Page 2: Table Of Contents
Welcome to Sprint ............i Introduction .
Page 3 Section 3: Using the USB Modem on a Windows Computer .....29 3A. Your USB Modem: The Basics .........31 Sprint Connection Manager .
Page 4 3E. Frequently Asked Questions (Windows) .......81 What is Sprint Connection Manager? ........83 If the connection is “always on,”...
Page 5 3F. Troubleshooting Tips (Windows) ........92 Problems, Causes, and Solutions .
Page 6 5B. Regulatory Information ..........124 Regulatory Notices .
Page 7: Welcome To Sprint
Welcome to Sprint We are committed to bringing you the best wireless technology available, and we built our network right from the start, so no matter where you are on the network, all your services will work the same. When it comes to mobile connectivity, the Sprint Mobile Broadband USB modem offers more freedom than ever before.
Page 8: Introduction
Introduction This User’s Guide introduces you to Sprint service and all the features of your new wireless Sprint Mobile Broadband USB modem. It’s divided into seven sections: Section 1: Basics of Your USB Modem Section 2: Installing the USB Modem on a Windows Computer Section 3: Using the USB Modem on a Windows Computer Section 4: Installing and Using the USB Modem on a Mac Section 5: Technical Specifications and Regulatory Information...
Page 9: Section 1: Basics Of Your Usb Modem
Section 1 Basics of Your USB Modem...
Page 11: Introducing The Sprint Mobile Broadband Usb Modem
Introducing the Sprint Mobile Broadband USB Modem In This Section Your Sprint Mobile Broadband USB Modem CDMA Networks One Touch Activation Package Contents Care and Maintenance About This Guide This section introduces the basic features and functions of your Sprint Mobile Broadband USB modem, what is included with your USB modem, and how to use this guide to get you started.
Page 12: Your Sprint Mobile Broadband Usb Modem
Your Sprint Mobile Broadband USB Modem The Sierra Wireless AirCard® 595U USB modem is a dual-band wireless USB modem. It enhances the functionality of your mobile or desktop computing devices by adding wireless data. This USB modem allows you to do the following (subject to feature availability),...
Page 13: One Touch Activation
CDMA technology provides a variety of connectivity features, depending on your Sprint account (actual speed depends on the network conditions): 1xEV-DO Rev. A (Sprint Power Vision rates up to 3.1 Mbps (downlink from the network) and 1.8 Mbps (uplink to the network).
Page 14: Package Contents
Package Contents Your Sprint Mobile Broadband USB modem package contains the following components: Sprint Mobile Broadband USB modem by Sierra Wireless (Model AirCard 595U) Rechargeable modem battery USB extension cable Getting Started guide Installation CD containing the Sprint Connection Manager software (for...
Page 15: About This Guide
About This Guide This user’s guide is designed to provide you with all the information you need to install and use your USB modem by Sierra Wireless (AirCard 595U). Note: The comprehensive Getting Started guide that comes with the Sprint Mobile Broadband USB modem should be sufficient for most installations.
Page 16: Getting Started With Your Usb Modem
Getting Started With Your USB Modem In This Section Getting Started System Requirements The USB Modem Software This section describes the basics of getting started with your USB modem, and how to look after your USB modem. Section 1B: Getting Started With Your USB Modem S e c t i o n 1 B...
Page 17: Getting Started
Getting Started CAUTION: Do not insert the USB modem into the USB slot until you have installed and run the software, and the software displays “No device.” Before you begin using your USB modem, you must: 1. Check that your computer has the system requirements listed below (“System Requirements”).
Page 18 To install and run the USB modem and accompanying Sprint Connection Manager software on a Windows computer, you will need the minimum system resources shown in the following table. USB slots One USB slot. (If your computer’s USB slot is vertical, use the USB extension cable.
Page 19: The Usb Modem Software
If you are running Windows 2000 with Netscape Communicator Ensure your version of Netscape Communicator is 4.7 or higher. To verify that your version supports 128-bit encryption: 1. In Navigator, select Help > About Navigator. – or – In Netscape Communicator, select Help > About Communicator. 2.
Page 20: Getting Help
Getting Help In This Section Visiting the Sprint Web Site Contacting Sprint Customer Service Troubleshooting This section describes where you can find more information on Sprint services, options, and troubleshooting problems you have encountered. S e c t i o n 1 C Section 1C: Getting Help...
Page 21: Visiting The Sprint Web Site
Visiting the Sprint Web Site Stop by www.sprint.com and log on to get up-to-date information on Sprint services, options, and more. You can also: Review coverage maps. Access your account information. Add additional options to your service plan. Purchase accessories. Check out frequently asked questions.
Page 23: Section 2: Installing The Usb Modem On A Windows Computer
Section 2 Installing the USB Modem on a Windows Computer...
Page 25: Installing The Software On A Windows Computer
S e c t i o n 2 A Installing the Software on a Windows Computer In This Section Getting Started This section explains how to install your Sprint Connection Manager software on a Windows computer. The process may vary, depending on the version of Windows that you are running. (If you’re using your USB modem on a Mac computer, see “Installing and Using the Software on a Mac Computer”...
Page 26: Getting Started
Getting Started Note: For comprehensive instructions on installing the Sprint Connection Manager software and activating the USB modem, see the Getting Started guide. Before you can use your USB modem, you must first install the USB modem’s software and configure the USB modem for your computer. The installation process consists of: Software installation - Installing the Sprint Connection Manager software on your computer (described in this section).
Page 27 Use the default settings for the Destination Folder unless you have special requirements and an advanced understanding of computer configuration. (The Destination Folder dictates where the software is installed.) 3. When the “Installation Complete!” window is displayed, click Finish. 4. Run Sprint Connection Manager. (Double-click the program’s icon [ 5.
Page 28 Warning: If the orientation of your computer’s USB slot or the thickness of your computer are such that pressure is applied to the USB modem’s end or side (as shown by the red circles in the drawings below), you may damage the USB modem or your computer.
Page 29: Inserting And Removing The Usb Modem
Inserting and Removing the USB Modem In This Section Inserting the USB Modem Removing the USB Modem This section describes how to properly insert the USB modem and remove it from your computer. Section 2B: Inserting and Removing the USB Modem Se c t io n 2B...
Page 30: Inserting The Usb Modem
