Sierra Wireless AirCard 580 User Manual
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Sierra Wireless AirCard 580 User Manual

Sierra Wireless AirCard 580 User Manual

Sierra wireless user guide wireless modem aircard 580
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AirCard® 580 Wireless Modem
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Summary of Contents for Sierra Wireless AirCard 580

  • Page 1 AirCard® 580 Wireless Modem User Guide...

  • Page 2: Limitation Of Liability

    Data may be delayed, corrupted (i.e., have errors) or be totally lost. Although significant delays or losses of data are rare when wireless devices such as the Sierra Wireless modem are used in a normal manner with a well-constructed network, the Sierra Wireless modem should not be used in situations where failure to transmit or receive data could result in damage of any kind to the user or any other party, including but not limited to personal injury, death, or loss of property.

  • Page 3: Contact Information

    Trademarks AirCard and “Heart of the Wireless Machine” are registered trademarks of Sierra Wireless Sierra Wireless, the Sierra Wireless logo, the red wave design, the red-tipped antenna, and Watcher are trademarks of Sierra Wireless. Windows is a registered trademark of Microsoft Corporation.

  • Page 4: Table Of Contents

    2: Getting Started ........10 The AirCard 580 software ......10 Your account and coverage area .
  • Page 5 Security incorrect lock code ......29 Software mismatch alert ....... 29 Tray mode alert .

  • Page 6: 1: Introducing The Aircard 580 Wireless Modem

    Warranty Card Feature summary Note: For step by step instructions to access features of the AirCard 580, consult the online help available with Watcher. The AirCard® 580 wireless modem is designed to provide a wide range of capabilities using CDMA network technology.

  • Page 7: Verizon Wireless Evdo

    • web. System components Your AirCard 580 wireless modem is just one part of a system designed to provide you with a wide range of communication features. Every component of the system is needed to enable these capabilities. Your host computing device Your notebook PC hosts the AirCard hardware and runs the communication software: your web browser and e-mail application, and Watcher—the AirCard enabling software.
  • Page 8 The driver software that enables communication between the AirCard and your Windows • operating system. The driver and application software must be installed before you insert the AirCard 580 for the first time. Detailed instructions are provided in Chapter 3: “Installation Procedures”, beginning on page 11. A Verizon Wireless account In order to begin using the AirCard 580, you must have an account with Verizon Wireless.

  • Page 9: Care And Maintenance

    Care and maintenance As with any electronic device, the AirCard must be handled with care to ensure reliable operation. Follow these guidelines in using and storing the AirCard: Do not apply adhesive labels to the AirCard. This may cause the AirCard to become •...

  • Page 10: 2: Getting Started

    1x-EV-DO and 1xRTT has been implemented, in order to use the AirCard. Note: Do not insert the AirCard 580 into your notebook’s PC card slot until you are prompted to do so by Watcher Note: Additional fees may apply when roaming.

  • Page 11: 3: Installation Procedures

    Windows 2000 (with Service Pack 3 for optimal performance) • Windows XP Note: The AirCard 580 is not designed to function in Handhelds and Pocket PCs, nor does it support SMS or voice services. To install the AirCard 580, you require these system resources...

  • Page 12: Part 1: Aircard 580 Software Installation

    Windows Me: It is recommended that your restart your PC at this time before proceeding with the insertion of the AirCard 580 and driver installation. Windows 98 SE: Allow your notebook PC to fully restart before proceeding with the insertion of the AirCard 580 and driver installation.

  • Page 13: Part 2: Inserting And Removing The Aircard 580 And Driver Installation

    Inserting the AirCard 580 To insert the AirCard 580 into your notebook PC: Note: Before inserting the AirCard 580 into your PC Card slot, it is recommended that you remove the Installation CD from your CD-ROM drive. Insert the AirCard 580 into the PC Card slot with the label facing up. Then, raise the antenna so that it is fully extended and pointed up at a 90 degree angle.

