User Guide 2130750...
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