Inserting the USB Modem To insert the USB modem into a notebook or desktop computer: Holding the USB modem by its sides, insert it into the USB slot of your computer. Alternatively, you can attach the USB extension cable to your computer’s USB slot, and then connect the USB modem to the USB extension cable.
Page 31: Setting Up Service (Windows)
Setting Up Service (Windows) In This Section Activating and Using Sprint Service Preactivated USB Modem Non-preactivated USB Modem: One Touch Activation Non-preactivated USB Modem: Activation Wizard Data Provisioning (IOTA) This section walks you through setting up service for your Sprint Mobile Broadband USB modem after you have installed the Sprint Connection Manager software (page 18) and inserted the USB modem.
Page 32: Activating And Using Sprint Service
Activating and Using Sprint Service Before using your USB modem, you must have a Sprint wireless network account set up. The process of setting up an account is called activation. When the USB modem is inserted and Sprint Connection Manager is started, it will detect whether the USB modem has been configured with an account (“preactivated”).
Page 33: Non-Preactivated Usb Modem: One Touch Activation
Non-preactivated USB Modem: One Touch Activation If the “One Touch Activation” window has been displayed, click Yes to indicate that you’d like to have the network autoprogram your USB modem. Sprint Connection Manager will display “Updating User Profile.” If One Touch Activation is successful, Sprint Connection Manager will then display “Disconnected,”...
Page 34 When you call Sprint, Sprint Customer Service will help you select your service plan and guide you through the activation process. They will also provide you with this information: Your USB modem’s activation code (gives you access to configure the account) Your USB modem’s phone number (MDN) Your USB modem’s MSID (Mobile System ID) code, used for WLNP (Wireless Local Number Portability) and to determine whether you are “home”...
Page 35: Data Provisioning (Iota)
6. Click Finish to close the Activation Wizard. 7. Wait a few moments for the USB modem to automatically reset. Depending on your configuration, an IOTA session may automatically start. (See “Data Provisioning [IOTA]” on page 27.) After Sprint sets up your account on the network, your USB modem should be configured and ready for use.
Page 37: Section 3: Using The Usb Modem On A Windows Computer
Section 3 Using the USB Modem on a Windows Computer...
Page 39: Your Usb Modem: The Basics
Your USB Modem: The Basics In This Section Sprint Connection Manager Starting Sprint Connection Manager Starting Sprint Connection Manager Automatically Sprint Connection Manager Window Connection States (Mobile Broadband Window) GPS Status (GPS Receiver Window) System Tray Connection States Determining the Type of Coverage Attaching an External Antenna Sprint Location Services Powering the USB Modem On and Off...
Page 40: Sprint Connection Manager
Sprint Connection Manager Sprint Connection Manager is the application that allows you to manage and monitor, on your Windows computer, the high-speed Sprint Power Vision (1xEV-DO) and Sprint Vision (1X) connection to the Sprint network. You use Sprint Connection Manager to: Determine your signal strength and other network connection parameters (page 33).
Page 41: Starting Sprint Connection Manager Automatically
Starting Sprint Connection Manager Automatically To set Sprint Connection Manager to start automatically whenever Windows starts: From the General option in the Settings window (page 66), select Launch when Windows starts. Note: Changes to this setting apply only after you restart Windows. Tip: You can also set the connection to launch automatically whenever available.
Page 42 Mobile Broadband Window Menu Message area Show/ hide details The text and icons in the Mobile Broadband window indicate the connection state (page 38), and, when disconnected, whether the USB modem is locked unlocked (page 55). The Mobile Broadband window may display, depending on the connection state, some of the following icons: CDMA network signal strength, indicated by the number of bars.
Page 43 1xEV-DO Rev. 0 transmit/receive icon: a data connection is active. The up arrow is animated (for example: transmitted to the network. The down arrow is animated (for example: received from the network. 1xEV-DO (Rev. 0 and Rev. A) transmit/receive icon: the data connection is dormant.
Page 44 The text and icons in the GPS Receiver window indicate the following (described in the table that follows): GPS status GPS/Privacy status Satellite status Location information (when the GPS Receiver window is expanded) The GPS Receiver window may display, depending on the GPS/Privacy status and satellite status, some of the following icons and text.
Page 45: Common Items
Satellites Number of satellites used in the current GPS fix. Altitude Altitude, in feet. Last fix Date/time that the GPS values were last acquired. GPS Port The current NMEA port. (For information on NMEA, see “What is NMEA?” on page 90.) This information is useful when configuring a GPS application to use your GPS-capable device (page 90).
Page 46: Connection States (Mobile Broadband Window)
GO (GPS Receiver window) — Starts the NMEA output (page 91). Stop (GPS Receiver window) — Ends the NMEA output. Connection States (Mobile Broadband Window) The Mobile Broadband window can display various connection and interaction states, including: No device Initializing Updating User Profile…...
Page 47 Initializing Sprint Connection Manager is attempting to establish communication with the USB modem. Searching for service... Sprint Connection Manager is determining whether 1X or 1xEV-DO service is available. If this message persists, see page 94. Disconnected Sprint Connection Manager is ready to make a connection to the network or to use Sprint Location Services.
Page 48 To end the connection, click Stop. Connected to NDIS This message applies only if Enable Network Adapter (NDIS) (page 69) has been selected. For a description, see “Connected” (above). Device locked The USB modem is locked, so that others cannot use the USB modem and your account.
Page 49: Gps Status (Gps Receiver Window)
GPS Status (GPS Receiver Window) The GPS Receiver window displays the GPS status: Validating Searching Acquired GPS is not available or is turned off. To use GPS: 1. Ensure the USB modem is not powered off and the GPS Receiver window is displayed.
Page 50: System Tray Connection States
NMEA output is being generated. (For information on NMEA, see “What is NMEA?” on page 90.) System Tray Connection States Sprint Connection Manager has an associated icon ( system tray. The icon reflects the connection state. Sprint Connection Manager is not ready to connect to the network. Your USB modem is either locked (“Device locked”;...
Page 51: Determining The Type Of Coverage
Determining the Type of Coverage The ToolTip over the signal strength indicator ( you have (for example, 1X [synonym of 1xRTT] or 1xEV-DO): Tip: The type of coverage is also displayed in the lower left part of the Device Info &...