  • Page 14: Driver Installation

    Driver installation driver: A driver is software that provides the interface between a device (such as the AirCard 580) and the operating system on your PC (such as Windows Me). Once the card is properly inserted, your Windows operating system will notify you that new hardware has been detected.
  • Page 15 If you have installed an earlier version of the drivers, click • version. (Recommended). If you have already installed the current version of the drivers onto your PC, click • keep the current drivers. In the event that you have installed a later version of the drivers, click •...

  • Page 16: Part 3: Activating The Aircard 580

    Part 3: Activating the AirCard with Verizon Wireless Once the AirCard 580 is properly installed into the Type II PC Card slot of your notebook PC, the Activation Wizard will automatically appear. (In order to use your AirCard 580, you must have an account set up with Verizon Wireless).

  • Page 17: 4: Watcher Tm Basics

    4: Watcher™ Basics Launching and exiting • Watcher • Connect and • disconnect • Components of the • Watcher window • System tray mode • Launching and exiting Watcher Watcher is the application that allows you to manage and monitor the connection between the AirCard 580 wireless modem and the CDMA network.

  • Page 18: Connect And Disconnect

    [See Chapter 3, page 11]. Removing the card improperly may damage your computer. Note: If you have not activated your AirCard 580, an Activation Alert Notification displays once an attempt to connect is made. The dialog explains that you must activate your card in order to establish a connection.

  • Page 19: Components Of The Watcher Window (Full Mode View)

    Figure 4-2: Watcher in Full Mode view - Connect action button Watcher will take a few moments to connect to the network. Once a connection is established, the dialog box at the bottom of the Watcher window displays the word “Connected,” notifying that a connection has been established.
  • Page 20 Four bars signify that the signal strength is at its maximum peak. The strength will change depending on where you are. This displays when no signal is available or when the AirCard 580 is powered off. The antenna symbol is red and the bars are dimmed. When this occurs, no connection is possible for one of the following reasons: •...
  • Page 21 The Service Status Dialog area displays messages related to the status or progress of a connection. Service status dialog Table 4-2: Service Status Dialog and Associated Icon Service Status Dialog Please Insert Card Card is Off Description No card is detected AirCard 580 is powered off Associated System Tray Icon...
  • Page 22 Ready No Service Connecting Connected 1 xEV-DO Connected 1xRTT Dormant / Connected Disconnecting Cal l Lost Card is Locked Connection timer The connection timer displays the duration of the current data call and begins as soon as a connection is established. The time format is 00hrs: 00min: 00sec. Byte counter The byte counter displays the amount of data transmitted and received during a session as soon as a connection is established.

  • Page 23: Action Buttons

    Action buttons The action buttons allow you to customize Watcher and monitor your connections. Connect / disconnect When a connection has not been made, the action button reads . To initiate a connection, click Connect . Once a connection is established, the button changes to read .
  • Page 24 Wireless Customer Service Representative For security purposes, you have the option to lock the AirCard 580 when not in use. Place a checkmark in the check box entitled, “Lock Card” to enable this feature. By enabling this feature, the AirCard 580 locks, disabling any connection attempts, even if Watcher is set to "Auto...

  • Page 25: System Tray Mode

    Indicates the total amount of data received during a session. Indicates the total amount of data transmitted during a session. and Help opens in a separate window. (See AirCard 580 Watcher Help Descriptions “Call Type”. Descriptions is then updated Last Reset Time...

  • Page 26: System Tray Icon

    No Card is Detected - Icon color is gray Modem Locked - Icon color is gray; security lock is Enabled Figure 4-6: System tray area Description AirCard 580 Watcher: Ready AirCard 580 Watcher: Connecting AirCard 580 Watcher: Connected...

  • Page 27: System Tray Menu

    Select to Connect or Disconnect a data call session. Select to Power On or Off the AirCard 580. Open the Settings window. Ope n the About tab in the Settings window. The About tab displays a direct link to the digital Watcher Help Close the Watcher application.

  • Page 28: 5: Understanding Alert Windows

    This warning appears when you exit Watcher. Follow the instructions displayed for proper removal of the AirCard 580. WARNING: Removing the AirCard 580 improperly may damage your notebook PC. See page 13 for complete instructions on proper removal of the AirCard 580 from your notebook PC.