Page 52 If the GPS fix is successful or if data from a recent GPS fix is available, then the Sprint Nextel Location & Search window is displayed. The bottom part of the window displays location information (latitude and longitude) of your USB modem, and the time that the location information was acquired.
Page 53: Powering The Usb Modem On And Off
3. From the Location & Search window, enter or select the type of item you want to find. If you’ve previously entered search items, a drop-down list displays the last five items you’ve entered. Click Go. If more than a preconfigured period of time has elapsed since the last time you’ve submitted a location search, a window is displayed asking whether you want to get an updated (GPS) position fix.
Page 54: Controlling The Sprint Connection Manager Window
When the USB modem is powered off, the menu option switches to Power On Modem, the Mobile Broadband window displays the message “Device powered off,” and the GPS Receiver window displays “OFF.” To power the USB modem on: Select MENU > Power On Modem. Controlling the Sprint Connection Manager Window Expanding Sprint Connection Manager The Mobile Broadband window and, if supported and enabled (page 72), the GPS...
Page 55 Mobile Broadband Window Compact view: Expanded view: When expanded, the Mobile Broadband window also displays the amount of data transferred during the current connection, and (only when disconnected) the lock state of the USB modem (locked or unlocked Section 3A: Your USB Modem: The Basics...
Page 56 GPS Receiver Window Compact view: Expanded view: When expanded, the GPS Receiver window displays location information (described in the table on page 36.) Section 3A: Your USB Modem: The Basics...
Page 57 Minimizing Sprint Connection Manager To save space on your screen for other programs, you can minimize Sprint Connection Manager: Click (in the upper right corner of Sprint Connection Manager). – or – Click the Sprint Connection Manager icon – or – Right-click the system tray icon and select Close Sprint Mobile Broadband.
Page 58: Launching A Sprint Power Vision Or Sprint Vision Connection
Sprint Connection Manager closes, and the Sprint Connection Manager icons disappear from the system tray. Note: If Enable Network Adapter (NDIS) (page 69) has been selected, after exiting Sprint Connection Manager you are still connected to the network (data may still be transferred). To manage the connection, use the Windows network connection icon in the system tray.
Page 59 The connection is “active” when data transmission is occurring. If data transmission stops for a period of time (determined by the network), the connection becomes “dormant.” When you resume data traffic, the connection becomes active. To monitor the status of the connection, you can use the text (page 38) and icons (page 33) in the Mobile Broadband window, and the icon in the system tray (page 42).
Page 60 Turn off the warning message for this data session only (“Do not ask again during this data session.”). Continue with the data connection (“Roam”), in which case you may be subject to roaming rates. End the data connection (“Cancel”). Note: This feature is available only if Roam Mode is set to Automatic (from the Sprint Mobile Broadband option in the Settings window;...
Page 61: Viewing The Amount Of Data Transferred
The changes are applied the next time you launch a connection. Note: This feature functions only when Sprint Connection Manager is running. Viewing the Amount of Data Transferred Note: Even though the number of bytes sent and received is displayed while the connection is running, this is not necessarily the actual amount of data being transmitted across the network.
Page 62: Ending A Connection
Ending a Connection To end a connection: In the Mobile Broadband window, click Stop. This ends your data connection, and also your GPS connection, if it is open. Note: The Stop button in the may still be transferred. If Enable Network Adapter (NDIS) (page 69) has not been selected and you exit Sprint Connection Manager while a connection is in progress, a window opens asking whether you want to disconnect the call.
Page 63: Displaying Your Phone Number
Displaying Your Phone Number You can view your phone number in the Device Info & Diagnostics window (Menu > Device Info & Diagnostics). Security When it is disconnected, you can lock your USB modem so that others cannot use it to access your account. A four-digit lock code is needed to unlock the USB modem.
Page 64 When the USB Modem Is Locked When the USB modem is locked, you can: Unlock the USB modem (page 57). Power off the USB modem (page 45). When the USB modem is locked, you cannot: Make data connections (the GO button is unavailable). Use Sprint Location Services.
Page 65 Locking upon Sprint Connection Manager Startup To set the USB modem to lock as soon as Sprint Connection Manager starts up: 1. End any active connection. (You can lock the USB modem only when disconnected; see page 39.) 2. If the Mobile Broadband window is not expanded, click 3.
Page 66: Changing The Lock Code
Changing the Lock Code Warning: If you forget the lock code, you will not be able to use the USB modem until you receive assistance from Sprint. To change the lock code: 1. In the Sprint Mobile Broadband settings window (page 68), click User Lock Change.
Page 67: Uninstalling The Sprint Connection Manager Software
Uninstalling the Sprint Connection Manager Software To remove the Sprint Connection Manager software from your computer, use the Add/Remove Programs utility built into your Windows operating system. 1. Exit Sprint Connection Manager (page 49). 2. Remove the USB modem. (See “Removing the USB Modem” on page 22.) 3.
Page 68: Menu Options
Menu Options In This Section Sprint Connection Manager Menu System Tray Menu This chapter describes each menu option you may encounter while using your Sprint Mobile Broadband USB modem and the Sprint Connection Manager software on your Windows computer. S e c t i o n 3 B Section 3B: Menu Options...
Page 69: Sprint Connection Manager Menu
Sprint Connection Manager Menu Clicking Menu or the Sprint Connection Manager, displays the Sprint Connection Manager menu. Note: Depending on your configuration and settings, not all menu options may be shown or enabled as described here. Tip: You can also display the menu by positioning the cursor over the Menu text or the button and then pressing the spacebar or Enter key on your keyboard.
Page 70 Menu Item Description Alert Log View a record of all alerts (for example, connection errors) that have been received while establishing and maintaining connections. See “Viewing Alerts” on page 76. Connection View a record of connections established using your USB History modem (unavailable if the Connection History is empty, or if Keep Connection History [page 67] is not selected).
Page 71: System Tray Menu
System Tray Menu When you right-click the system tray icon ( The following table describes the menu options: Menu Item Description Open/Close Minimize Sprint Connection Manager (Close), or restore Sprint Mobile (Open) if Sprint Connection Manager is minimized. Broadband Help Display the online Help.
Page 72: Changing Sprint Connection Manager Settings
Changing Sprint Connection Manager Settings In This Section Settings Window General Settings Sprint Mobile Broadband Settings Sprint Location Services Settings This chapter describes settings you can change to customize Sprint Connection Manager. Section 3C: Changing Sprint Connection Manager Settings S e c t i o n 3 C...
Page 73: Settings Window
Settings Window Note: This feature is temporarily unavailable if you have powered off the USB modem (page 45). From the Settings window, you can specify the settings for Sprint Connection Manager. 1. In Sprint Connection Manager, click Menu. 2. Select Settings. 3.
Page 74: General Settings
General Settings From the General option in the Settings window, you can specify settings that affect the general behavior of Sprint Connection Manager. Section 3C: Changing Sprint Connection Manager Settings...
Page 75 The following table describes the options: Menu Item Description Play sound Play a clicking sound whenever an action is made in effects Sprint Connection Manager. Always on Keep Sprint Connection Manager visible on your screen regardless of which applications are open. Start in Have Sprint Connection Manager start (minimized) in the system system tray...
Page 76: Sprint Mobile Broadband Settings
Sprint Mobile Broadband Settings From the Sprint Mobile Broadband option in the Settings window, you can change the behavior of your Sprint Power Vision or Sprint Vision connection. Section 3C: Changing Sprint Connection Manager Settings...
Page 77 The following table describes the options: Menu Item Description Always show Display a welcome screen upon a successful connection to the Welcome network. Screens Automatically connect to the network after Sprint Connection automatically Manager starts, or whenever Sprint Connection Manager when ready loses the network connection.
Page 78 Menu Item Description Network Attempt only a Sprint Vision (1X) connection (even when you Mode: have Sprint Power Vision [1xEV-DO] coverage, which provides 1X Only faster data transmission speeds). Note: When in an area that has only Sprint Power Vision (1xEV-DO) coverage, you won’t be able to connect to the network.
Page 79: Sprint Location Services Settings
Sprint Location Services Settings From the Sprint Location Services option in the Settings window, you can change the behavior of Sprint Location Services. (For more information on Sprint Location Services, see page 43.) Section 3C: Changing Sprint Connection Manager Settings...
Page 80 Sprint Location Services. Display Show or hide the Sprint Connection Manager menu item that 'Location & displays the Sprint Nextel Location & Search window. For Search more information on this window, see “Sprint Location Services' on Services” on page 43.
Page 81 Menu Item Description Test GPS Verify that your USB modem is able to obtain data for Sprint Location Services: 1. Ensure that Network Mode (from the Sprint Mobile Broadband Settings window; page 68) is set to Automatic or 1X Only. (Sprint Location Services may not be available if Network Mode is set to 1xEV-DO Only.) 2.
Page 82: Tools
Tools In This Section Viewing the Connection History Viewing Alerts Running Diagnostics Updating the Software About Sprint Mobile Broadband This chapter describes various features you can use to view information about the Sprint Mobile Broadband USB modem and the Sprint Connection Manager software on your Windows computer.
Page 83: Viewing The Connection History
Viewing the Connection History Connection History displays a record of connections established using your USB modem. You can sort records by connection name to easily distinguish between personal and business usage. From this window you can also access the Settings window (page 65) (File > Settings).
Page 84: Viewing Alerts
To copy one or more entries: 1. Select the entries. (Click a single entry, or hold down CTRL or SHIFT and click to select multiple entries; to select all entries, select Edit > Select All.) 2. Select Edit > Copy. 3.
Page 85: Running Diagnostics
To export the entries to a text file: 1. Select File > Export. 2. Specify a file name and path. 3. Click Save. To copy one or more entries: 1. Select the entries. (Click a single entry, or hold down CTRL or SHIFT and click to select multiple entries;...
Page 86 The tests automatically start when the window opens. From the Device Info & Diagnostics window, you can view system information (page 79) and save the system information to an RTF (Rich Text Format) file. From the Device Info & Diagnostics window, you can also update parameters in your USB modem: Click Update Data Profile.
Page 87: Displaying System Information
Displaying System Information The System Information window displays: System Parameters: Information about your computer hardware and software. Installed Files: Files related to Sprint Connection Manager. Device Info & Diagnostics: Information about the USB modem (including its phone number), and results of various tests. To display system information: 1.
Page 88: About Sprint Mobile Broadband
About Sprint Mobile Broadband The About Sprint Mobile Broadband window displays information about the Sprint Connection Manager software. To display this window: In Sprint Connection Manager, click Menu and then select About Sprint Mobile Broadband. – or – Right-click the Sprint Connection Manager icon ( from the shortcut menu, select About Sprint Mobile Broadband.
Page 89: Frequently Asked Questions (Windows)
Frequently Asked Questions (Windows) In This Section What is Sprint Connection Manager? If the connection is “always on,” am I always being billed? How fast is the connection with Sprint Connection Manager? How can I optimize my settings to achieve the fastest speeds and conserve data when accessing my corporate network? Can I connect to a dial-up account like AOL or EarthLink? Once I connect to the network, how do I access my corporate network...
Page 90 What GPS mode options are supported? What is GPS Basic? What is GPS Premium? What is the difference between GPS Basic and GPS Premium? What is a GPS application? What is NMEA? How do I configure a GPS application to use my GPS-capable device? When do I need to use NMEA? How do I start and stop NMEA? How do I configure my NMEA port?
Page 91: What Is Sprint Connection Manager
What is Sprint Connection Manager? Sprint Connection Manager is software that lets you connect to the Sprint Power Vision or Sprint Vision network. Sprint Connection Manager takes advantage of the increased data speeds offered by the Sprint Mobile Broadband Network. If the connection is “always on,”...
Page 92: How Can I Optimize My Settings To Achieve The Fastest Speeds And Conserve Data When Accessing My Corporate Network
How can I optimize my settings to achieve the fastest speeds and conserve data when accessing my corporate network? Depending on your corporate email client, you can optimize your settings by doing the following: Work in “offline” mode, and connect only when you need to send or receive email.
Page 93: What Is Gps