  • Page 29: Connection In Progress Alert

    Security enter lock code For security purposes, you have the option to lock the AirCard 580 when not in use. Each time you use the AirCard 580, you will be asked for a four-digit passcode. The default lock code is the last four digits of your Directory number.

  • Page 30: Tray Mode Alert

    Tray mode alert In order to run Watcher System Tray Mode rather than Full Mode, you must click the System Tray Icon. When this action occurs, an alert appears explaining that you have switched modes. In order to turn off the alert in the future, place a check mark in the check box next to “...

  • Page 31: 6: Troubleshooting Tips

    Like all wireless network cards, the AirCard 580 generates heat in its normal operation and is also heated by the host computer. For this reason it is recommended that you allow the AirCard 580 to cool down after extensive operation so that it may become cool to the touch before you remove it from your notebook PC.
  • Page 32 It is recommended to inhibit Standby Mode by selecting option under the Standby “Never” ‘Power menu options in the Control Panel. It is also recommended not to use Manager’ Start>Shutdown > Standby What do I do with the message window: “The feature you are trying to use is on a CD-ROM or other removable disk that is not available.

  • Page 33: 7: Technical Specifications

    This chapter describes the function of the LED, and provides technical product data for the AirCard 580 wireless modem. LED operation The AirCard 580 has a single red/green LED on the antenna end of the card. The LED operates as follows: Table 7-1: LED operation...

  • Page 34: Environmental Specifications

    Receive Channel Spacing Freq. Stability Environmental specifications Table 7-3: Environmental specifications Operating Temp. Storage Temp. Humidity Vibration Drop PCS: 1715 to 1780 MHz Cellular: 868 to 894 MHz 1.25 MHz ±150 Hz -20 to +60°C (ambient, outside PCMCIA enclosure) -30 to +65°C 95%, non-condensing 15 g peak 10 to 2000 Hz (non-operating) 30”...

  • Page 35: 8: Regulatory And Safety Information

    • cause undesirable operations. Sierra Wireless stipulates that the antenna should be more than 1.5 cm (0.60”) from by-standers and 1.0 cm (0.39”) from the user. When in use, the antenna should be fully extended upward at a 90- degree angle.

  • Page 36: Safety Information

    No responsibility for damages of any kind resulting from delays or errors in data transmitted or received using the PC Card-Model AirCard 580 CDMA modem, or for failure of the PC Card-Model AirCard 580 to transmit or receive such data.
  • Page 37 Driving The driver or operator of any vehicle should not operate the Sierra Wireless AirCard® 580 wireless modem while in control of a vehicle. Doing so will detract from the driver or operator’s control and operation of that vehicle. In some jurisdictions, operating such communications devices while in...

  • Page 38: Appendix A: Glossary

    CDMA2000 1X Also known as 1xRTT, this is a high-speed standard for CDMA cellular communications. CnS -- Control and Status A proprietary protocol for managing Sierra Wireless devices. COM -- The serial communications port of a computer. directory number...
  • Page 39 ESD -- Electro-Static Discharge ESN -- Electronic Serial Number The unique serial number Assigned to the modem for cellular network use. FCC -- Federal Communications Commission The U.S. federal agency that is responsible for interstate and foreign communications. The FCC regulates commercial and private radio spectrum management, sets rates for communications services, determines standards for equipment, and controls broadcast licensing.
  • Page 40 IS-95 The standard for CDMA. ISO -- International Standards Organization A standards setting group. Consult www.iso.ch ITU -- International Telecommunications Union Consult www.itu.int kbps -- kilobits per second Actually 1000, not 1024, as used in computer memory size measurements of kilobytes.
  • Page 41 Contrast with LAN. Watcher™ -- A suite of programs that run on a Windows-based computer. This program allows the user to configure the Sierra Wireless modem for communications, and monitor various modem parameters. It is not compatible with other vendors’ modems.

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