What is GPS? GPS stands for Global Positioning System, which is a system that uses a series of 24 geosynchronous satellites to provide location data. GPS satellites transmit signals to equipment on the ground. GPS receivers passively receive satellite signals, but do not transmit. Various GPS standards exist for the User Plane and Control Plane.
Page 94: How Do I Use The Enhanced Local Search Feature
In some locations where CDMA network access is available, GPS may not be available at this time. For the latest on service available by location, refer to Sprint Nextel Coverage maps. What is GPS User Plane? GPS User Plane is the ability to execute GPS requests at the subscriber level on the USB modem.
Page 95: How Do I Enable/Disable Gps
How do I enable/disable GPS? By default, Sprint Location Services are disabled. To enable Sprint Location Services: 1. In the Sprint Location Services settings window, select Enable Location Services. 2. If you will be using the GPS Receiver window (page 35), select Display GPS Receiver.
Page 96: Location-Based Services Limitations
Location-Based Services limitations To acquire a location fix, you must be connected to the Sprint network, (subject to change) not roaming, and, for the initial fix, in 1X coverage. If you're outside with a clear view of the sky, the USB modem uses MS-Based position location technology.
Page 97: What Is Gps Premium
See also “What is NMEA?” on page 90 and “What is the difference between GPS Basic and GPS Premium?” on page 89. What is GPS Premium? Note: At the time of this software release, this GPS mode option is not yet available. GPS Premium supports GPS outdoors (as does GPS Basic) and additionally indoors (where no GPS satellites are available).
Page 98: What Is Nmea
What is NMEA? NMEA stands for “National Marine Electronics Association.” NMEA 0183 is a standard protocol used by GPS devices to send and receive data. NMEA output is composed of various strings. Sprint GPS data cards support the following strings: $GPGGA $GPRMC $GPGSA...
Page 99: How Do I Start And Stop Nmea
How do I start and stop NMEA? Note: To ensure the best data performance of your USB modem, it’s recommended that you not activate the NMEA stream unless you are going to use it. To start NMEA output: 1. Click GO in the GPS Receiver window (page 35). 2.
Page 100: Troubleshooting Tips (Windows)
Troubleshooting Tips (Windows) In This Section Problems, Causes, and Solutions GO Button Is Unavailable Searching for Service Cannot Connect to the Network PWR LED Goes Off and On, and Then Stays Red Sprint Location Services Aren’t Working or Don’t Seem to Be Available Could Not Prepare Data Services Unable to Prepare Data Services Sprint Connection Manager Stops Working After Upgrading Windows...
Page 101: Problems, Causes, And Solutions
Problems, Causes, and Solutions When properly installed, the Sprint Mobile Broadband USB modem is a highly reliable product. Most problems are caused by one of these issues: Network coverage is not available (because of your “Network Mode” settings [page 68], or because you are outside the network, or because of an account or network problem).
Page 102: Go Button Is Unavailable
GO Button Is Unavailable Ensure the USB modem is properly inserted, not locked (page 56), and not powered off (page 40). If the Mobile Broadband window displays “Searching for service” for a long period of time (for example, several minutes), see “Searching for Service” below. If Roam Mode is set to Sprint, ensure you are in the network coverage area (not roaming), or change the setting (page 70).
Page 103: Cannot Connect To The Network
Cannot Connect to the Network If you’re having problems connecting, or there’s no Sprint Power Vision (1x-EVDO) coverage in your area, set Network Mode to 1X Only and try to establish a connection. If the connection is dropped as soon as it is established: Charge the battery for at least 30 minutes if the PWR LED is red.
Page 104: Sprint Location Services Aren't Working Or Don't Seem To Be Available
Sprint Location Services Aren’t Working or Don’t Seem to Be Available If Sprint Location Services aren’t working or don’t seem to be available, check whether you have, in the Settings window (page 65), a Sprint Location Services option in the drop-down list. If the drop-down list does not have the Sprint Location Services option, then your account, your USB modem, or both are not configured to support Sprint Location Services;...
Page 105: Could Not Prepare Data Services
Could Not Prepare Data Services See “Unable to Prepare Data Services” (page 97). Unable to Prepare Data Services Note: The message may appear as “Could not prepare data services. Please contact...” The USB modem was unable to access the IOTA server to obtain data account parameters for you.
Page 107: Section 4: Installing And Using The Usb Modem On A Mac
Section 4 Installing and Using the USB Modem on a Mac...
Page 109: Installing And Using The Software On A Mac Computer
Installing and Using the Software on a Mac Computer In This Section Getting Started Installing the Software on a Mac Installing the Drivers USB Modem Activation and Provisioning Connecting to the Sprint Network Icons and Text in Watcher Lite Menu Options Attaching an External Antenna Removing Your USB Modem Sprint Service Areas...
Page 110: Getting Started
Getting Started Before you can use your USB modem, you must first install the USB modem’s software and configure the USB modem for your computer. The installation process consists of: Software installation - Installing the Watcher Lite software on your Mac computer.
Page 111: Installing The Software On A Mac
Note: The Mac software (Watcher Lite) currently does not support Sprint Location Services. Installing the Software on a Mac To install the Watcher Lite software on your Mac computer: 1. If your USB modem has not yet been activated, ensure you are in the network coverage area (not roaming).
Page 112 7. In the “Select a Destination” window, choose a destination volume. A green vertical arrow indicates which volume(s) you can install the software onto. If more than one volume has a green vertical arrow, select the volume that has the active operating system. 8.
Page 113: Installing The Drivers
12. Click Restart. 13. After your computer restarts, run Watcher Lite: in Finder, choose Go > Applications > Sierra Wireless Watcher. Watcher Lite should start: Installing the Drivers To install the drivers on your Mac computer: 1. Slide the front panel off the USB modem. 2.
Page 114 4. Slide the lever on the bottom of the USB modem in the direction indicated by the triangle to release the USB modem’s USB connector. 5. Adjust the USB connector to the desired angle. (The USB connector is adjustable to three positions—approximately 90, 135, and 160 degrees. Do not force the hinge past the last position—this may break the connector.) 6.
Page 115: Usb Modem Activation And Provisioning
7. If the New Port Detected window appears, click Continue. 8. If the Authenticate window appears, enter your Mac user name and password, and then click OK. Watcher Lite displays a status message or the “Device Not Activated” window. 9. Allow the battery to charge for approximately two hours before closing the window or making a selection in it.
Page 116: Activation Assistant
Text/window Description/next action displayed “Device Not Your USB modem is not activated. Activated” Click Yes to indicate that you’d like to activate your USB window modem. Watcher Lite will display “Updating User Profile.” If provisioning is successful, Watcher Lite displays “Disconnected,”...
Page 117 When you call Sprint, Sprint Customer Service will help you select your service plan and guide you through the activation process. They will also provide you with this information: Your USB modem’s activation code (gives you access to configure the account) Your USB modem’s phone number (MDN) Your USB modem’s MSID (Mobile System ID) code, used for WLNP (Wireless Local Number Portability) and to determine whether you are “home”...
Page 118: Connecting To The Sprint Network
Connecting to the Sprint Network To connect to the Sprint network: In Watcher Lite, click Connect. Once you're connected to the network, Watcher Lite shows the amount of time you've been connected, and the amount of data received (Rx) and transmitted (Tx).
Page 119: Menu Options
Icon/text Description Disconnected Ready to connect to the network. To connect, in Watcher Lite click Connect. Connected Connected to the network. No device Ensure the USB modem is properly inserted into your computer. detected Not activated To use your USB modem, you must activate it. Use the Activation Assistant (page 108).
Page 120: Removing Your Usb Modem
3. Hold the antenna cable by the connector (end) part, and carefully insert the connector part of the cable into the corresponding connector on the USB modem. 4. Reinsert the USB modem into your computer. Removing Your USB Modem To remove the USB modem from your Mac: 1.
Page 121: Troubleshooting Tips (Mac)
Troubleshooting Tips (Mac) When properly installed, the Sprint Mobile Broadband USB modem is a highly reliable product. Most problems are caused by one of these issues: Network coverage is not available (because you are outside the network, or because of an account or network problem). The drivers were not properly installed because of a problem with your computer’s USB slot.
Page 122: Frequently Asked Questions
Cannot Connect to the Network If the connection is dropped as soon as it is established, charge the battery for at least 30 minutes if the PWR LED is red. PWR LED Goes Off and On, and Then Stays Red This situation may occur under extreme usage conditions when you’re transmitting data in a coverage area with a weak signal.
Page 123: How Fast Is The Connection With Sprint Connection Manager
How fast is the connection with Sprint Connection Manager? The Sprint Mobile Broadband Network allows you to connect to the Internet at speeds of up to 3.1 Mbps (1xEV-DO Rev. A), 2.4 Mbps (1xEV-DO Rev. 0), or 144 kbps (1X). Average connection speeds are: For 1xEV-DO Rev.
Page 125: Section 5: Technical Specifications And Regulatory Information
Section 5 Technical Specifications and Regulatory Information...
Page 127: Technical Specifications
Technical Specifications In This Section LED Operation Radio Frequency and Electrical Specifications Software Specifications Environmental Specifications Mechanical Specifications This section describes the LED and various specifications of your Sprint Mobile Broadband USB modem. Section 5A: Technical Specifications S e c t i o n 5 A...
Page 128: Led Operation
LED Operation Your USB modem has two LED lights. The LEDs operate as follows: State Data Solid green Green, blinking slowly Green, blinking rapidly Green Indicates The USB modem has no power. The USB modem may not be completely inserted into the computer, the computer may be in suspend mode (Windows) or sleep mode (Mac);...
Page 129: Radio Frequency And Electrical Specifications
Radio Frequency and Electrical Specifications Approvals Compliant with: IS-2000 Release 1.0 (CDMA (1X), IS-707-A Data, IS-856 (CDMA 1xEV-DO), IS-866, IS-878, IS-890, CDMA Development Group FCC (ID: N7N-MC5725U) Industry Canada (ID: 2417C-MC5725U) Voltage +5.0 Vdc from USB slot Current Maximum: Typical data call current (talk mode), at 3.3 V: Standby: at 3.3 V Transmitter...
Page 130: Software Specifications
Software Specifications CDMA IS-2000 Release 0 specification Data service IS-707A SMS (IS-637) Not supported Not supported IOTA Supported OTASP (IS-683A, Supported IS-683B, IS-683C) OTAPA Supported PRL (preferred Supported roaming list) Authentication Supported Voice Not supported Single E911 Not supported Position Location Supported on Windows only (Mobile Station based) TTY/Accessibility Not supported...
Page 131: Environmental Specifications
Environmental Specifications Operating -10 to +60°C temperature Storage -20 to +85°C temperature Humidity 85%, non-condensing Vibration Random vibration, 10 to 1000 Hz, nominal 6G RMS in each of 3 mutually perpendicular axes. Test duration of 60 minutes for each axis, for a total test time of 3 hours (non-operating).
Page 132: Regulatory Information
Regulatory Information In This Section Regulatory Notices Patents Trademarks Copyright Limitation of Liability Additional Information and Updates This section contains important regulatory notices about your Sprint Mobile Broadband USB modem, and also patent and other information. S e c t i o n 5 B Section 5B: Regulatory Information...
Page 133: Regulatory Notices
Regulatory Notices The design of the AirCard 595U USB modem complies with U.S. Federal Communications Commission (FCC) and Industry Canada (IC) guidelines respecting safety levels of radio frequency (RF) exposure for portable devices, which in turn are consistent with the following safety standards previously set by Canadian, U.S.
Page 134 If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver...
Page 135: Patents
Patents Portions of this product are covered by some or all of the following US patents: 5,515,013 5,629,960 5,890,057 5,929,815 6,339,405 6,359,591 6,643,501 6,653,979 6,847,830 6,876,697 6,985,757 7,023,878 7,200,512 D442,170 and other patents pending. Licensed by QUALCOMM Incorporated under one or more of the following United States patents and/or their counterparts in other nations: 4901307...
Page 136: Trademarks
QUALCOMM Incorporated. All other trademarks are property of their respective owners. Copyright ©2007 Sprint Nextel. All rights reserved. No reproduction in whole or in part without prior written approval. SPRINT and other trademarks are trademarks of Sprint Nextel.
Page 137: Limitation Of Liability
Limitation of Liability The information in this manual is subject to change without notice and does not represent a commitment on the part of Sierra Wireless. SIERRA WIRELESS AND ITS AFFILIATES SPECIFICALLY DISCLAIM LIABILITY FOR ANY AND ALL DIRECT, INDIRECT, SPECIAL, GENERAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES INCLUDING, BUT NOT LIMITED TO, LOSS OF PROFITS OR REVENUE OR ANTICIPATED PROFITS OR REVENUE ARISING OUT OF THE USE OR INABILITY TO USE...
Page 139: Section 6: Safety Information And Terms & Conditions
Section 6 Safety Information and Terms & Conditions...
Page 141: Safety And Notices
Safety and Notices In This Section Important Notice Safety and Hazards This section describes important guidelines regarding your Sprint Mobile Broadband USB modem. Section 6A: Safety and Notices S e c t i o n 6 A...
Page 142: Important Notice
Do not operate the Sprint Mobile Broadband USB modem by Sierra Wireless (AirCard 595U) in any aircraft, whether the aircraft is on the ground or in flight. In aircraft, the Sprint Mobile Broadband USB modem by Sierra Wireless (AirCard 595U) MUST BE POWERED OFF.
Page 143: Terms And Conditions
Se c t io n 6B Terms and Conditions In This Section Subscriber Agreement/General Terms and Conditions of Services This section contains the terms and conditions of service for your Sprint Mobile Broadband USB modem. Section 6B: Terms and Conditions...
Page 144: Subscriber Agreement/General Terms And Conditions Of Services
Subscriber Agreement General Terms and Conditions of Services Please note these terms may not be the most current version. A current version of the terms is available at our Web site or upon request. Para solicitar esta literatura en español, por favor visitar a www.sprint.com. Basic Definitions In this document: (1) “we,”...
Page 145: Our Policies
Our Policies Services are subject to our business policies, practices and procedures (“Policies”), including, but not limited to, our Privacy Policy and Acceptable Use Policy and Visitor Agreement – both available at our Web site. You agree to all of our Policies when you use our Services.
Page 146 Our Right To Change The Agreement & Your Related Rights We may change any part of the Agreement at any time, including, but not limited to, rates, charges, how we calculate charges, or your terms of Service. We will provide you notice of material changes, and may provide you notice of non-material changes, in a manner consistent with this Agreement (see “Providing Notice Under This Agreement”...
Page 147 won’t prorate charges to the date of termination and you won’t receive a credit or refund for any unused Services. Except as provided above, you must also pay us an Early Termination Fee for each line of Service that you terminate early. Credit Checks &...
Page 148: Porting/Transferring Phone Numbers
remaining portion of Deposit to your last known address within 90 days after your final invoice – if it is returned to us, we will forward it on to the appropriate state authorities to the extent required by law. Restrictions On Using Services You can’t use our Services: (a) to transmit content/messages that are, or in any manner that is, illegal, fraudulent, threatening, abusive, defamatory, or obscene;...
Page 149 Coverage isn’t available everywhere. Estimating wireless coverage and signal strength is not an exact science. There are gaps in coverage within our estimated coverage areas that, along with other factors both within and beyond our control (network problems, software, signal strength, your Device, structures, buildings, weather, geography, topography, etc.), may result in dropped and blocked connections, slower data speeds, or otherwise impact the quality of Service.
Page 150 Specific Terms & Restrictions On Using Data Services In addition to the rules for using all of our other Services, unless we identify the Service or Device you have selected as specifically intended for that purpose (for example, wireless routers, Data Link, etc.), you can’t use our data Services: (1) with server devices or host computer applications, or other systems that drive continuous heavy traffic or data sessions;...
Page 151 Weekend plans), you’re charged for the entire call based on the rate that applies to the time period in which the call starts. iDEN Walkie-Talkie Charges: Charges for walkie-talkie calls are billed to the person who starts the call and calculated by multiplying the duration of the call by the applicable rate and number of participants.
Page 152 Your Bill Your bill provides you notice of your charges. It reflects monthly recurring charges (usually billed one bill cycle in advance) and usage/transaction specific charges (usually billed in the bill cycle in which they’re incurred). Some usage charges, such as those that depend on usage information from a third party, may be billed in subsequent bill cycles and result in higher than expected charges for that month.
Page 153 a monthly or quarterly basis. Examples of Surcharges include, but are not limited to: Universal Service Fund, E911, Federal Programs Cost Recovery, Federal Wireless Number Pooling and Portability, and gross receipts charges. We will make efforts to provide you notice of any changes to Surcharges in a manner consistent with this Agreement (see “Providing Notice Under This Agreement”...
Page 154: Location Based Services
If you do not agree with the terms of our Privacy Policy, do not purchase or use our Services. Location Based Services Our network generally knows the location of your Device when it is outdoors and turned on. By using various technologies to locate your Device, we can provide enhanced emergency 911 services, and optional location-sensitive services provided by us or a third party.
Page 155: Disclaimer Of Warranties
cooperate if we choose to investigate the matter (provide facts, sworn statements, etc.). We may not waive any Early Termination Fees if you choose to terminate Services as a result of loss or theft of your Device. Disclaimer of Warranties WE MAKE NO REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, INCLUDING (TO THE EXTENT ALLOWED BY LAW) ANY IMPLIED WARRANTY OF MERCHANTABILITY, NON-INFRINGEMENT OR FITNESS FOR A PARTICULAR...
Page 156: Dispute Resolution
DISPUTE RESOLUTION We Agree To First Contact Each Other With Any Disputes We each agree to first contact each other with any disputes and provide a written description of the problem, all relevant documents/information and the proposed resolution. You agree to contact us with disputes by calling or writing us as instructed on your invoice.
Page 157: Exceptions To Our Agreement To Arbitrate Disputes
(5) Unless we each agree otherwise, the Arbitration will be conducted by a single neutral arbitrator and will take place in the county of your last billing address. The federal or state law that applies to the Agreement will also apply during the arbitration.
Page 158: Other Important Terms
No Class Actions TO THE EXTENT ALLOWED BY LAW, WE EACH WAIVE ANY RIGHT TO PURSUE DISPUTES ON A CLASSWIDE BASIS; THAT IS, TO EITHER JOIN A CLAIM WITH THE CLAIM OF ANY OTHER PERSON OR ENTITY, OR ASSERT A CLAIM IN A REPRESENTATIVE CAPACITY ON BEHALF OF ANYONE ELSE IN ANY LAWSUIT, ARBITRATION OR OTHER PROCEEDING.
Page 159 911, dispute resolution, no class action, no jury trial), survive termination of Services. © 2007 Sprint Nextel. All rights reserved. No reproduction in whole or in part without prior written approval. SPRINT and other trademarks are trademarks of Sprint Nextel.
Page 161: Section 7: Glossary And Index
Section 7 Glossary and Index...
Page 163: Glossary
Glossary One Times Radio Transmission Technology (the “one times” refers to the frequency spectrum). Also known as Sprint Vision. Supports Internet connections with data rates up to 153 kbps. Actual speed depends on the network conditions. Compare to 1xEV-DO. 1xEV-DO A high-speed standard for cellular packet data communications.
Page 164 dormant The network switches the data connection into dormant mode if there is no traffic on the connection for some time. When you resume data traffic, the high-speed data connection becomes active. The data connection may also go dormant while a GPS fix is being acquired. Electronic Serial Number—The unique serial number assigned to the USB modem for cellular network use.
Page 165 Light Emitting Diode—A semiconductor diode that emits visible or infrared light. Mbps Megabits per second MEID Mobile Equipment Identifier—The unique second-generation serial number assigned to the Sprint Mobile Broadband USB modem for cellular network use. Either the MEID or ESN is on the label on the USB modem (under the battery), and is also displayed in the Device Info &...
Page 166 system tray Usually located in the bottom right of the screen (near the clock). When Sprint Connection Manager is running, it places an icon can use to monitor the connection state (page 42). If you right-click the icon, a shortcut menu is displayed (page 63): Telecommunications Industry Association—A standards-setting trade organization, whose members provide communications and information technology products, systems, distribution services, and professional services in the United States and...
Page 167: Index
Index Symbols $GPGGA, 90 $GPGSA, 90 $GPGSV, 90 $GPRMC, 90 Numerics 1-888-715-4588 (Sprint Customer Service), 1-888-788-4727 (Sprint Customer Service), 1X Only (Network Mode) (Windows), 70 1X, 1xEV-DO description, 5 amount of data transferred (Mac), 111 amount of data transferred (Windows), application to automatically launch upon network connection (Windows), 52 automatically connecting when ready...
Page 168 definition, 89 approvals, 121 arbitration of disputes, 148 ASL (Account Spending Limits), 139 assistance online Help (Windows only), 54 Sprint Customer Service, 13 Sprint Web site, 13 authentication, 122 auto-launch Sprint Connection Manager, 33 Auto-launch upon network connection (Windows), 52 Automatic (Network Mode) (Windows), 69 Automatic (roaming option) (Windows), 70 automatically connecting to network...
Page 169 ending, 54 history, 75 issues, 76 launching, 50 Network Mode, 70 states (GPS Receiver window), 41 states (Mobile Broadband window), 38 states (system tray), 42 warning when roaming, 51 Connection History (Windows), 75 Connection Manager Mac. See Watcher Lite. Windows. See Sprint Connection Manager.
Page 170 early termination fee, 137 editing (Windows) Sprint Connection Manager settings, 65 Sprint Power Vision/Sprint Vision connection, 68 electrical specifications, 121 electromagnetic emissions warning Canada, 126 USA (FCC), 125 electronic serial number (ESN) (Windows), elevation information (Windows only), 73 EMI warning Canada, 126 USA (FCC), 125 emissions, electromagnetic, warning...
Page 171 enable/disable, 72, 87 GPS Basic, 88 GPS Premium, 89 GPS Receiver window, 35 icon in system tray, 42 limitations, 88 Privacy, 87 subscription, 87 Test GPS, 73 User Plane, 86 where can I use it?, 86 GPS Basic (Windows only), 88 GPS Control Plane (Windows only), 86 GPS Port (Windows only), 37 GPS Premium (Windows only), 89...
Page 172 knowledge base, 13 last fix (Windows only), 37 late fees, 144 latitude (Windows only), 36, 73 Launch when Windows starts, 67 LBS (Location-Based Services) (Windows only). See Sprint Location Services. LEDs (lights), 120 liability, limitation of, 129 life support equipment — hazards warning, lights (LEDs), 120 Limitation of Liability, 129 limitations, Sprint Location Services...
Page 173 immediately, 49 on startup, 67 minus sign (-) in Sprint Connection Manager, 46 miscellaneous charges, 142 Mobile Broadband window description of icons, 34 diagram with callouts, 34 expanded view, 47 Mobile Equipment IDentifier (MEID) (Windows), 26 Mobile IP, 122 Mobile System ID (MSID) Mac, 109 Windows, 26 MS-Based position location technology...
Page 174 GPS not available, 87 icon (GPS Receiver window), 36 privacy, terms, 145 PRL, 122 problems, 92, 113 products, Sprint (Windows), 58 profile - data (Windows), 27 properties of connection, changing (Windows), 68 pro-rating charges, 142 provisioning Mac, 107 Windows, 24, 27 "Provisioning failed"...
Page 175 services, Sprint (Windows), 58 Settings window (Windows) overview, 65 General, 66 Sprint Location Services, 71 Sprint Mobile Broadband, 68 short text messaging (SMS), 122 shortcut menu (Windows), 63 show Welcome screens (Windows), 69 signal strength diagnostic tests (Windows), 77 indicator (Mac), 110 indicator (Windows), 34 sleep mode (Mac), 120 SMS, 122...
Page 176 See also GPS, and also the FAQ chapter (Windows). definition of LBS (Location-Based Services), 84 disclaimer, 146 display Location & Search Services on the menu, 72 enable/disable, 72, 87 frequently asked questions, 85 GPS Receiver window, 35 icon in system tray, 42 icons, 36 limitations, 88 Location &...
Page 177 starting Sprint Connection Manager automatically, 33 manually, 32 status information (Windows), 77 status of connection (Mac), 110 status of connection (Windows) GPS Receiver window, 41 Mobile Broadband window, 38 system tray, 42 stolen device, 146 Stop button (Windows) GPS Receiver window, 38 Mobile Broadband window, 54 stopping NMEA (Windows only), 91 storage temperature, 123...
Page 178 URL to automatically launch upon network connection (Windows), 52 URLs - favorites (Windows), 58 USB modem, powering off (Windows only), USB port (Windows), 77 user lock (Mac) unlocking the USB modem, 107 user lock (Windows) overview, 55 warning, 56 changing the lock code, 58 lock USB modem immediately, 56 lock USB modem upon startup, 57 unlocking the USB modem, 57...

Sierra Wireless AirCard 595U User Manual

Welcome to Sprint

Introduction

Section 1: Basics of Your USB Modem

Introducing the Sprint Mobile Broadband USB Modem

Getting Started with Your USB Modem

Getting Help

Section 2: Installing the USB Modem on a Windows Computer

Installing the Software on a Windows Computer

Inserting and Removing the USB Modem

Setting up Service (Windows)

Section 3: Using the USB Modem on a Windows Computer

Your USB Modem: the Basics

Menu Options

Changing Sprint Connection Manager Settings

Tools

Frequently Asked Questions (Windows)

Troubleshooting Tips (Windows)

Section 4: Installing and Using the USB Modem on a Mac

Installing and Using the Software on a Mac Computer

Section 5: Technical Specifications and Regulatory Information

Technical Specifications

Regulatory Information

Section 6: Safety Information and Terms & Conditions

Safety and Notices

Terms and Conditions

Section 7: Glossary and Index

Glossary

Index

Quick Links

Troubleshooting

Need help?

Questions and answers

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Summary of Contents for Sierra Wireless AirCard 595U

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